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Agricultural Customer Success Jobs in Decatur, IL

REMINGTON SEEDS LLC

Location Manager

Lincoln, IL

The Location Manager focuses on all aspects of business success including customer satisfaction ... Agricultural background is beneficial * Computer skills required, advanced skills preferred

Remington Seeds LLC

Location Manager

Lincoln, IL · On-site

The Location Manager focuses on all aspects of business success including customer satisfaction ... Agricultural background is beneficial * Computer skills required, advanced skills preferred

REMINGTON SEEDS LLC

Location Manager

Lincoln, IL · On-site

The Location Manager focuses on all aspects of business success including customer satisfaction ... Agricultural background is beneficial * Computer skills required, advanced skills preferred

REMINGTON SEEDS LLC

Location Manager

Lincoln, IL · On-site

The Location Manager focuses on all aspects of business success including customer satisfaction ... Agricultural background is beneficial * Computer skills required, advanced skills preferred

Primient

Account Manager

Decatur, IL · On-site +1

Wherever we are in the process, from field to customer, our priorities are focused on ensuring we ... Poised for a new era of success: we're investing in our plants and people to unlock our potential ...

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All JobsAgricultural Customer Success JobsAgricultural Customer Success Jobs in Decatur, IL

Agricultural Customer Success information

See Decatur, IL salary details

$31.5K

$80.6K

$135.8K

How much do agricultural customer success jobs pay per year?

As of Jul 14, 2026, the average yearly pay for agricultural customer success in Decatur, IL is $80,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $96,000.00 per year, depending on experience, location, and employer.

How does an Agricultural Customer Success professional typically collaborate with farmers and internal teams to address client concerns?

Agricultural Customer Success professionals work closely with both farmers (clients) and internal teams such as sales, agronomy, and technical support. They act as a bridge, communicating client feedback and challenges to product teams, while also providing tailored solutions and education to farmers. This collaboration often involves regular check-ins, troubleshooting, and proactive outreach to ensure optimal use of agricultural products or services. Building trust and understanding the unique needs of each farm operation are key to successful outcomes.

What is the difference between Agricultural Customer Success vs Agricultural Sales Representative?

AspectAgricultural Customer SuccessAgricultural Sales Representative
Required CredentialsRelevant experience in agriculture, customer service skills, possibly certifications in agriculture or related fieldsSales experience, knowledge of agricultural products, certifications in sales or agriculture beneficial
Work EnvironmentClient-focused, ongoing support, collaboration with farmers and agricultural businessesField sales, client meetings, product demonstrations, travel often required
Employer & Industry UsageAgtech companies, agricultural service providers, equipment firmsSeed companies, equipment suppliers, chemical companies, farm product distributors

While both roles serve the agricultural industry, Agricultural Customer Success focuses on maintaining long-term client relationships and ensuring customer satisfaction, whereas Agricultural Sales Representatives primarily focus on selling products and acquiring new clients. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Agricultural Customer Success professional, and why are they important?

To thrive as an Agricultural Customer Success professional, you need a strong background in agriculture, customer relationship management, and problem-solving, often supported by a relevant degree or experience in agri-business. Familiarity with CRM software, farm management systems, and precision agriculture tools is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for building trust and supporting clients effectively. These skills enable professionals to address client needs, ensure satisfaction, and drive adoption of agricultural products or solutions.

What is an Agricultural Customer Success role?

An Agricultural Customer Success role focuses on ensuring that clients in the agriculture industry are satisfied with the products and services provided by a company. This role involves helping customers maximize the value from agricultural technologies or solutions, resolving issues, providing training, and building long-term relationships. Agricultural Customer Success professionals work closely with farmers, agronomists, and agribusinesses to understand their needs and help them achieve better outcomes. Their goal is to drive customer retention and growth by delivering exceptional support and guidance.
What are popular job titles related to Agricultural Customer Success jobs in Decatur, IL? For Agricultural Customer Success jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Agricultural Customer Success jobs in Decatur, IL look for? The top searched job categories for Agricultural Customer Success jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Agricultural Customer Success jobs? Cities near Decatur, IL with the most Agricultural Customer Success job openings:
Agricultural Customer Success jobs near you
Agricultural Services and Loan Operations Assistant

Agricultural Services and Loan Operations Assistant

First State Bank and Trust

Monticello, IL • On-site

$40K - $55K/yr

Full-time

Posted 15 days ago

Job description

Agricultural Services and Loan Operations Assistant
MONTICELLO, IL
First State Bank and Trust is currently seeking a full-time Agricultural Services and Loan Operations Assistant to join our team. This position provides administrative and customer support for our agricultural lending and farm management services, while also supporting day-to-day loan operations activities.
RESPONSIBILITIES
Ag Services Assistant
  • Develop a working knowledge of farm loan customers, farm management clients, and tenants to support service and operational needs
  • Serve as a primary point of contact for farm loan and farm management inquiries
  • Maintain and update financial, collateral, insurance, and farm management records
  • Assist with preparation of agricultural loan documentation and farm management reports
  • Monitor lease payments, renewals, and related activity
  • Coordinate with external agencies (including Farm Service Agency) as needed

Loan Operations
  • Process loan payments, board new loans, and perform ongoing loan maintenance within the core system
  • Maintain accurate loan files (electronic and hard copy) and related system records
  • Monitor tickler systems and ensure required documentation is maintained
  • Assist with general ledger balancing activities related to loan operations
  • Respond to customer questions related to loan payments and payoffs
  • Provide general operational and clerical support across loan operations and agricultural services

QUALIFICATIONS
  • 2-5 years of related experience preferred
  • High school diploma or equivalent required
  • Strong customer service and communication skills
  • High level of integrity and ability to handle confidential information
  • Attention to detail and accuracy
  • Proficiency in Microsoft Word and Excel
  • Ability to manage multiple tasks and prioritize effectively
  • Strong organizational skills and ability to work in a team environment

LEARN A LITTLE ABOUT US
At First State Bank and Trust, we're proud to deliver something increasingly uncommon in financial services: a truly independent, 100% employee-owned community bank. Fewer than a handful of banks nationwide share our ownership structure, and it's the foundation of everything we do. When you work here, you're not just joining a team - you're becoming an owner with a real stake in our long-term success.
We have built a strong reputation as a trusted financial institution serving seven communities across Central Illinois. With $500 million in assets, we offer a full range of retail and commercial banking services, supported by a growing mortgage banking group and a dedicated trust and wealth management department. You'll find us in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond.
Equal Opportunity Employer. Member FDIC. Equal Housing Lender

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