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After Sales Jobs (NOW HIRING)

ASYS Group Americas

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After Sales Manager

Suwanee, GA · On-site

$90K - $110K/yr

  • Medical

  • Retirement

  • PTO

The After Sales and Projects Manager for ASYS Group Americas is responsible for overseeing all post-sales activities, managing projects, and driving spare parts sales. This role focuses on enhancing ...

Rolls-Royce

Sales Manager - After Sales

Novi, MI · Hybrid

$98K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ Hybrid - 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls-Royce we ...

Rolls-Royce

Sales Manager - After Sales

Novi, MI · On-site

$98K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ Hybrid - 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls-Royce we ...

Symbotic

Manager, After Sales

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we need As the Manager, After Sales you will lead and help mature the after-sales finance function, supporting service operations, warranty-related financial activities, operational costing ...

Symbotic

Manager, After Sales

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we need As the Manager, After Sales you will lead and help mature the after-sales finance function, supporting service operations, warranty-related financial activities, operational costing ...

Rollsroyce

Sales Manager - After Sales

Novi, MI · Hybrid

$98K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ Hybrid - 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls-Royce we ...

Rollsroyce

Sales Manager - After Sales

Mankato, MN · Hybrid

$98K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ Hybrid - 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls-Royce we ...

Rolls-Royce

Sales Manager - After Sales

Mankato, MN · Hybrid

$98K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ Hybrid - 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls-Royce we ...

XLT Ovens

After Sales Technician

Wichita, KS · On-site

After Sales Technicians troubleshoot product and service issues, document solutions, and work closely with internal teams to ensure a positive Customer experience. While the role is mainly office ...

Premier Tech Ltd

After-Sales Service Manager

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Premier Tech is looking for a self-motivated After-sales Service Manager, to assist in leading our team of field service technicians for our Midwest market. Are you an individual with leadership ...

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All JobsBusiness JobsAfter Sales Jobs

After Sales information

See salary details

$22.5K

$81.6K

$154.5K

How much do after sales jobs pay per year?

As of Aug 18, 2026, the average yearly pay for after sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What is after sales?

After sales refers to the support and services provided to customers after they have purchased a product or service. This can include installation, training, maintenance, troubleshooting, warranty services, and handling returns or repairs. The goal of after sales services is to ensure customer satisfaction, build long-term relationships, and encourage repeat business. Effective after sales support can improve a company’s reputation and foster customer loyalty.

What are the key skills and qualifications needed to thrive as an after sales professional?

To thrive as an After Sales professional, you need strong product knowledge, customer service expertise, and problem-solving skills, often supported by relevant experience or a business-related degree. Familiarity with customer relationship management (CRM) systems, warranty management tools, and service tracking software is typically required. Excellent communication, patience, and a proactive approach are vital soft skills for building client trust and resolving issues efficiently. These skills ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and long-term success.

What are some common challenges faced by after sales professionals, and how can they overcome them?

After sales professionals often encounter challenges such as managing customer expectations, handling complaints efficiently, and coordinating with various departments to resolve issues promptly. Success in this role requires strong communication skills, empathy, and the ability to troubleshoot problems quickly. Building solid relationships with both customers and internal teams is crucial for ensuring smooth post-sale support and maintaining customer satisfaction.

What is the difference between After Sales vs Customer Service Representative?

AspectAfter SalesCustomer Service Representative
Required CredentialsRelevant industry experience, technical knowledgeCustomer service skills, communication skills
Work EnvironmentService centers, client sites, or online supportCall centers, retail stores, or online platforms
Employer & Industry UsageManufacturing, automotive, electronics, and retail sectorsRetail, telecommunications, banking, and service industries

While both roles focus on customer interaction, After Sales typically involves technical support and product-related assistance after purchase, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries, complaints, and support across various sectors. Understanding these differences helps in choosing the right career path or job search focus.

More about After Sales jobs

What cities are hiring for After Sales jobs?

Cities with the most After Sales job openings:

What are the most commonly searched types of After Sales jobs?

The most popular types of After Sales jobs are:

What states have the most After Sales jobs?

States with the most job openings for After Sales jobs include:

What job categories do people searching After Sales jobs look for?

The top searched job categories for After Sales jobs are:

After Sales jobs near you
Infographic showing various After Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.

After Sales Manager

ASYS Group Americas

Suwanee, GA • On-site

$90K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

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Job description

Job Overview:

The After Sales and Projects Manager for ASYS Group Americas is responsible for overseeing all post-sales activities, managing projects, and driving spare parts sales. This role focuses on enhancing customer satisfaction, ensuring efficient service delivery, and maximizing spare parts revenue. The ideal candidate will have strong leadership, project management skills, and a sales-oriented mindset.

Key Responsibilities:

1. After Sales Management:

· Develop and implement after-sales service strategies to enhance customer satisfaction and loyalty.

· Manage and resolve customer complaints and issues efficiently.

· Coordinate with the sales team to understand customer needs and provide appropriate solutions.

· Monitor after-sales service performance metrics and develop improvement plans.

· Oversee warranty claims and service contracts.

2. Spare Parts Sales:

· Develop and execute strategies to increase spare parts sales and revenue.

· Identify and target potential customers for spare parts.

· Collaborate with the sales team to create promotional campaigns for spare parts.

· Monitor inventory levels and ensure the availability of critical spare parts.

· Analyze sales data and customer feedback to identify opportunities for growth.

3. Project Management incl. On-site Project Management:

· Plan, execute, and oversee projects from initiation to completion, ensuring projects are delivered on time, within scope, and within budget.

· Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

· Develop detailed project plans, schedules, and status reports.

· Coordinate and manage project teams, including internal resources and third-party vendors.

· Identify and mitigate project risks and issues.

4. Customer Relationship Management:

· Build and maintain strong relationships with key customers and stakeholders.

· Conduct regular customer feedback sessions to gather insights and improve service delivery.

· Ensure timely and effective communication with customers regarding project updates and after-sales services.

5. Process Improvement:

· Identify opportunities for process improvements and implement best practices in after-sales service and project management.

· Utilize data and analytics to drive decision-making and enhance service delivery.

· Implement and maintain project management tools and software.

Qualifications:

Education:

· Bachelor’s degree in Business Administration, Engineering, Project Management, or a related field.

· PMP (Project Management Professional) or other relevant certifications are a plus.

Experience:

· Minimum of 5-7 years of experience in after-sales service management and project management.

· Proven experience in managing customer relationships and leading teams.

Skills:

· Strong leadership and team management skills.

· Excellent project management skills, including planning, execution, and risk management.

· Exceptional communication and interpersonal skills.

· Strong problem-solving and decision-making abilities.

· Proficiency in project management software and tools.

· Ability to work under pressure and manage multiple priorities.

Personal Attributes:

· Customer-focused with a commitment to delivering high-quality service.

· Proactive and results-oriented.

· Strong attention to detail and organizational skills.

· Ability to adapt to changing business needs and environments.

Working Conditions:

· This role may require occasional travel to customer sites or project locations.

· The position may involve extended hours during peak project phases or critical after-sales situations.