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Accounting Customer Service Representative Jobs (NOW HIRING)

1-800-PLUMBER

Customer Service Representative

Centreville, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative (CSR) / Dispatcher - Plumbing & HVAC Company: 1-800-Plumber +Air of ... Perform basic accounting and bookkeeping tasks. * Maintain customer files and office records.

Emterra Environmental USA

Customer Service Rep

Flint, MI · On-site

$15.50 - $21.25/hr

Customer Service Representative Emterra Environmental USA Corp is a leading provider of integrated ... Proficient in Microsoft Office and accounting software. Join us in our mission to turn waste into ...

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How much do accounting customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for accounting customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an accounting customer service representative?

To thrive as an Accounting Customer Service Representative, you need a solid understanding of basic accounting principles, strong numerical skills, and typically a background in finance or business administration. Familiarity with accounting software (like QuickBooks or SAP), CRM systems, and proficiency in Microsoft Excel are commonly required technical tools. Outstanding communication, problem-solving abilities, and attention to detail help you effectively address client inquiries and resolve billing issues. These skills ensure accurate financial transactions and foster positive client relationships, which are critical for customer satisfaction and organizational success.

What are some common challenges faced by accounting customer service representatives, and how can they be effectively managed?

Accounting Customer Service Representatives often encounter challenges such as handling complex billing inquiries, addressing discrepancies in financial records, and managing high volumes of customer requests during peak periods. To effectively manage these challenges, it is important to stay organized, maintain clear communication with both customers and internal teams, and utilize accounting software efficiently. Proactively seeking clarification from accounting or finance colleagues and participating in ongoing training can also help representatives stay updated on best practices and policy changes.

What is an accounting customer service representative?

An Accounting Customer Service Representative is a professional who assists clients or customers with inquiries and issues related to accounting, billing, payments, and financial records. They act as a liaison between the accounting department and customers, helping to resolve discrepancies, answer questions about invoices, process payments, and provide information about account balances. These representatives use their knowledge of accounting principles and customer service skills to ensure client satisfaction and maintain accurate financial records. Their role is essential in maintaining trust and transparency between a company and its customers.
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What job categories do people searching Accounting Customer Service Representative jobs look for? The top searched job categories for Accounting Customer Service Representative jobs are:
Accounting Customer Service Representative jobs near you
Infographic showing various Accounting Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Pyramid Consulting

Coeur D Alene, ID • On-site

$15.75 - $21.25/hr

Other

Re-posted yesterday

Job description

Customer Service Representative (CSR) Experience in the Banking Industry

Immediate need for a Customer Service Representative (CSR) experience in the Banking Industry. This is a 6+ Months Contract position for the location Alene, ID. Please review the job description below:

POSITION DESCRIPTION: Provide cardholder support and customer service for pre-paid card products. Working in a high volume inbound telephone call center, you will respond to cardholder requests for account service and support. You will provide outstanding service to cardholders over the phone by accessing cardholder accounts, implementing requested changes to existing accounts and performing account maintenance activities, interpreting and communicating account activity and transactions, trouble shooting and problem solving, and other similar duties as assigned.

RESPONSIBILITIES:

  • Customer Service agents help customers via telephone to provide information about accounts and services.
  • Accurately and concisely document customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Resolve customers' service issues by performing activities such as registering and activating cards, linking accounts, transferring funds, etc.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries regarding accounts.
  • Help solve customer issues by properly escalating to designated departments for further investigation.
  • De-escalate cardholders and issues through solid troubleshooting, problem solving, customer service skills and follow-up. Follow proper escalation processes.
  • Follow established call center processes utilizing knowledge base tool.
  • Obtain and examine all relevant information to resolve customer service questions and to determine possible causes.
  • Educate cardholders on usage; promote new or additional products and services.

Required Skills: Understanding written sentences and paragraphs in work related documents. Speaking to others to and conveying information efficiently and effectively. Active listening skills by providing full attention to what customers are saying. Ability to understand the points being made, asking questions as appropriate and interpreting information. Analyzing information and evaluating results to choose the best solution and solve problems. Basic math skills including additions and subtraction; understanding of accounting principles of credits and debits; the ability to clearly communicate quantities and balances. Ability to consistently provide friendly, helpful and enthusiastic service.

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