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After Sales Support Jobs (NOW HIRING)

YANMAR America

After Sales Support Specialist

Adairsville, GA · On-site

$19 - $25.75/hr

After-Sales Support Specialist Adairsville, GA | Full-Time Yanmar is looking for a technically skilled and customer-focused After-Sales Support Specialist to support our Industrial Engine customers ...

MiCROTEC INC

After Sales Specialist

Corvallis, OR · Hybrid

$60K - $78K/yr

Job Summary The After Sales Specialist is responsible for supporting existing customers through hardware and software upgrades that enhance their installed Microtec systems. This role works closely ...

New

MiCROTEC Inc

After Sales Specialist

Corvallis, OR · On-site

$60K - $78K/yr

Job Summary The After Sales Specialist is responsible for supporting existing customers through hardware and software upgrades that enhance their installed Microtec systems. This role works closely ...

New

Rollsroyce

Senior Sales Manager - After Sales

Novi, MI · On-site

$131K - $213K/yr

Resolve customer and distributor issues as necessary to support on-going business as well as ... and after sales support * Monitor, implement and evaluate mtu 's procedures, policies and ...

Rolls-Royce

Senior Sales Manager - After Sales

Novi, MI · On-site

$131K - $213K/yr

Resolve customer and distributor issues as necessary to support on-going business as well as ... and after sales support * Monitor, implement and evaluate mtu 's procedures, policies and ...

RGH-Global Limited

After Sales Engineer

Los Angeles, CA

$73K - $103K/yr

Following sustained global growth, the organisation is expanding its technical support presence across the United States . Role Overview As an After-Sales Engineer, you will be responsible for ...

New

XLT Ovens

After Sales Technician

Wichita, KS · On-site

Job Type Full-time Description This is primarily an in-office technical support role, focused on helping Customers by phone and email. After Sales Technicians troubleshoot product and service issues ...

Planmeca USA Inc.

After Sales Engineer

Miami, FL

You are the After Sales Engineer (ASE) that provides a high level of technical support to Northern California in the field. Includes managing installation and support projects, training dealer ...

N-C

After Sales Service Coordinator

Virginia Beach, VA · On-site

Support the development, implementation and operation of programs to promote the sale of After Sales Service products including service contracts, routine maintenance services, preventative and ...

Planmeca USA Inc.

After Sales Engineer

Atlanta, GA

You are the After Sales Engineer (ASE) that provides a high level of technical support to Northern California in the field. Includes managing installation and support projects, training dealer ...

Wolfe Electric Inc

After Sales Technician

Wichita, KS · On-site

This is primarily an in-office technical support role, focused on helping Customers by phone and email. After Sales Technicians troubleshoot product and service issues, document solutions, and work ...

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All JobsAfter Sales Support Jobs

After Sales Support information

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How much do after sales support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for after sales support in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.88 per hour, depending on experience, location, and employer.

What are the main challenges faced in an After Sales Support role, and how can they be managed effectively?

One of the main challenges in After Sales Support is handling diverse customer inquiries and complaints efficiently while maintaining a positive customer experience. This often requires balancing multiple cases, prioritizing urgent issues, and communicating clearly with both customers and internal teams. Success in this role relies on strong problem-solving skills, adaptability, and a collaborative approach to working with technical, sales, and logistics departments. Ongoing training and clear escalation processes can help manage these challenges and support professional growth.

What is After Sales Support?

After Sales Support refers to the services and assistance provided to customers after they have purchased a product or service. This includes handling customer inquiries, troubleshooting issues, providing product maintenance, managing returns or exchanges, and ensuring overall customer satisfaction. The goal of after sales support is to build customer loyalty, encourage repeat business, and maintain a positive brand reputation by addressing customer needs promptly and effectively.

What jobs make $3,000 a month without a degree?

In after sales support roles, such as customer service representatives or technical support agents, it is possible to earn around $3,000 monthly with relevant experience and strong communication skills. Many of these positions require on-the-job training or certifications rather than a formal degree and often involve working in call centers or support departments, sometimes with flexible or remote schedules.

What is the difference between After Sales Support vs Customer Service Representative?

AspectAfter Sales SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, product training, and customer service skillsRequires communication skills, basic product knowledge, and customer service training
Work EnvironmentOften in technical or product-focused settings, supporting post-purchase issuesIn call centers, retail, or online support environments handling general inquiries
Employer & Industry UsageManufacturers, tech companies, appliance providersRetail stores, service providers, telecom companies

While both roles involve assisting customers, After Sales Support focuses on technical and product-specific issues after purchase, often requiring specialized knowledge. Customer Service Representatives handle a broader range of general inquiries and support, typically in more customer-facing or call center environments. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an After Sales Support professional, and why are they important?

To thrive as an After Sales Support professional, you need strong problem-solving abilities, product knowledge, and experience in customer service, typically supported by a relevant diploma or degree. Familiarity with CRM systems, ticketing platforms, and basic office software is essential for managing customer interactions and follow-ups. Outstanding communication, patience, and conflict resolution skills set top performers apart in this role. These competencies are crucial for ensuring customer satisfaction, retention, and the effective resolution of post-sale issues.
More about After Sales Support jobs
What states have the most After Sales Support jobs? States with the most job openings for After Sales Support jobs include:
What job categories do people searching After Sales Support jobs look for? The top searched job categories for After Sales Support jobs are:
After Sales Support jobs near you
Infographic showing various After Sales Support job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.
After Sales Support Specialist

After Sales Support Specialist

YANMAR America

Adairsville, GA • On-site

$19 - $25.75/hr

Full-time

Posted 8 days ago

Job description

After-Sales Support Specialist

Adairsville, GA | Full-Time

Yanmar is looking for a technically skilled and customer-focused After-Sales Support Specialist to support our Industrial Engine customers and distributors. In this role, you’ll serve as the primary after-sales contact for key OEM and distributor partners, helping troubleshoot technical issues, evaluate warranty claims, and ensure customers receive exceptional support.

If you enjoy solving complex technical problems, working directly with customers, and collaborating with engineering and global teams, this could be a great fit.

What You'll Do

  • Serve as the primary after-sales technical contact for strategic OEM and distributor customers

  • Review and process warranty claims while ensuring compliance with company policies

  • Troubleshoot engine issues and support customers with diagnostics and repair guidance

  • Identify trends in warranty claims and product performance and share insights with internal teams

  • Provide technical training and guidance to customers on warranty processes and service procedures

  • Visit customer sites when needed to assist with troubleshooting, repairs, audits, or investigations

  • Partner with Sales, Engineering, and global teams in Japan to resolve technical issues and support continuous improvement

  • Support ECU/ECM programming and other diagnostic functions when required

  • Lead regular check-ins with customers to review issues, solutions, and action plans

What We're Looking For

  • Hands-on experience diagnosing and repairing diesel engines or heavy equipment

  • Strong troubleshooting and problem-solving skills

  • Ability to communicate technical information clearly with customers and internal teams

  • Comfortable working with diagnostic tools and service equipment

  • Ability to manage multiple issues and maintain strong customer relationships

  • Willingness to travel occasionally to support customers (about 10% travel)

Technical Experience

Experience working with equipment such as:

  • Industrial diesel engines

  • Agricultural or construction equipment

  • Marine engines

  • Heavy-duty or automotive systems

Familiarity with diagnostic tools, CAN bus systems, or electronic engine controls is highly valued.

Qualifications

  • Bachelor’s degree preferred, or equivalent combination of education and experience

  • Minimum 3 years of hands-on technical or diagnostic experience in a service, dealer, or manufacturing environment

  • Experience with Microsoft Office tools; CRM experience such as Salesforce is a plus

  • Bilingual English/Japanese is a plus but not required

Why Join Yanmar

At Yanmar, you’ll work alongside a global team dedicated to innovation, reliability, and customer success. This role offers the opportunity to work directly with customers, solve real-world technical challenges, and contribute to the ongoing improvement of our engine products.


This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.

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