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After Sales Support Jobs (NOW HIRING)

This role focuses on after-sales support and customer experience. You'll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after ...

Italian Customer Support | Automotive Industry

$17.50 - $22.25/hr

What you'll do: • Provide high-quality customer support to Italian-speaking customers via phone, email and chat. • Assist customers with inquiries related to products, services and after-sales ...

Oversee order accuracy, technical documentation, and after-sales support * Drive CRM case management, ERP utilization, and process improvements * Manage RMA (Return Material Authorization), warranty ...

Seek and support new business opportunities through internal networking - sales representative ... Communicate with team members and customers after work hours * Travel approximately 25% of your ...

Trade Sales Support Specialist

Urbandale, IA · On-site

$20.75 - $28.25/hr

Assists and coordinates requests for after-sales service and follow ups, expediting customer ... Supports Pella's key imperatives for customer satisfaction * Prepares reports using Pella systems ...

Trade Sales Support Specialist

Urbandale, IA · On-site

$21.25 - $28.75/hr

They will provide expert support including but not limited to, job site visits and install techniques, training, collections, and after-sale care. Develops relationships with Pella customers and ...

Trade Sales Support Specialist

Urbandale, IA · On-site

$21.25 - $28.75/hr

They will provide expert support including but not limited to, job site visits and install techniques, training, collections, and after-sale care. Develops relationships with Pella customers and ...

Job Summary We are looking for a hands-on and customer-focused After-Sales Engineer to support post-sales service operations. This role is responsible for troubleshooting technical issues, supporting ...

MN · On-site

$80 - $100/hr

In this role, you will work closely with Engineering, Sales Support, After Sales, and regional teams to ensure reliable electrical solutions that meet customer and market needs. This position ...

$80 - $100/hr

Seek and support new business opportunities through internal networking - sales representative ... Communicate with team members and customers after work hours * Travel approximately 25% of your ...

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After Sales Support information

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How much do after sales support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for after sales support in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.88 per hour, depending on experience, location, and employer.

What is after sales support?

After Sales Support refers to the services and assistance provided to customers after they have purchased a product or service. This includes handling customer inquiries, troubleshooting issues, providing product maintenance, managing returns or exchanges, and ensuring overall customer satisfaction. The goal of after sales support is to build customer loyalty, encourage repeat business, and maintain a positive brand reputation by addressing customer needs promptly and effectively.

What are the key skills and qualifications needed to thrive as an after sales support professional?

To thrive as an After Sales Support professional, you need strong problem-solving abilities, product knowledge, and experience in customer service, typically supported by a relevant diploma or degree. Familiarity with CRM systems, ticketing platforms, and basic office software is essential for managing customer interactions and follow-ups. Outstanding communication, patience, and conflict resolution skills set top performers apart in this role. These competencies are crucial for ensuring customer satisfaction, retention, and the effective resolution of post-sale issues.

What are the main challenges faced in an after sales support role, and how can they be managed effectively?

One of the main challenges in After Sales Support is handling diverse customer inquiries and complaints efficiently while maintaining a positive customer experience. This often requires balancing multiple cases, prioritizing urgent issues, and communicating clearly with both customers and internal teams. Success in this role relies on strong problem-solving skills, adaptability, and a collaborative approach to working with technical, sales, and logistics departments. Ongoing training and clear escalation processes can help manage these challenges and support professional growth.

What is the difference between After Sales Support vs Customer Service Representative?

AspectAfter Sales SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, product training, and customer service skillsRequires communication skills, basic product knowledge, and customer service training
Work EnvironmentOften in technical or product-focused settings, supporting post-purchase issuesIn call centers, retail, or online support environments handling general inquiries
Employer & Industry UsageManufacturers, tech companies, appliance providersRetail stores, service providers, telecom companies

While both roles involve assisting customers, After Sales Support focuses on technical and product-specific issues after purchase, often requiring specialized knowledge. Customer Service Representatives handle a broader range of general inquiries and support, typically in more customer-facing or call center environments. Understanding these differences helps in choosing the right career path or job search focus.

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What are popular job titles related to After Sales Support jobs?

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Infographic showing various After Sales Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.

After Sales Service Coordinator

Winnie, TX • On-site

Full-time

Posted 22 days ago


Job description

The After Sales Service Department Associate provides administrative and transactional support to the Sales team. This role focuses on expediting, documentation accuracy, and customer follow-up to ensure a high level of service after the sale is completed.

Responsibilities: 

  • Dedicated support to answer or coordinate responses for all requests from the assigned customers. 

  • Ensure high levels of customer satisfaction through excellent sales service. 

  • Become familiar and stay knowledgeable on our inventory.  

  • Comply with inventory control procedures and RMA’s.  

  • Enter Quotes and Order, and order verification. 

  • Expedite orders and incoming PO’s and Sales orders. 

  • Advise sales of any changes on incoming PO’s and Sales orders 

  • Update Sales orders with any changes to customer information 

  • Other sales/expediting duties as assigned by manager.

Required Skills & Abilities: 

  • Epicor Prophet 21 Experience Preferred 

  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). 

  • Basic understanding of sales principles and customer service practices 

  • Solid communication and interpersonal skills 

  • Ability to manage multiple priorities in a fast-paced environment. 

Education & Experience: 

  • High school diploma required; college coursework preferred. 

  • At least two years of administrative experience is preferredÂ