ZipRecruiter

Log In

1

Agent Assistant Jobs in Texas (NOW HIRING)

Damco Solutions

Genesys Cloud Consulting

Austin, TX · On-site

$55.25 - $73.75/hr

... agent-assist, conversational AI, predictive routing, and self-service enhancements. • Work with AI/ML teams to embed intelligence into assisted service and agent experiences. • Act as the primary ...

BSI Financial

Customer Care Representative

Irving, TX · On-site

$15.25 - $21/hr

Assisting the borrower by identifying financial hardships and connecting borrowers with their loss mitigation agent * Assist by answering general account information about mortgage loan inquiries ...

PTP

Google Cloud Solution Architect - REMOTE

Austin, TX · On-site +1

$62 - $84.75/hr

Google Cloud CCaaS / CCAIP, Agent Assist, Quality AI • Experience in Google Cloud Retail Search / Vertex AI Search for commerce • Experience with the implementation of agentic workflows using ...

previous pagenext page

Showing results 21-40

All JobsAgent JobsAgent Assistant JobsAgent Assistant Jobs in Texas

Agent Assistant information

See Texas salary details

$30.3K

$64.6K

$164.4K

How much do agent assistant jobs pay per year?

As of Aug 9, 2026, the average yearly pay for agent assistant in Texas is $64,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $71,700.00 per year, depending on experience, location, and employer.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What are the common responsibilities of an agent assistant?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What is an agent assistant?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What are the key skills and qualifications needed to thrive as an agent assistant?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.
What are the most commonly searched types of Agent jobs in Texas? The most popular types of Agent jobs in Texas are:
What are popular job titles related to Agent Assistant jobs in Texas? For Agent Assistant jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Agent Assistant jobs in Texas look for? The top searched job categories for Agent Assistant jobs in Texas are:
What cities in Texas are hiring for Agent Assistant jobs? Cities in Texas with the most Agent Assistant job openings:
Agent Assistant jobs near you
Infographic showing various Agent Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $64,573 per year, or $31 per hour.

Principal IT Programmer Analyst

NextEra Energy

Houston, TX • On-site

Full-time

Re-posted 23 days ago

NextEra Energy rating

8.3

Company rating: 8.3 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

23rd of 53 rated energy and utility

Job description

Requisition ID:  95141 

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Position Specific Description

ThePrincipal IT Programmer Analystwithin NEER Solutions serves as a senior technical leader responsible for the full stack design, development, and delivery of enterprise-grade platforms supportingNextEra Energy Retail's mass market operations. This individual operates at the intersection of technology and business - capable of architecting scalable .NET/SQL solutionsandcommunicating those decisions with clarity to business stakeholders and senior leadership. They lead distributed onshore/offshore teams and champion AI-assisted development as a standard of modern delivery. 

Key Responsibilities:

  • Architect and deliver full stack solutions using.NET (C#, ASP.NET Core, Web API)andMicrosoft SQL Server, ensuring scalability, performance, and long-term maintainability

  • Manage and own a customer call center application stack, including telephony platform administration and integration 

  • Deliver and manage AI chatbot and/or voice bot solutions, including NLP/LLM platform configuration, conversational design integration, and backend API connectivity 

  • Familiarity with contact center AI capabilities - agent assist, real-time transcription, sentiment analysis, bot containment reporting 

  • Integrate telephony and chatbot platforms with CRM and billing systems via REST APIs or middleware 

  • Lead design reviews, code reviews, and technical standards enforcement across enterprise platforms 

  • Drive adoption ofAI-assisted development tools(e.g., GitHub Copilot, Cursor, ChatGPT) to accelerate delivery velocity and improve code quality 

  • Evaluate and recommend architectural patterns, technology upgrades, and integration approaches 

The ideal candidate will have the following experience and skills:

  • Bachelor's degree in computer science, Information Systems, or related field(Master's in MIS or CS strongly preferred) 
  • 8+ yearsof progressive software development experience, with at least3 years in a senior or principal capacity 
  • Expert-level proficiency in.NET (C#, ASP.NET Core, Web API, MVC)andMicrosoft SQL Server(schema design, stored procedures, query optimization, indexing) 
  • Proven experience designing and optimizing IVR call flows and queue routing logic in telephony platforms 
  • Familiarity with contact center AI capabilities - agent assist, real-time transcription, sentiment analysis, bot containment reporting 
  • Experience with CI/CD pipelines and DevOps tooling (Azure DevOps, Git) 
  • Demonstrated, hands-on use ofAI coding and productivity toolsas a regular part of the development workflow 
  • Proven experienceleading and managing distributed onshore/offshore development teams 
  • Cloud platform exposure - GCP, AWS preferred 
  • Exceptionalbusiness-facing communication skills- able to present to Directors, VPs, and business leads without relying on technical jargon 
Job Overview

This position assesses, designs, develops, integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project or work teams, as needed within specific or multiple disciplines. This position is accountable for ensuring the reliability, performance, security, and continuity of IT systems, as well as ensuring that excellent technical support services are provided.

Job Duties & Responsibilities

 Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes, and enhances existing or new systems

 Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology to manage development activities

 Automates the handoff of code releases from development to operations (DevOps)

 Participates in the change management and  service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction

 Leads projects when needed and builds strong working understanding of the solution being delivered

 Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems

 Designs, develops, and  tests experimental application work to test new ideas with bounded cost and time frames

 Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation

 Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems as required

 Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed

 Performs other job-related duties as assigned

Required Qualifications

 High School Grad / GED

 Bachelor's or Equivalent Experience

 Experience: 6+ years

Preferred Qualifications

 Bachelor's - Information Systems

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  Gexa Energy, LP 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

.

#LI-MS1 

What NextEra Energy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply