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Adapt Health Jobs (NOW HIRING)

Adapt Health

Customer Service Specialist

Boston, MA · Remote

$65K - $75K/yr

The Customer Service Specialist is responsible for providing exceptional support and service to customers by addressing inquiries, resolving issues, and ensuring a positive experience with the ...

Hope Community Academy

Health Teacher

Saint Paul, MN · On-site

$40K - $70K/yr

Adapt health content and instructional approaches to be affirming and relevant to Hmong, Karen, and other multilingual learners. Student and Family Engagement. Communicate proactively with parents ...

Compass Health Network

MO · On-site

$26.04 - $27.31/hr

This is a great opportunity for someone who is passionate about mental health, enjoys hands-on work ... This position is based at Adapt of Missouri, a subsidiary of Compass Health Network. * Partner with ...

AdaptHealth LLC

Respiratory Therapist

Fredericksburg, VA · On-site

$35 - $40/hr

Complete all required compliance training and adhere to Adapt Health's Compliance Program * Perform other related duties as assigned Why You're the Best Fit * Demonstrated experience providing ...

AdaptHealth, LLC

Intake Specialist

Little Rock, AR

$16 - $21.25/hr

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

AdaptHealth, LLC

Intake Specialist

Wyoming, MI · On-site

$16 - $21.50/hr

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

AdaptHealth LLC

Intake Specialist

Greeneville, TN · On-site

$15.75 - $21/hr

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

AdaptHealth LLC

Intake Specialist

North Wilkesboro, NC · On-site

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

AdaptHealth, LLC

Intake Specialist

North Wilkesboro, NC

$16.25 - $21.75/hr

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

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How much do adapt health jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for adapt health in the United States is $30.41, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $36.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Medical Equipment Specialist at Adapt Health, and why are they important?

To thrive as a Home Medical Equipment Specialist at AdaptHealth, you need knowledge of durable medical equipment (DME), understanding of insurance processes, and a high school diploma or equivalent, with additional certifications preferred. Familiarity with inventory management systems, billing software, and medical documentation tools is typically required. Strong customer service, attention to detail, and effective communication skills help in assisting patients and coordinating with healthcare providers. These skills are vital to ensure accurate equipment delivery, regulatory compliance, and a positive patient experience.

What are some common challenges faced by Adapt Health patient care coordinators, and how do they typically overcome them?

Patient care coordinators at Adapt Health often encounter challenges such as managing a high volume of patient inquiries, coordinating between healthcare providers and insurance companies, and ensuring timely delivery of medical equipment. To overcome these, coordinators rely on strong organizational skills, effective communication, and the robust support of their team. They also utilize Adapt Health’s digital systems to track orders and patient needs, which helps streamline processes and maintain high-quality service.

What is the difference between Adapt Health vs Medical Equipment Technician?

AspectAdapt HealthMedical Equipment Technician
CertificationsVaries; often requires certification in medical equipment or healthcareTypically requires certification or licensing in medical equipment repair and maintenance
Work EnvironmentHome healthcare, patient support, and equipment deliveryMedical facilities, repair shops, or patient homes for equipment servicing
Employer & Industry UsageHome healthcare providers, durable medical equipment companiesHospitals, clinics, medical equipment companies

Adapt Health and Medical Equipment Technicians both work within the healthcare industry, but Adapt Health focuses on patient support and equipment delivery, while Medical Equipment Technicians specialize in repairing and maintaining medical devices. The roles may overlap in certifications and work environments, but their primary responsibilities differ.

What is Adapt Health?

AdaptHealth is a leading provider of home medical equipment, supplies, and related services in the United States. The company helps patients manage their health at home by offering products such as respiratory equipment, mobility aids, and diabetes supplies. AdaptHealth works with healthcare providers, insurance companies, and patients to ensure the proper delivery and setup of medical equipment. Their services include patient education, equipment maintenance, and ongoing support to improve patient outcomes and quality of life.
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Adapt Health jobs near you
Infographic showing various Adapt Health job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,263 per year, or $30.4 per hour.

Customer Service Specialist

Adapt Health

Boston, MA • Remote

$65K - $75K/yr

Full-time

Re-posted 13 days ago

AdaptHealth rating

7.0

Company rating: 7.0 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

415th of 887 rated healthcare providers

Job description

The Customer Service Specialist is responsible for providing exceptional support and service to customers by addressing inquiries, resolving issues, and ensuring a positive experience with the company. This role requires strong communication skills, problem-solving abilities, and a customer-centric attitude to promote satisfaction and loyalty.

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.

Resolve customer issues efficiently, providing accurate information and appropriate solutions.

Maintain a thorough understanding of products, services, and company policies to assist customers effectively.

Document customer interactions and transactions accurately in the CRM system.

Follow up with customers to ensure their concerns are addressed and satisfaction is achieved.

Collaborate with other departments to resolve complex issues and improve service processes.

Identify opportunities to enhance the customer experience and provide feedback for continuous improvement.

Maintain a positive attitude and uphold the company’s commitment to excellent customer service.

Qualifications:

High school diploma or equivalent; additional education or certification in customer service is a plus.

Proven experience in a customer service role preferred.

Strong verbal and written communication skills.

Excellent problem-solving and multi-tasking abilities.

Ability to remain calm and professional in challenging situations.

Proficiency in CRM software and Microsoft Office Suite.

Preferred Skills:

Bilingual abilities are a plus.

Knowledge of industry-specific products or services.

Ability to work flexible hours, including evenings and weekends if required.

What AdaptHealth employees say

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Benefits

Hours and flexibility

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About AdaptHealth

Sourced by ZipRecruiter

AdaptHealth is a prominent player in the Healthcare Technology industry, based in Phoenixville, Pennsylvania, United States. The company's official website is adapthealth.com. AdaptHealth specializes in providing home healthcare equipment, medical supplies, and related services. Founded in 2012, the company has been significantly changing the landscape of the home healthcare industry by integrating technology into the delivery of healthcare resources. Known for its dynamic approach towards improving the quality of life for chronically ill patients, their mission is to provide comprehensive home healthcare solutions aimed at promoting health, wellness, and comfort.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Plymouth Meeting, PA, US

Year founded

2012

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