ZipRecruiter

Log In

1

After Sales Support Jobs (NOW HIRING)

RIDE Mobility

Aftersales Engineer

Pasadena, CA

Job Summary We are looking for a hands-on and customer-focused After-Sales Engineer to support post-sales service operations. This role is responsible for troubleshooting technical issues, supporting ...

XLT Ovens

After Sales Technician

Wichita, KS · On-site

Description This is primarily an in-office technical support role, focused on helping Customers by phone and email. After Sales Technicians troubleshoot product and service issues, document solutions ...

PSB HQ

Field Support Engineer

High Point, NC · On-site

From guiding prospects through the pre-sales process, to ensuring smooth pilot program rollouts, to delivering outstanding after-sales support, you'll play a key role in driving adoption and ...

Robert Half

Sales Support

Greenville, SC · On-site

$24.23 - $28.05/hr

... customers after the sale to address questions, confirm details, and support overall satisfaction. • Track sales-related activity and maintain organized records to support reporting and account ...

RIDE Mobility

Aftersales Engineer

Pasadena, CA · On-site

Job Summary We are looking for a hands-on and customer-focused After-Sales Engineer to support post-sales service operations. This role is responsible for troubleshooting technical issues, supporting ...

Alliance Beverage Distributing

Sales Support

Grand Rapids, MI · On-site

$16.50 - $21.75/hr

Our Sales Support personnel split their time between covering sales routes when needed, stocking ... However, after seeing his friends thrive in the beer distribution business, Tim decided to make a ...

Alliance Beverage Distributing

Sales Support

Grand Rapids, MI · On-site

$16.50 - $21.75/hr

Our Sales Support personnel split their time between covering sales routes when needed, stocking ... However, after seeing his friends thrive in the beer distribution business, Tim decided to make a ...

next page

Showing results 1-20

All JobsAfter Sales Support Jobs

After Sales Support information

See salary details

$12

$19

$27

How much do after sales support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for after sales support in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.88 per hour, depending on experience, location, and employer.

What are the main challenges faced in an After Sales Support role, and how can they be managed effectively?

One of the main challenges in After Sales Support is handling diverse customer inquiries and complaints efficiently while maintaining a positive customer experience. This often requires balancing multiple cases, prioritizing urgent issues, and communicating clearly with both customers and internal teams. Success in this role relies on strong problem-solving skills, adaptability, and a collaborative approach to working with technical, sales, and logistics departments. Ongoing training and clear escalation processes can help manage these challenges and support professional growth.

What is After Sales Support?

After Sales Support refers to the services and assistance provided to customers after they have purchased a product or service. This includes handling customer inquiries, troubleshooting issues, providing product maintenance, managing returns or exchanges, and ensuring overall customer satisfaction. The goal of after sales support is to build customer loyalty, encourage repeat business, and maintain a positive brand reputation by addressing customer needs promptly and effectively.

What jobs make $3,000 a month without a degree?

In after sales support roles, such as customer service representatives or technical support agents, it is possible to earn around $3,000 monthly with relevant experience and strong communication skills. Many of these positions require on-the-job training or certifications rather than a formal degree and often involve working in call centers or support departments, sometimes with flexible or remote schedules.

What is the difference between After Sales Support vs Customer Service Representative?

AspectAfter Sales SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, product training, and customer service skillsRequires communication skills, basic product knowledge, and customer service training
Work EnvironmentOften in technical or product-focused settings, supporting post-purchase issuesIn call centers, retail, or online support environments handling general inquiries
Employer & Industry UsageManufacturers, tech companies, appliance providersRetail stores, service providers, telecom companies

While both roles involve assisting customers, After Sales Support focuses on technical and product-specific issues after purchase, often requiring specialized knowledge. Customer Service Representatives handle a broader range of general inquiries and support, typically in more customer-facing or call center environments. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an After Sales Support professional, and why are they important?

To thrive as an After Sales Support professional, you need strong problem-solving abilities, product knowledge, and experience in customer service, typically supported by a relevant diploma or degree. Familiarity with CRM systems, ticketing platforms, and basic office software is essential for managing customer interactions and follow-ups. Outstanding communication, patience, and conflict resolution skills set top performers apart in this role. These competencies are crucial for ensuring customer satisfaction, retention, and the effective resolution of post-sale issues.
More about After Sales Support jobs
What states have the most After Sales Support jobs? States with the most job openings for After Sales Support jobs include:
What job categories do people searching After Sales Support jobs look for? The top searched job categories for After Sales Support jobs are:
After Sales Support jobs near you
Infographic showing various After Sales Support job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.

Aftersales Engineer

RIDE Mobility

Pasadena, CA

Other

Posted 11 hours ago

Job description

Job Summary

We are looking for a hands-on and customer-focused After-Sales Engineer to support post-sales service operations. This role is responsible for troubleshooting technical issues, supporting service partners, and ensuring a high level of customer satisfaction through effective service delivery.

Key Responsibilities
  • Provide technical support for products after delivery, including diagnostics, troubleshooting, and issue resolution
  • Assist in managing regional after-sales service operations and support field service activities
  • Work closely with customers and service partners to resolve product and service-related issues in a timely manner
  • Conduct on-site inspections, maintenance support, and technical training when required
  • Track, analyze, and report common technical issues, and provide feedback for product improvement
  • Support customer complaint handling and ensure proper follow-up and resolution
  • Assist in major issue escalation and participate in root cause analysis
  • Collaborate with cross-functional teams (engineering, quality, operations) to improve service processes and product performance
Qualifications
  • Associate or Bachelor's degree
  • 1-3+ years of experience in after-sales support, technical service, spare parts, or battery-related industries preferred
  • Strong troubleshooting and problem-solving skills
  • Good communication skills and customer-oriented mindset
  • Ability to travel as required
  • Self-motivated, detail-oriented, and a strong team player
Preferred Qualifications
  • Experience with EV batteries, automotive systems, or related technical products
  • Prior field service or on-site support experience
  • Bilingual in English and Mandarin Chinese preferred.
 

Apply