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Accounting Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

Wichita, KS

$12 - $16.25/hr

The purpose of the Customer Service Representative role is to ensure smooth, effective ... Collaborate with production, sales, accounting, and other CSRs, and vendors to ensure smooth order ...

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Accounting Customer Service Representative information

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How much do accounting customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for accounting customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Accounting Customer Service Representative, and why are they important?

To thrive as an Accounting Customer Service Representative, you need a solid understanding of basic accounting principles, strong numerical skills, and typically a background in finance or business administration. Familiarity with accounting software (like QuickBooks or SAP), CRM systems, and proficiency in Microsoft Excel are commonly required technical tools. Outstanding communication, problem-solving abilities, and attention to detail help you effectively address client inquiries and resolve billing issues. These skills ensure accurate financial transactions and foster positive client relationships, which are critical for customer satisfaction and organizational success.

What are some common challenges faced by Accounting Customer Service Representatives, and how can they be effectively managed?

Accounting Customer Service Representatives often encounter challenges such as handling complex billing inquiries, addressing discrepancies in financial records, and managing high volumes of customer requests during peak periods. To effectively manage these challenges, it is important to stay organized, maintain clear communication with both customers and internal teams, and utilize accounting software efficiently. Proactively seeking clarification from accounting or finance colleagues and participating in ongoing training can also help representatives stay updated on best practices and policy changes.

What is an Accounting Customer Service Representative?

An Accounting Customer Service Representative is a professional who assists clients or customers with inquiries and issues related to accounting, billing, payments, and financial records. They act as a liaison between the accounting department and customers, helping to resolve discrepancies, answer questions about invoices, process payments, and provide information about account balances. These representatives use their knowledge of accounting principles and customer service skills to ensure client satisfaction and maintain accurate financial records. Their role is essential in maintaining trust and transparency between a company and its customers.

What jobs make $3,000 a month without a degree?

An Accounting Customer Service Representative can earn around $3,000 per month with relevant experience and strong communication skills, often without requiring a college degree. Other roles such as sales representatives, administrative assistants, or certain trade jobs like HVAC technicians may also reach this income level through certifications and on-the-job training. Income varies based on location, industry, and experience, but these positions typically focus on skills and performance rather than formal education.
More about Accounting Customer Service Representative jobs
What job categories do people searching Accounting Customer Service Representative jobs look for? The top searched job categories for Accounting Customer Service Representative jobs are:
Infographic showing various Accounting Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 71% Physical, and 29% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

St. Joseph's/Candler

Savannah, GA • On-site

$16.09/hr

Full-time

Posted 16 days ago


St. Joseph's/Candler Health System rating

6.0

Company rating: 6.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

  • Position Summary
    • The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems.

  • Education
    • None Required
  • Experience
    • 1 Year medical office or practice - Preferred
  • License & Certification
    • None Required
  • Core Job Functions
    • Maintains appropriate clinical/clerical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.
    • The CSR will follow all scripting provided for patient interactions.
    • Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.
    • Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.
    • Enters patient admitting information into computer and adds patient on clinic schedule.
    • Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.
    • Responsible for daily ledger balancing and preparation of bank deposits.
    • Performs duties which may be assigned from time to time by Managers and Administration.
    • Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.
    • Other duties as needed.

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