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After Sales Manager Jobs in Puerto Rico (NOW HIRING)

$41K - $78K/yr

... during, and after procedures. Serve as the primary clinical resource for therapy adoption ... Collaborate with sales representatives and the Sales Manager to align field efforts and execute ...

Sales Associate

Canovanas, PR · On-site

$12 - $16.25/hr

... morning workout, or manage carpool. Benefits and perks that make life better, mental health ... Applications will be accepted until at least 7 days after the posting date. Carter's does not use ...

Sales Associate

Canovanas, PR

$12 - $16.25/hr

... morning workout, or manage carpool. Benefits and perks that make life better, mental health ... Applications will be accepted until at least 7 days after the posting date. Carter's does not use ...

Driving sales, steps of service, and guest satisfaction * In conjunction with all Management ... and after open hours of the restaurant * Creating a fun, safe environment by following our core ...

After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding ... Setting and achieving sales and profit targets * Recruiting, training, and monitoring staff

After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding ... Setting and achieving sales and profit targets * Recruiting, training, and monitoring staff

General Manager

San Juan, PR · On-site

$100 - $125/hr

After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding ... Setting and achieving sales and profit targets * Recruiting, training, and monitoring staff

New

After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding ... Setting and achieving sales and profit targets * Recruiting, training, and monitoring staff

Showing results 21-40

After Sales Manager information

What does an after sales manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What are the key skills and qualifications needed to thrive as an after sales manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What are some common challenges an after sales manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

What is an after sales manager?

An after sales manager oversees customer service and support after a product or service has been sold. They handle customer inquiries, resolve issues, and ensure customer satisfaction, often coordinating with sales, technical teams, and service departments to maintain positive relationships.

What job categories do people searching After Sales Manager jobs in Puerto Rico look for?

The top searched job categories for After Sales Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for After Sales Manager jobs?

Cities in Puerto Rico with the most After Sales Manager job openings:

Field Clinical Specialist - Interventional Cardiology - Puerto Rico

On-site

Boston Scientific
Medical Equipment and Supplies Manufacturing • 10K+ employees

$41K - $78K/yr

Full-time

Re-posted 10 days ago


Key responsibilities

  • Provide in-person clinical case support in cath labs and hospitals, ensuring proper use of Boston Scientific technologies before, during, and after procedures.

  • Serve as the primary clinical resource for therapy adoption, troubleshooting, workflow optimization, and product preparation across assigned accounts.

  • Educate physicians, staff, and clinical teams through presentations, in-services, therapy overviews, product demonstrations, and hands-on training.


Boston Scientific rating

8.5

Company rating: 8.5 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

34th of 547 rated manufacturers


Job description

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role:

This role is responsible for driving the adoption and ensuring the safe, effective use of Boston Scientific's comprehensive Interventional Cardiology portfolio-which includes Drug-Eluting Stents, Drug-Coated Balloons, Bare-Metal Stents, catheters, balloons, guidewires, Coronary Atherectomy, Coronary Intravascular Ultrasound, and emerging technologies-across an assigned territory. With a robust existing portfolio and an expanding innovation pipeline, Boston Scientific continues to make significant investments in Interventional therapies. The individual in this role will provide end-to-end clinical support within hospital environments, assisting physicians and staff during procedures, promoting therapy awareness, and ensuring consistent, high-quality execution across all accounts, while designing and executing a territory and therapy development plan aligned with the strategic priorities of the Interventional Cardiology division and remaining accountable for meeting or exceeding territory objectives.

Your responsibilities will include:

Provide in-person clinical case support in cath labs and hospitals, ensuring proper use of Boston Scientific technologies before, during, and after procedures.

Serve as the primary clinical resource for therapy adoption, troubleshooting, workflow optimization, and product preparation across assigned accounts.

Maintain consistent presence in key accounts to promote confidence, safe utilization, and clinical excellence.

Educate physicians, fellows, nurses, and staff through presentations, in-services, therapy overviews, product demonstrations, and hands-on training.

Engage key clinical stakeholders and referral networks to expand therapy awareness and identify opportunities for integration.

Build strong, trust-based relationships with physicians, hospital leadership, administrators, and clinical teams to support therapy growth and account development.

Meet with existing and prospective clients to understand needs, demonstrate product value, and support onboarding and training.

Act as a liaison between customers and internal cross-functional teams to resolve issues and enhance service satisfaction.

Collaborate with sales representatives and the Sales Manager to align field efforts and execute strategies supporting regional goals.

Analyze account performance, procedure volumes, and therapy trends to develop weekly, monthly, and quarterly action plans.

Ensure adherence to clinical protocols, trial requirements, and regulatory standards during case support and educational interactions.

Provide on-call support when needed for case coverage or urgent clinical needs.

Travel regularly to support customers, deliver clinical expertise, and drive strategic territory growth.

Required qualifications:

Bachelor's degree (BA/BS) in a related field or relevant education.

Minimum of 3 years of experience supporting or performing interventional cardiology procedures-preferably with exposure to PCI, complex PCI, plaque modification and other cath lab therapies.

Strong clinical and technical acumen with the ability to support a wide range of procedural scenarios and provide expert guidance during cases.

Demonstrated ability to build and maintain strong relationships across multidisciplinary teams.

Excellent verbal and written communication skills; capable of delivering effective presentations and clinical education.

Results-oriented, proactive, and adaptable team player who excels in a fast-paced, high-performance environment.

General understanding of hospital operations, purchasing processes, and cross-functional business dynamics is a plus.

Fully bilingual (English/Spanish).

Willingness to work flexible hours and complete a comprehensive technical training program.

Requisition ID: 632468

The anticipated annualized base amount or range for this full time position will be $41,200 to $78,300, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.


Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more atwww.bostonscientific.comand follow us onLinkedIn. 

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.  The goal of the drug testing is to increase workplace safety in compliance with the applicable law.  


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About Boston Scientific

Sourced by ZipRecruiter

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

Industry

Medical equipment and supplies manufacturing, manufacturing and construction

Company size

10,000+ Employees

Headquarters location

Marlborough, MA, US

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