ZipRecruiter

Log In

1

After Sales Jobs (NOW HIRING)

AutoNation

$106K/yr

The After-Sales Customer Journey Strategist supports the development and improvement of end-to-end customer journeys across the After-Sales experience. This role contributes to the analysis, insight ...

New

next page

Showing results 1-20

All JobsAfter Sales Jobs

After Sales information

See salary details

$22.5K

$81.6K

$154.5K

How much do after sales jobs pay per year?

As of Jun 12, 2026, the average yearly pay for after sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What jobs can you go into after-sales?

After-sales roles typically include customer service representatives, technical support specialists, service managers, and warranty coordinators. These positions often require strong communication skills, problem-solving abilities, and knowledge of the company's products or services. Career progression can lead to supervisory or managerial roles within the after-sales or customer support departments.

What jobs make 10000 a month without a degree?

In the after sales industry, high-paying roles such as sales managers, account executives, or business development managers can earn $10,000 or more monthly through commissions and bonuses. Success in these roles often depends on strong communication skills, industry experience, and a proven sales record, rather than formal degrees.

What are the key skills and qualifications needed to thrive as an After Sales professional, and why are they important?

To thrive as an After Sales professional, you need strong product knowledge, customer service expertise, and problem-solving skills, often supported by relevant experience or a business-related degree. Familiarity with customer relationship management (CRM) systems, warranty management tools, and service tracking software is typically required. Excellent communication, patience, and a proactive approach are vital soft skills for building client trust and resolving issues efficiently. These skills ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and long-term success.

How to make 80000 a year without a degree?

In after sales roles, such as customer service or account management, earning $80,000 annually typically requires extensive experience, strong communication skills, and often sales commissions or bonuses. Advancing to senior positions or specializing in high-demand industries can also increase earning potential without a degree.

What is after sales?

After sales refers to the support and services provided to customers after they have purchased a product or service. This can include installation, training, maintenance, troubleshooting, warranty services, and handling returns or repairs. The goal of after sales services is to ensure customer satisfaction, build long-term relationships, and encourage repeat business. Effective after sales support can improve a company’s reputation and foster customer loyalty.

How to make 2000 a week working from home?

In an after sales role, earning $2000 a week typically requires high sales volume, commission-based pay, or advanced skills in customer relationship management. Many professionals increase earnings by gaining certifications, using CRM tools, and working flexible schedules to maximize client interactions and sales opportunities.

What are some common challenges faced by after sales professionals, and how can they overcome them?

After sales professionals often encounter challenges such as managing customer expectations, handling complaints efficiently, and coordinating with various departments to resolve issues promptly. Success in this role requires strong communication skills, empathy, and the ability to troubleshoot problems quickly. Building solid relationships with both customers and internal teams is crucial for ensuring smooth post-sale support and maintaining customer satisfaction.

What is the difference between After Sales vs Customer Service Representative?

AspectAfter SalesCustomer Service Representative
Required CredentialsRelevant industry experience, technical knowledgeCustomer service skills, communication skills
Work EnvironmentService centers, client sites, or online supportCall centers, retail stores, or online platforms
Employer & Industry UsageManufacturing, automotive, electronics, and retail sectorsRetail, telecommunications, banking, and service industries

While both roles focus on customer interaction, After Sales typically involves technical support and product-related assistance after purchase, often requiring industry-specific knowledge. Customer Service Representatives handle general inquiries, complaints, and support across various sectors. Understanding these differences helps in choosing the right career path or job search focus.

More about After Sales jobs
What cities are hiring for After Sales jobs? Cities with the most After Sales job openings:
What are the most commonly searched types of After Sales jobs? The most popular types of After Sales jobs are:
What states have the most After Sales jobs? States with the most job openings for After Sales jobs include:
What job categories do people searching After Sales jobs look for? The top searched job categories for After Sales jobs are:
After Sales jobs near you
Infographic showing various After Sales job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.
After Sales Support Manager

After Sales Support Manager

International Drilling Equipment

Nazareth, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Description:


International Drilling Equipment is seeking an After Sales Support Manager to join our team.


The After Sales Support Manager plays a crucial role Overseeing all daily duties of the mechanics, shop helpers, and the parts department representative, ensuring efficient scheduling, workload balance, and accountability across all areas.

IDE provides high-quality foundation equipment and drill rigs, backed up by client education and ongoing equipment servicing. We are a growing, family-owned business that prides itself on attracting and retaining the best people in the foundation drilling industry. Whether your specialty is equipment sales, equipment service and maintenance, management, or administration, we want to help you achieve success with IDE. Our people and our company are as dependable as our foundation drilling equipment. At IDE, we drill deeper and work harder.

Our Mission: We consistently deliver the best products and find smart solutions for every customer, working to support a smarter, safer, and more efficient industry as a whole.


Our values: We set the PACE. Performance ~ Adaptability ~Customer Centric ~ Expertise


Operational Leadership & Planning

  • Oversee all daily duties of the mechanics, shop helpers, and the parts department representative, ensuring efficient scheduling, workload balance, and accountability across all areas.
  • Coordinate field service requests for the Northeast territory ensuring mechanics have the information, equipment, and parts needed for on-time completion.
  • Monitor and report KPIs for repair turnaround time, equipment readiness, parts operations, labor utilization, safety, and cost efficiency.

Staff Management & Development

  • Lead, mentor, and evaluate employees, fostering a culture of safety, accountability, and continuous improvement.
  • Identify training needs and coordinate technical and safety training for mechanics and support staff.
  • Manage staffing levels to balance labor efficiency with workload demands.

Cross-Department Collaboration

  • Collaborate with the IDE Sales team to prioritize repairs for company owned and customer-owned equipment.
  • Coordinate with IDE NC Parts Department to ensure parts availability for shop and field repairs, minimizing downtime.

Process Improvement & Compliance

  • Standardize shop workflows and implement best practices for scheduling, documentation, and quality control.
  • Monitor and enforce safety protocols, PPE usage, and OSHA compliance in shop, yard, and warehouse areas.
  • Lead initiatives to improve operational efficiency, reduce costs, and enhance customer satisfaction.

Required Skills & Qualifications

  • Proven leadership in after sales service management, preferably in heavy equipment, construction, or related industries.
  • Strong analytical skills to interpret operational and financial data for decision-making.
  • Excellent communication skills with the ability to collaborate across departments and present information to leadership.
  • Proficiency in ERP systems, Microsoft Office Suite, and scheduling tools.
  • Ability to work in a fast-paced environment supporting multiple locations and priorities.

Education & Experience

  • Bachelor’s degree in Business Management, or related field required; equivalent experience in service management may be considered in place of a degree.
  • Minimum 5 years of progressive experience in service management, with at least 2 years in a supervisory role.
  • Experience managing shop operations, field service coordination, or similar environments preferred.

Performance Metrics

  • Equipment Readiness Rate – Percentage of equipment ready for lease/sale on schedule.
  • Repair Turnaround Time – Average time from job start to completion for shop and field repairs.
  • Labor Utilization – Ratio of productive labor hours vs. available hours.
  • Safety Compliance – Number of incidents, adherence to PPE and OSHA regulations.

Work Hours and Environment:

  • Working hours are M-F 9am to 5:30pm
  • Work Environment is an office that is air-conditioned/heated according to the season
  • This position reports to the Nazareth, PA, location


Benefits:

IDE offers a competitive benefits package for full-time employees. You will be eligible to enroll after 90 days of employment. This package includes health/vision/dental insurance, 401K with matching, and paid company holidays and paid PTO/sick time. More information about our benefits will be provided in the offer letter.


IDE does not ask for processing fees or payments of any kind. Additionally, we will not ask for personal information (e.g., SSN or bank information) before the hiring is confirmed and an offer letter is signed.


Learn more about us at: http://www.idedrills.com


Requirements: