Agency Mailroom Jobs (NOW HIRING)

Position Summary

Incumbents of positions in this series unpack and examine incoming goods; purchase supplies and equipment: store goods, supplies and equipment; mark identifying codes, etc. on articles; issue supplies, materials and equipment; maintain records; take inventories; and perform related work as required.
The basic purpose of this work is to receive, store, issue, ship and purchase supplies, materials and equipment for agency use.

Duties and Responsibilities

• Assist with the day-to-day mail room operations.

• Distribute and collect all incoming/ outgoing mail and USPS/Fedex/UPS packages within the building, including counting, weighing and/or sorting the incoming articles when required.

• Responsible for all mailroom functions, including sorting, distributing, stage packages for pick up and handling of all incoming, internal mail and outgoing mail.

• Ensure prompt and accurate handling of incoming, internal and outgoing mail ad to not leave any sensitive mail unattended outside the mailroom, marking appropriately when needed.

• Receive, log, record and deliver USPS, FedEX and UPS packages and scan into SendPro system.  Deliver and obtain signatures for all incoming packages when required.

• Maintain records and logs of items received, issued and shipped, including description of articles, type and other identifying information in accordance with established mailroom procedures.

• Ensure equipment is in good working condition, schedule equipment maintenance as necessary.

• Take physical inventory of supplies and equipment to determine actual amounts on hand, review and/or reconcile stock records.

• Review mailroom records for accuracy of information, compliance with agency procedures and to determine stock levels; Report any operational problems to management.

• Observe work in progress of subordinates engaged in activities to ensure compliance with established standards.

• Determine space requirements and methods of storage for articles.

• Recommend methods and procedures to be used in handling, storing, issuing and shipping items.

• Ability to prioritize workload and maintain all record keeping for the mailroom operations.

• Keep mailroom clean and organized.

• Interface with internal customers as needed.

• Ensure that all packages received and delivered arrive the same day or advise the consignee or management of the next day's arrival.

• Utilize proper postage amounts and required identification to outgoing mail and packages.

• Check weekly and replenish all mail and postage supplies as needed.

• Make sure all incoming mail and packages including WB Mason are accounted for at the end of each day.

• Print reconciliation report at the end of each day and file it accordingly.

• Assist with mail pick up at the postal office and filling in for courier as needed.

• Track various needed items using Microsoft Word and Excel.

• Provide technical assistance to employees on methods to be used in storing, receiving, shipping and handling items.

• Other duties as needed.

This position is on-site daily, 7:00am - 3:00pm.  Overtime may be required periodically. 

About MassDOT

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.   

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.

• For general questions regarding MassDOT, call the Human Resources Service Center at 8573684722.

• For a disabilityrelated reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 8572741935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.