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Account Manager Jobs in Leduc, AB (NOW HIRING)

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Private Client Account Manager

Edmonton, AB

The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...

HUB

Private Client Account Manager

Edmonton, AB

The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...

Carl Zeiss Canada Ltd.

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Account Manager-Interocular Surgical Implants

Edmonton, AB · On-site

CA$70K - CA$80K/yr

The Account Manager is responsible for the generation of new business sales and profits in a specific territory. Commits to an annual sales plan, writes specific objectives and forecasts orders and ...

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Account Manager information

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Leduc, AB?

The most popular types of Account jobs in Leduc, AB are:

What cities near Leduc, AB are hiring for Account Manager jobs?

Cities near Leduc, AB with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Leduc, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Account Manager - Downstream Chemicals

Baker Hughes

Leduc, AB • Hybrid

Full-time

Medical, Retirement

Posted 2 days ago

New

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

250th of 494 rated machine equipment manufacturers

Job description

Account Manager - Downstream Chemicals

Are you passionate about building strong customer relationships and driving business growth?

Do you enjoy developing account strategies, managing key customer partnerships, and delivering commercial success?

Partnering with the Best

As anAccount Manager - Downstream Chemicals, you will be responsible for managing andgrowingstrategic customer accounts while driving revenue, profitability, and long-term customer satisfaction. You will work closely with customers, sales support, technical teams, and internal stakeholders to deliver tailored solutions, strengthen business relationships, and achieve commercial objectives.

Fueling Your Passion

As anAccount Manager - Downstream Chemicals, you will leverage your sales expertise, relationship management skills, and commercial acumen to support customer success and business growth. You will play a key role in managing customer accounts, identifying opportunities, negotiating commercial agreements, and ensuring the successful execution of sales strategies within your assigned territory.

As a Sales Senior Specialist - Account Management, you will be responsible for:

  • Managing and growing assigned customer accounts while maintaining strong long-term customer relationships.

  • Acting as the primary commercialcontactfor named accounts within a designated business group or product portfolio.

  • Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L

  • Developing and executing account plans to achieve sales, revenue, and profitability targets.

  • Identifying customer needs and recommending products, services, and solutions that align with business objectives.

  • Selling products and systems that require technical knowledge while collaborating with technical sales support teams as needed.

  • Supporting the development and implementation of pricing strategies, commercial terms, and customer-specific agreements within established guidelines.

  • Negotiating pricing, contractual terms, and commercial conditions to secure profitable business outcomes.

  • Managing customer opportunities, forecasts, and sales pipelines to ensure accurate business planning and execution.

  • Coordinating with cross-functional teams, including Operations, Engineering, Customer Service, Supply Chain, and Commercial teams, to deliver customer commitments.

  • Building and maintaining relationships with key decision-makers and influencers within customer organizations.

  • Monitoring market trends, competitive activities, and customer requirements to identify new business opportunities.

  • Leading sales initiatives of moderate scope and impact while ensuring a high level of customer satisfaction and business performance.

  • Supporting continuous improvement initiatives focused on commercial excellence, customer experience, and operational effectiveness.

To be successful in this role, you will:

  • Have a Bachelor's degree from an accredited university or college; or a High School Diploma/GED with at least 4 years of experience in Sales.

  • Have a minimum of 4 years of experience in downstream chemical process treatment programs.

  • Have a strong understanding of industrial chemical treatment technology and the sales process.

  • Have strong mechanical aptitude and troubleshooting skills.

  • Have previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation.

  • Have a comprehensive understanding of customer requirements and refinery market conditions.

  • Have the ability to present complex technical content to various levels of internal and external organizations in a clear and concise manner.

  • Have proficiency in Microsoft Office programs, including Excel, PowerPoint, Word, and Outlook.

  • Have the ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be conducted to determine eligibility).

Work in a Way That Works for You

This role may require flexibility to support customer meetings, business reviews, sales activities, travel requirements, and commercial priorities.

  • This role is a full-time, hybrid position. Office space available inEdmonton, ABbut remote work is acceptable.

  • Must live within a 100km radius of Edmonton, AB.

Working with Us

Our people are at the heart of our success. We foster a collaborative, inclusive, and performance-driven environment where innovation, customer focus, teamwork, and professional development are encouraged and rewarded.

Working for You

We offer a comprehensive compensation and benefits package designed to support your professional growth and well-being, which may include:

  • Career development and training opportunities

  • Medical and wellness benefits

  • Financial and retirement programs

  • Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

The Baker Hughes internal title for this role is: Sales Senior Specialist - Account Management

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