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Agency Account Manager Jobs in Indiana (NOW HIRING)

Shepherd Insurance

Personal Lines Account Manager

Carmel, IN · On-site

$42K - $57K/yr

Shepherd Insurance is a privately-owned insurance agency that has delivered risk management ... This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist ...

Shepherd Insurance

Personal Lines Account Manager

Carmel, IN · On-site

$44K - $60K/yr

Shepherd Insurance is a privately-owned insurance agency that has delivered risk management ... This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist ...

NFP Corp

Account Manager II

Plymouth, IN · On-site

$50K - $60K/yr

Posting Description Account Manager II What Makes This Opportunity Unique At NFP, an Aon Company ... Maintain client policy records in the agency management system. * Address billing questions from ...

NFP Corp

Account Manager II

Plymouth, IN · On-site

$50K - $60K/yr

Posting Description P&C Account Manager II What Makes This Opportunity Unique At NFP, an Aon ... Maintain client policy records in the agency management system. * Address billing questions from ...

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Showing results 41-60

All JobsAgency Account JobsAgency Account Manager JobsAgency Account Manager Jobs in Indiana

Agency Account Manager information

See Indiana salary details

$28.1K

$62.6K

$100.9K

How much do agency account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for agency account manager in Indiana is $62,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

How does an agency account manager typically collaborate with creative and media teams to deliver client campaigns?

An Agency Account Manager acts as the vital link between clients and internal teams, ensuring clear communication of client goals, timelines, and budgets. They frequently coordinate with creative teams to develop campaign concepts and with media planners to execute distribution strategies. Regular meetings, status updates, and collaborative planning sessions are common, as Account Managers must balance client expectations with the agency’s creative process. This role requires strong organizational and interpersonal skills to align diverse teams and deliver seamless campaigns.

What are the key skills and qualifications needed to thrive as an agency account manager, and why are they important?

To thrive as an Agency Account Manager, you need strong client relationship management skills, a solid understanding of marketing or advertising principles, and typically a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is highly valued. Excellent communication, negotiation, and organizational skills help you stand out by fostering trust and ensuring seamless project delivery. These skills are crucial for building long-term client partnerships and driving successful campaigns in a competitive agency environment.

What does an agency account manager do?

An Agency Account Manager acts as the main point of contact between a marketing or advertising agency and its clients. They are responsible for understanding the client's needs, managing projects, coordinating with internal teams, and ensuring the successful delivery of campaigns. Their role also involves maintaining strong client relationships, managing budgets, and identifying opportunities to grow accounts. Strong communication, organization, and problem-solving skills are essential for this position.

What is the difference between Agency Account Manager vs Client Services Manager?

AspectAgency Account ManagerClient Services Manager
CredentialsRelevant marketing, advertising, or sales certificationsCustomer service, communication, and management skills
Work EnvironmentAdvertising agencies, marketing firms, media companiesCorporate offices, service providers, client-facing departments
Employer & IndustryAdvertising, marketing, media industriesVarious industries with client-facing teams
Search & Comparison IntentUnderstanding roles in agency settings, sales, and client managementManaging client relationships, service delivery, customer satisfaction

Agency Account Managers focus on managing client accounts within advertising or marketing agencies, ensuring campaign success and client retention. Client Services Managers work across industries to oversee customer relationships, resolve issues, and improve service quality. While both roles involve client interaction, Agency Account Managers are specialized in agency environments and marketing projects, whereas Client Services Managers have a broader scope across various sectors.

What are popular job titles related to Agency Account Manager jobs in Indiana? For Agency Account Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Agency Account Manager jobs in Indiana look for? The top searched job categories for Agency Account Manager jobs in Indiana are:
What cities in Indiana are hiring for Agency Account Manager jobs? Cities in Indiana with the most Agency Account Manager job openings:
Agency Account Manager jobs near you
Infographic showing various Agency Account Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,628 per year, or $30.1 per hour.

Personal Lines Account Manager

Shepherd Insurance

Carmel, IN • On-site

$42K - $57K/yr

Full-time

Re-posted 9 days ago

Job description

PURPOSE:
This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country.
This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist insurance advisors in the handling and processing of new and renewal personal lines business in accordance with Agency procedures and guidelines. In addition, you will provide a high level of support in obtaining, maintaining, expanding, and servicing personal accounts. With a positive attitude, the Account Management team also provides customer service to clients as assigned and requested.
RESPONSIBILITIES:
  • Provide positive, prompt, and accurate service to clients.
  • Assist in marketing new and renewal business. Evaluate premiums, prepare proposals, presentation packets and maintain underwriting and marketing information by carrier.
  • Assist advisors with cross-selling and account rounding.
  • Receive phone calls from clients and companies regarding policy coverage, claims or administrative needs: comply with the request and/or refer to the advisor when necessary.
  • Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items.
  • Perform other related duties as assigned.

Requirements
  • Experience: At least two (2) years' experience in similar position is desirable.
  • Required state licensing certification.
  • Education requirement: High school diploma or equivalent (GED) is required. College degree is preferred, not necessary.
  • Strong understanding of personal lines insurance coverages, forms, procedures, and policy rating systems.
  • Familiar in a variety of computer software applications including Microsoft Office products (Word, Excel, Outlook, PowerPoint), agency & document managing system.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the associate a general sense of the responsibilities and expectations of the position. As the nature of business demands change, so too may the essential functions of this position.
WORKING CONDITIONS/PHYSICAL DEMANDS
Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

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