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Accounting Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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How much do accounting customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for accounting customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an accounting customer service representative?

An Accounting Customer Service Representative is a professional who assists clients or customers with inquiries and issues related to accounting, billing, payments, and financial records. They act as a liaison between the accounting department and customers, helping to resolve discrepancies, answer questions about invoices, process payments, and provide information about account balances. These representatives use their knowledge of accounting principles and customer service skills to ensure client satisfaction and maintain accurate financial records. Their role is essential in maintaining trust and transparency between a company and its customers.

What are the key skills and qualifications needed to thrive as an accounting customer service representative?

To thrive as an Accounting Customer Service Representative, you need a solid understanding of basic accounting principles, strong numerical skills, and typically a background in finance or business administration. Familiarity with accounting software (like QuickBooks or SAP), CRM systems, and proficiency in Microsoft Excel are commonly required technical tools. Outstanding communication, problem-solving abilities, and attention to detail help you effectively address client inquiries and resolve billing issues. These skills ensure accurate financial transactions and foster positive client relationships, which are critical for customer satisfaction and organizational success.

What are some common challenges faced by accounting customer service representatives, and how can they be effectively managed?

Accounting Customer Service Representatives often encounter challenges such as handling complex billing inquiries, addressing discrepancies in financial records, and managing high volumes of customer requests during peak periods. To effectively manage these challenges, it is important to stay organized, maintain clear communication with both customers and internal teams, and utilize accounting software efficiently. Proactively seeking clarification from accounting or finance colleagues and participating in ongoing training can also help representatives stay updated on best practices and policy changes.

What are the 5 basic accounting skills?

An Accounting Customer Service Representative should have fundamental accounting skills such as understanding financial statements, proficiency with accounting software, knowledge of bookkeeping and data entry, strong attention to detail, and basic math skills. These skills enable accurate record-keeping, effective communication with clients, and support for financial processes. Familiarity with Excel and certifications like QuickBooks can also be beneficial.
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Accounting Customer Service Representative jobs near you
Infographic showing various Accounting Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Engage Technologies Corporation

Brooklyn Park, MN • On-site

$21 - $24/hr

Full-time

Posted 13 days ago

Job description

Customer Service Representative
JOB OVERVIEW:
This position will provide excellent customer service and support to our customers, sales representatives, and distributors for our products.
KEY RESPONSIBILITIES:
  • Processing of daily orders accurately with great attention to detail.
  • Processing of return authorizations (RMAs) and credit memos.
  • Answer incoming customer phone calls for the team and provide backup coverage for the Front Desk.
  • Research any customer discrepancies (order amount, shipping issues etc.) and provides a resolution and response in a timely and accurate manner.
  • Work closely with accounting for new account set up and collections.
  • Match daily paperwork related to orders and invoicing. Pull copies as requested.
  • Cross-train and provide coverage for other Customer Service Representatives.
  • Other duties as assigned.

QUALIFICATIONS/MINIMUM REQUIREMENTS:
  • High school diploma or G.E.D, college degree preferred.
  • 2-3 years' previous experience working in customer service is highly recommended.
  • Excellent written and verbal communication skills in a fast-paced environment.
  • Ability to assess and solve technical problems.
  • Organized with a strong attention to detail.
  • Strong knowledge of logistics and shipping processes to assist customers with shipping products globally.
  • Ability to work independently or as a team.
  • Able to deliver excellent customer service, externally and internally.
  • Proficient with Microsoft Office products.
  • Ability to operate general office equipment such as telephone, copier, computer, etc.
  • Ability to take direction from multiple co-workers and managers.
  • Hours are 8:30am to 5:00pm on location in Brooklyn Park.

WORKING CONDITIONS:
Physical Demands
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
  • Use of skills requiring motor coordination with finger dexterity (e.g. keyboarding, machine operation, etc.) during most of a normal workday.
  • Required to exert physical effort in handling objects less than 30 pounds.
  • This position also demands specific visual abilities, including close-up vision and the capacity to adjust focus.
  • Regular verbal communication and hearing are also necessary

Pay Range: $21 - $24 per hour

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