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After Sales Jobs (NOW HIRING)

The 1916 Company

After Sales Liason

Pikesville, MD · On-site

$25 - $30/hr

After Sales Liason Department: After Sales Service Department -Pikesville MD Job Type: Full-Time | In Person About the Company About Us: The 1916 Company is a premier luxury watch, fine jewelry, and ...

The 1916 Company

After Sales Liason

Pikesville, MD · On-site

$25 - $30/hr

After Sales Liason Department: After Sales Service Department -Pikesville MD Job Type: Full-Time | In Person About the Company About Us: The 1916 Company is a premier luxury watch, fine jewelry, and ...

The 1916 Company

After Sales Liason

Pikesville, MD · On-site

$25 - $30/hr

After Sales Service Department -Pikesville MD Job Type: Full-Time | In Person About the Company About Us:The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques ...

Rolls-Royce

Sr. Sales Manager - After Sales

Novi, MI · On-site

Job Title: Sr. Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls ...

Rollsroyce

Sr. Sales Manager - After Sales

Houston, TX · On-site

Job Title: Sr. Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls ...

Rollsroyce

Sr. Sales Manager - After Sales

Novi, MI · On-site

Job Title: Sr. Sales Manager - After Sales Working Pattern: Full Time Working location: Novi, MI/ 2 Office Days/Week Relocation assistance is available for this position. Why Rolls-Royce? At Rolls ...

Aerones Inc.

After-Sales Performance Analyst

Indiana, PA · On-site

$80 - $100/hr

We are looking for an analytical and proactive After-Sales Performance Analyst to join our central Product Support team. In this role, you will be responsible for analyzing after-sales performance ...

Oxbo International

After Sales Manager

Marshfield, WI · On-site

$100 - $125/hr

The After Sales Manager leads the Parts, Service, and Warranty functions for the Oxbo Forage Division, with full accountability for aftermarket performance, customer support, and dealer success. This ...

Nikkiso Co., Ltd.

$80 - $100/hr

Verantwortungsbereiche The LNG After Sales Engineer is a key role within the support organization of Nikkiso Cryogenic Services (NCS), a division of Nikkiso Clean Energy & Industrial Gases.

COLLIN Lab & Pilot Solutions GmbH

$80 - $100/hr

Mitarbeiter:in im Bereich After-Sales (w/m/d) "Unsere Vision ist es, der perfekte Ansprechpartner in allen Fragen der Kunststoffverarbeitung zu sein. Unsere Maschinen tragen nachhaltig dazu bei, die ...

Midea

After-Sales Engineer - Data Center

Plano, TX · On-site

After-sales engineer -Data Center About Midea America Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As ...

Midea

After-Sales Engineer - Data Center

Plano, TX · On-site

After-sales engineer -Data Center About Midea America Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As ...

Belimed Group

NY · On-site

$60 - $80/hr

Service & After Sales Type of work : Full time Steelco and Belimed have joined forces to lead the way in advanced cleaning and sterile workflow solutions. This partnership is powered by our united ...

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After Sales information

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$81.6K

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How much do after sales jobs pay per year?

As of Sep 8, 2026, the average yearly pay for after sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What is after sales?

After sales refers to the support and services provided to customers after they have purchased a product or service. This can include installation, training, maintenance, troubleshooting, warranty services, and handling returns or repairs. The goal of after sales services is to ensure customer satisfaction, build long-term relationships, and encourage repeat business. Effective after sales support can improve a company’s reputation and foster customer loyalty.

What are the key skills and qualifications needed to thrive as an after sales professional?

To thrive as an After Sales professional, you need strong product knowledge, customer service expertise, and problem-solving skills, often supported by relevant experience or a business-related degree. Familiarity with customer relationship management (CRM) systems, warranty management tools, and service tracking software is typically required. Excellent communication, patience, and a proactive approach are vital soft skills for building client trust and resolving issues efficiently. These skills ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and long-term success.

What are some common challenges faced by after sales professionals, and how can they overcome them?

After sales professionals often encounter challenges such as managing customer expectations, handling complaints efficiently, and coordinating with various departments to resolve issues promptly. Success in this role requires strong communication skills, empathy, and the ability to troubleshoot problems quickly. Building solid relationships with both customers and internal teams is crucial for ensuring smooth post-sale support and maintaining customer satisfaction.

What is the difference between After Sales vs Customer Service Representative?

AspectAfter SalesCustomer Service Representative
Required CredentialsRelevant industry experience, technical knowledgeCustomer service skills, communication skills
Work EnvironmentService centers, client sites, or online supportCall centers, retail stores, or online platforms
Employer & Industry UsageManufacturing, automotive, electronics, and retail sectorsRetail, telecommunications, banking, and service industries

While both roles focus on customer interaction, After Sales typically involves technical support and product-related assistance after purchase, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries, complaints, and support across various sectors. Understanding these differences helps in choosing the right career path or job search focus.

More about After Sales jobs

What cities are hiring for After Sales jobs?

Cities with the most After Sales job openings:

What are the most commonly searched types of After Sales jobs?

The most popular types of After Sales jobs are:

What states have the most After Sales jobs?

States with the most job openings for After Sales jobs include:

What job categories do people searching After Sales jobs look for?

The top searched job categories for After Sales jobs are:

After Sales jobs near you
Infographic showing various After Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.

After Sales Liason

The 1916 Company

Pikesville, MD • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Position: After Sales Liason
Department: After Sales Service Department -Pikesville MD
Job Type: Full-Time | In Person
About the Company
About Us: The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in Philadelphia, Baltimore, Delaware, Denver, Scottsdale, and Newport Beach and Manhattan Beach California - and Collector's Lounges in major US cities and around the world.
At The 1916 Company we are committed to delivering exceptional client experiences and supporting our teams with excellence and precision. We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support across our luxury retail initiatives.
The After Sales Service Department
Our after-sales service team helps customers find the best solution to their jewelry and watch needs in a trusting, comfortable environment. We pay close attention to detail, manage multiple tasks simultaneously, and communicate clearly because our customers' items are precious and, in some cases, irreplaceable. Ideal candidates have experience in luxury retail, fine jewelry or watch service, luxury hospitality, or luxury automotive.
Major Duties & Responsibilities
- Serve as the primary liaison between clients, sales associates, jewelers, watchmakers, and vendor partners.
- Write up items for service; verify gemstones, confirm watch brands styles, and document condition upon intake. Test all diamond jewelry with a diamond tester.
- Create and enter repair tickets, estimates, completion dates, and pick-up dates into the POS system.
- Explain The 1916 Company pricing, service timelines, and shipping and handling charges to clients clearly and confidently.
- Provide clients with status updates and notify them promptly of any delays.
- Communicate daily with vendors. Calculate estimates and relay to the appropriate client.
- Prepare, package, and ship items to vendor partners for services beyond in-house capabilities.
- Perform basic services including jewelry cleaning, watch bracelet sizing, strap and battery changes.
- Complete quality control on all finished repairs prior to client notification.
- Prepare finished items for pick-up, confirm pricing, and record all information.
- Listen to client concerns and resolve issues professionally. Escalate to management when necessary.
- Maintain organized files including job bags, shipping records, and service documentation.
Minor Duties & Responsibilities
- Support sales associates with repair questions and client follow-up.
- Assist with morning and evening jewelry and watch case placement and retrieval.
- Answer phone calls and direct calls to the appropriate associate.
- Order watch bands and place special orders as needed.
- May assist with sales, restocking, cash balancing, deliveries, and store upkeep.
- Participate in semi-annual inventory. Perform other duties as assigned.
Qualifications/Skills
- Minimum 2 years in luxury retail, fine jewelry or watch service, luxury hospitality, or luxury automotive; or equivalent combination of training and experience. On-the-job training is provided.
- Genuine interest in fine jewelry and watches.
- Strong multitasking ability without sacrificing client service quality.
- Excellent oral and written communication skills.
- Proficiency in Microsoft Office; experience with POS or repair platforms (Salesforce and Netsuite) are a plus.
- Ability to resolve client issues, prioritize tasks, and manage multiple repairs simultaneously.
- Available for retail hours including weekends and some holidays.
Compensation & Benefits
- Pay: $25.00 - $30.00 per hour, depending on experience
- Health, dental, and vision insurance for full-time employees
- 401(k) plan
- Paid time off and paid holidays
- Employee discount

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