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Account Manager Jobs in Rome, NY (NOW HIRING)

ProAct

Account Manager

East Syracuse, NY

The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with clients will be held to ...

Rent-A-Center

Account Manager

Herkimer, NY

$18 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Mattydale, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Mattydale, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Herkimer, NY · On-site

$18 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Oneida, NY · On-site

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Oneida, NY · On-site

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Great Rentals

Account Manager

Utica, NY · On-site

$16 - $19/hr

We are seeking an Account Manager to join our team! Responsibilities: * Selling and delivering furniture, appliances, electronics, etc. to customers * Collecting on past due accounts * Answering ...

Great Rentals

Account Manager

Utica, NY · On-site

$16 - $19/hr

We are seeking an Account Manager to join our team! Responsibilities: * Selling and delivering furniture, appliances, electronics, etc. to customers * Collecting on past due accounts * Answering ...

PAR Technology

Sales Account Manager

New Hartford, NY · On-site +1

We\'re looking for an Sales Account Manager to own and expand relationships within our largest customer accounts. In this highly visible role, you\'ll lead complex enterprise renewals, uncover growth ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Rome, NY

Account Manager information

See Rome, NY salary details

$27.9K

$62.3K

$100.4K

How much do account manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for account manager in Rome, NY is $62,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $74,300.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track account activity and performance.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often essential for higher earning potential.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Do account managers earn a lot?

Account managers' salaries vary based on experience, industry, and location, but they generally earn competitive wages. In many cases, they receive bonuses or commissions tied to client retention and sales performance, which can increase total compensation. Entry-level positions typically start lower, while experienced account managers with strong skills can earn higher salaries.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty depends on factors such as workload, client expectations, and industry, but it often involves multitasking and problem-solving under pressure.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

Can account managers make a lot of money?

Account managers can earn a substantial income, especially with experience, strong client relationships, and performance-based bonuses. Salaries vary by industry, location, and company size, with some earning six-figure incomes through commissions and incentives.

What qualifications do I need for account management?

Account managers typically need a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and organizational skills are essential, along with experience in sales or customer service. Familiarity with customer relationship management (CRM) software is also beneficial.
More about Account Manager jobs
What are popular job titles related to Account Manager jobs in Rome, NY? For Account Manager jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Account Manager jobs in Rome, NY look for? The top searched job categories for Account Manager jobs in Rome, NY are:
What cities near Rome, NY are hiring for Account Manager jobs? Cities near Rome, NY with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Rome, NY as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $62,315 per year, or $30 per hour.

Account Manager

ProAct

East Syracuse, NY

Full-time

Re-posted 10 days ago

Job description

Scope of Responsibilities: Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct’s book of business.  Relies on experience and judgment to plan and accomplish required tasks and goals.

Travel: Travel required; some overnight travel required.

Job Summary: As the primary point of contact for ProAct clients, the Account Manager is responsible for building relationships with new clients and coordinating internal parties and external vendors to meet and exceed client expectations. The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with clients will be held to provide clients with information on their prescription plan and deliver recommendations for cost containment and continuous improvement.

 Job Duties:

  • Establish and maintain strong client and business partner relationships
  • Champion the customer/client at all levels internally
  • Adaptable to support incoming new sales
  • Identify needs and requirements to promote Pro Act’s solutions and achieve mutual satisfaction
  • Conduct reviews with existing business on a regular basis to provide insight into their prescription benefit, trends, and costs
  • Respond to clients’ questions and ensure their problems are resolved
  • Assist in the implementation stages of new clients, including employee orientation meetings
  • Assist in the sales process to outline ProAct’s value proposition as it relates to our service offering
  • Responsible for production of employee communication materials
  • Responsible for the management of the renewal process of existing clients
  • Assist in planning and implementing client educational forums and special events
  • Attend on-site client service meetings, employee orientation meetings and health fairs
  • Oversee contract administration
  • Coordinate attendance and exhibits for trade shows, health fairs and all other special events
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned

Experience:

  • Preferred: 3-5 years’ previous experience in Account Management, Client Service, or similar customer service-related field. 

Job Skill Requirements:

  • Business to business experience required
  • Superior communication skills, both verbal and written
  • Superior organizational skills
  • Ability to multi-task and prioritize
  • Coordinate and lead others in process improvement and change
  • Flexibility and ability to work under and meet deadlines

Educational Requirements:

  • Minimum: Associates Degree in business administration, management, marketing or similar field
  • Preferred: Bachelors Degree in business administration, management, marketing or similar field
Qualifications:

Experience:

  • Preferred: 3-5 years’ previous experience in Account Management, Client Service, or similar customer service-related field. 

Job Skill Requirements:

  • Business to business experience required
  • Superior communication skills, both verbal and written
  • Superior organizational skills
  • Ability to multi-task and prioritize
  • Coordinate and lead others in process improvement and change
  • Flexibility and ability to work under and meet deadlines

Educational Requirements:

  • Minimum: Associates Degree in business administration, management, marketing or similar field
  • Preferred: Bachelors Degree in business administration, management, marketing or similar field
Education:UNAVAILABLEEmployment Type: FULL_TIME

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