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Agent Assistant Jobs in Dallas, TX (NOW HIRING)

Service Agent Assistant

Irving, TX ยท On-site

$20 - $28/hr

Irving, TX -- on-site | Job Type: Full-Time Service Agent Assistant ABOUT US Evolution Mechanical and Controls is a mechanical services company built on delivering reliable, high-quality service ...

New

Service Agent Assistant

Irving, TX ยท On-site

$20 - $28/hr

Irving, TX - on-site | Job Type: Full-Time Service Agent Assistant ABOUT US Evolution Mechanical and Controls is a mechanical services company built on delivering reliable, high-quality service - and ...

New

Amazon Connect Architect

Plano, TX ยท On-site

$60.50 - $79.75/hr

GenAI/LLM use for agent assist/summarization/knowledge retrieval, with responsible AI practices (PII, controls, guardrails)

Amazon Connect Architect

Plano, TX ยท On-site

$60.50 - $79.75/hr

GenAI/LLM use for agent assist/summarization/knowledge retrieval, with responsible AI practices (PII, controls, guardrails)

Google Cloud ML Engineer

Dallas, TX ยท On-site

$55.25 - $73.75/hr

Experience with Agent Assist functionality is a plus. Preferred Qualifications: * Master's/PhD in Computer Science, AI/ML, or related field. GCP certifications (e.g., Google Cloud Certified ...

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Showing results 1-20

Agent Assistant information

See Dallas, TX salary details

$30.4K

$64.8K

$165K

How much do agent assistant jobs pay per year?

As of Aug 21, 2026, the average yearly pay for agent assistant in Dallas, TX is $64,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $72,000.00 per year, depending on experience, location, and employer.

What is an agent assistant?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What are the common responsibilities of an agent assistant?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What are the key skills and qualifications needed to thrive as an agent assistant?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What does an agent assistant do?

An agent assistant supports real estate, insurance, or customer service agents by handling administrative tasks such as scheduling, data entry, and client communication. They often use tools like CRM software and require strong organizational skills to help agents focus on client interactions and sales activities.

What are the most commonly searched types of Agent jobs in Dallas, TX?

The most popular types of Agent jobs in Dallas, TX are:

What are popular job titles related to Agent Assistant jobs in Dallas, TX?

For Agent Assistant jobs in Dallas, TX, the most frequently searched job titles are:

What cities near Dallas, TX are hiring for Agent Assistant jobs?

Cities near Dallas, TX with the most Agent Assistant job openings:

Infographic showing various Agent Assistant job openings in Dallas, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $64,787 per year, or $31.1 per hour.

Service Agent Assistant

Modigent

Irving, TX โ€ข On-site

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

All ways forward.
Evolution Mechanical and Controls, LLC | A Modigent Company
Location: Irving, TX โ€” on-site | Job Type: Full-Time
Service Agent Assistant

ABOUT US
Evolution Mechanical and Controls is a mechanical services company built on delivering reliable, high-quality service โ€” and an outstanding customer experience โ€” to the commercial customers who depend on us. As part of the Modigent family of companies, we combine local, hands-on expertise with the resources and stability of a larger organization. We're growing our service team and looking for an organized, customer-focused Service Agent Assistant who takes pride in making every customer interaction a great one.
ABOUT THE ROLE
The Service Agent Assistant supports the service team responsible for planning and dispatching technicians across quoted, maintenance, and time-and-material jobs. This is a fast-paced, detail-oriented, customer-facing role at the center of our day-to-day operations โ€” you'll be the first voice many customers hear, the person who sets the tone for their experience with our company, and a key support to both our field technicians and our office.
This role is a great fit for someone who genuinely enjoys helping people, thrives on staying organized amid competing priorities, communicates clearly and professionally, and takes pride in making sure every customer feels heard, informed, and taken care of.
WHAT YOU'LL DO
Serve as a friendly, responsive first point of contact โ€” answering incoming phone calls and routing inquiries appropriately
Set up new customers and properties in our field service management system, ensuring a smooth start to every customer relationship
Create and manage new service call requests in our field service management system, keeping customers informed every step of the way
Issue purchase orders (POs) to service technicians
Assist Accounts Payable with processing vendor invoices using our AP automation software
Fulfill purchase orders within our field service management system
Review and bill completed jobs in our field service management system, ensuring accurate, timely, and customer-friendly invoicing
File expense reports using our expense management software
Check and distribute incoming mail
Place office supply orders
Coordinate training and travel arrangements for the team
Support the service team with other duties as needed, always with the customer experience in mind
WHAT WE'RE LOOKING FOR
A genuine passion for customer service and creating a positive experience for everyone you interact with
Prior experience in a customer service, administrative, or service coordination role
Comfort learning and navigating field service management, CRM, or ERP-adjacent software
Experience with field service management, AP automation, or expense management software is a plus, but not required โ€” we'll train the right person
Strong phone and written communication skills, with a warm, professional customer service approach
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment without losing sight of the customer
A proactive, team-oriented attitude
Patience and a calm, solutions-focused approach when helping a frustrated or urgent customer
Experience with invoicing, purchase orders, expense reporting, or billing is a plus, but not required
WHY JOIN EVOLUTION MECHANICAL
Be part of a growing, established company backed by Modigent, with room to grow as we expand
Collaborative, supportive team environment
Opportunity to develop skills across operations, purchasing, and billing
Defined career paths, with opportunities for advancement as you build your experience with the company
401(k) retirement plan to help you save and plan for the future
Comprehensive health, dental, and vision insurance coverage
80 hours of paid time off (PTO) per year to rest, recharge, and handle life outside of work
Evolution Mechanical and Controls, LLC is an Equal Opportunity Employer.