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Account Manager Jobs in Amherst, MA (NOW HIRING)

Yellowstone Landscape

Account Manager

Chicopee, MA · On-site

$70K - $80K/yr

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

Yellowstone Landscape

Account Manager

Chicopee, MA

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

American Iron and Metal

Account Manager

Springfield, MA · On-site

Are you ready to roll up your sleeves and make a hands-on impact in the metal recycling industry? We're on the lookout for a physically active and dynamic Account Manager to join our dedicated team!

New

Avient

Sales Account Manager

Holden, MA

The Sales Account Manager is responsible for driving profitable growth through strategic account management, new business development, and strong customer partnerships. This role manages a portfolio ...

Flowers Foods

Regional Account Manager

Templeton, MA

$105K/yr

Bringing Home the Dough The Regional Account Manager will be responsible for developing the customer strategy and growing Flowers Foods' revenue, distribution, market share, and profitability with ...

Avient

Sales Account Manager

Holden, MA

The Sales Account Manager is responsible for driving profitable growth through strategic account management, new business development, and strong customer partnerships. This role manages a portfolio ...

Nidec Motor

Key Account Manager

Amherst, MA

The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships with one or more strategically significant customers. This role is accountable for achieving ...

Yellowstone Landscape

Account Manager

Chicopee, MA · On-site

¿Te apasiona el paisajismo? ¿Disfrutas del aire libre maravillándote con la belleza de la naturaleza y el aroma a césped recién cortado? Si respondiste que sí, ¡Yellowstone Landscape podría ...

Smiths Group

Sales Account Manager

Springfield, MA · On-site

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This ...

New

Alera Group

Personal Lines Account Manager

Chicopee, MA · Hybrid

$55K - $75K/yr

OVERVIEW Alera Group is looking for a Personal Lines Property & Casualty Account Manager to join our team. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Amherst, MA

Account Manager information

See Amherst, MA salary details

$29.1K

$64.8K

$104.4K

How much do account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account manager in Amherst, MA is $64,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $77,300.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track client interactions and account performance.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager varies by experience and industry but typically ranges from $50,000 to $80,000 annually. Senior account managers or those in specialized fields can earn over $100,000 with bonuses and commissions. Skills in client relationship management and sales tools can influence earning potential.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty varies depending on the industry, client complexity, and workload, but it often involves multitasking and problem-solving under pressure.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Amherst, MA? The most popular types of Account jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Account Manager jobs? Cities near Amherst, MA with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,820 per year, or $31.2 per hour.

Account Manager

Yellowstone Landscape

Chicopee, MA • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Yellowstone Landscape rating

7.1

Company rating: 7.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

11th of 36 rated gardening and landscaping

Job description

Do you love landscaping? Spending time outside marveling at nature’s beauty surrounded by the smell of freshly cut grass? If you answered yes, then Yellowstone Landscape could be the place for you! As an Account Manager you’ll feel right at home in your “field” office, always being on the go, checking in on your crews and meeting with clients to ensure that we’re exceeding their expectations. There’s no such thing as monotony here! At Yellowstone, we’re always learning, changing and growing. Join our team as an Account Manager!

Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the United States. To learn more, please visit our website: www.yellowstonelandscape.com.

What You'll Do:

  • Hire, train and develop maintenance crews to work efficiently and safely.
  • Use the latest industry technology and applications to manage your team, schedule crews, calculate and track hours and keep to your budget.
  • Serve as the main point of contact for your clients. Meet with them proactively and regularly while serving as a consultative subject matter expert. 
  • Use your creativity to design and propose enhancements to existing landscapes.
  • Assist the sales team with winning new work to add to your book of business.
  • Coordinate with other departments including Irrigation, Fert/Spray, Safety and the Field Support Team (aka our back office) to promote a seamless workflow.

What We're Looking For:

  • Bachelor’s degree in Horticulture, Turfgrass or related major preferred. Associate degree or relevant experience will also be considered.
  • Very rarely do we hire anybody into this role that doesn’t have landscape experience. Plant knowledge is key.
  • Someone who loves a challenge - Mother Nature, budgets, short staffed on a Monday morning – you know the drill!
  • Ability to comfortably have conversations with people of all backgrounds. Interact with your crews, Board Presidents, and our senior management/CEO.
  • Knowledge of Spanish is a plus.

Why Join Yellowstone?

  • Competitive pay; paid weekly
  • Full group benefits package including health, dental, vision, 401k with a company match, paid time off and holiday pay
  • Competitive incentive opportunities may be available based on performance, role, and work location
  • Industry leading safety programs
  • Company provided work shirts and safety gear
  • Equipped with optimal and most professional equipment
  • High profile customers, worksites and landscape results
  • Opportunity to advance within one of the industry’s fastest growing companies
  • A company that values and appreciates YOU

Become part of the team dedicated to Excellence in Commercial Landscaping!



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