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Customer Service Representative

Fort Lauderdale, FL · On-site

$55K - $65K/yr

Customer service representative to work in a dynamic role across multiple functions to ensure a ... accounting, and other departments as needed * Serves as primary point of contact for customers ...

Robert Half

Customer Service Representative

Danvers, MA · On-site

$55K - $65K/yr

Our client is looking for a Customer Service Rep with at least 1-2 years of experience, top notch ... At least 2 years of experience in a customer service, accounting support, or order management ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Kairos Management

Customer Service Representative

Dallas, TX · On-site

$15.50 - $21/hr

... Accounting. Kairos is a Human Resource Management firm based in Dallas, TX. Now more than ever, it ... Customer Service Representative /Responsibilities: * Contribute to a positive work environment

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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How much do accounting customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for accounting customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an accounting customer service representative?

An Accounting Customer Service Representative is a professional who assists clients or customers with inquiries and issues related to accounting, billing, payments, and financial records. They act as a liaison between the accounting department and customers, helping to resolve discrepancies, answer questions about invoices, process payments, and provide information about account balances. These representatives use their knowledge of accounting principles and customer service skills to ensure client satisfaction and maintain accurate financial records. Their role is essential in maintaining trust and transparency between a company and its customers.

What are the key skills and qualifications needed to thrive as an accounting customer service representative?

To thrive as an Accounting Customer Service Representative, you need a solid understanding of basic accounting principles, strong numerical skills, and typically a background in finance or business administration. Familiarity with accounting software (like QuickBooks or SAP), CRM systems, and proficiency in Microsoft Excel are commonly required technical tools. Outstanding communication, problem-solving abilities, and attention to detail help you effectively address client inquiries and resolve billing issues. These skills ensure accurate financial transactions and foster positive client relationships, which are critical for customer satisfaction and organizational success.

What are some common challenges faced by accounting customer service representatives, and how can they be effectively managed?

Accounting Customer Service Representatives often encounter challenges such as handling complex billing inquiries, addressing discrepancies in financial records, and managing high volumes of customer requests during peak periods. To effectively manage these challenges, it is important to stay organized, maintain clear communication with both customers and internal teams, and utilize accounting software efficiently. Proactively seeking clarification from accounting or finance colleagues and participating in ongoing training can also help representatives stay updated on best practices and policy changes.

What are the 5 basic accounting skills?

An Accounting Customer Service Representative should have fundamental accounting skills such as understanding financial statements, proficiency with accounting software, knowledge of bookkeeping and data entry, strong attention to detail, and basic math skills. These skills enable accurate record-keeping, effective communication with clients, and support for financial processes. Familiarity with Excel and certifications like QuickBooks can also be beneficial.
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The top searched job categories for Accounting Customer Service Representative jobs are:

Accounting Customer Service Representative jobs near you
Infographic showing various Accounting Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Addison Group

Nashville, TN • On-site

$19 - $21/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Key responsibilities

  • Respond to customer inquiries via phone, email, and other communication channels in a professional and timely manner.

  • Process customer orders, review purchase information for accuracy, and enter order details into company systems.

  • Coordinate with internal departments to resolve customer requests and order issues.

Job description

Job Title: Customer Service Representative

Industry: Distribution

Location: Nashville, TN 37209

Assignment Type: Contract-to-Hire - 6 months

Pay: $19.00 - $21.00 / Per Hour

Work Schedule: Full-Time | Monday–Friday 7-4p or 7:30-4:30p

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is seeking a dependable and customer-focused Customer Service Representative to join their growing team. This is an excellent opportunity for someone who enjoys helping customers, working collaboratively across departments, and supporting daily business operations in a fast-paced environment.

Job Description:

The Customer Service Representative serves as the primary point of contact for customers, ensuring inquiries, orders, and service requests are handled accurately and efficiently. This role partners with multiple internal teams.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and other communication channels in a professional and timely manner.
  • Process customer orders, review purchase information for accuracy, and enter order details into company systems.
  • Coordinate with operations, sales, accounting, and other internal departments to resolve customer requests and order issues.
  • Prepare shipping documentation, maintain order records, and assist with backorder management when needed.
  • Update customer accounts and CRM records while maintaining organized electronic documentation.
  • Assist with administrative tasks including reports, spreadsheets, correspondence, and general office support.
  • Work alongside the accounting team to address billing questions, payment inquiries, and account updates.
  • Build strong customer relationships through proactive communication and ongoing account support.

Qualifications:

  • Minimum of 2 years of customer service experience.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Strong data entry skills with exceptional attention to detail.
  • Excellent organizational and time management abilities.
  • Professional written and verbal communication skills.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Demonstrated commitment to providing outstanding customer service.

Additional Details:

  • Full-time opportunity in a collaborative office environment.
  • Cross-functional role with exposure to multiple business departments.
  • Training provided on internal systems and company processes.
  • Opportunity for long-term growth and career advancement.

Perks:

  • Competitive hourly pay with advancement potential.
  • Stable Monday–Friday schedule.
  • Supportive, team-oriented workplace.
  • Opportunity to develop a broad range of customer service and operational skills.
  • Comprehensive benefits package upon eligibility.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.