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Account Manager Relationship Manager Jobs in Springfield, MA

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

Waste Management

Industrial Account Manager

Windsor, CT · Hybrid

$87K - $95K/yr

Manages existing revenues and develops revenue opportunities within an established geographical ... Effectively utilizes, coordinates, and cultivates relationships with internal and external ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

Waste Management

Industrial Account Manager

Windsor, CT · On-site

$87K - $95K/yr

Manages existing revenues and develops revenue opportunities within an established geographical ... Effectively utilizes, coordinates, and cultivates relationships with internal and external ...

Nidec Motor

Key Account Manager

Amherst, MA

The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships with one or more strategically significant customers. This role is accountable for achieving ...

Waste Management

Industrial Account Manager

Windsor, CT · Hybrid

$87K - $95K/yr

Manages existing revenues and develops revenue opportunities within an established geographical ... Effectively utilizes, coordinates, and cultivates relationships with internal and external ...

ABB

Group Account Manager

Bloomfield, CT · Remote

$163K - $261K/yr

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop ... Strengthens longterm customer relationships and fosters crossteam collaboration, knowledge sharing ...

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All JobsAccount Relationship JobsAccount Manager Relationship Manager JobsAccount Manager Relationship Manager Jobs in Springfield, MA

Account Manager Relationship Manager information

See Springfield, MA salary details

$35.9K

$75.5K

$247.6K

How much do account manager relationship manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for account manager relationship manager in Springfield, MA is $75,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $77,200.00 per year, depending on experience, location, and employer.

What is an account manager relationship manager?

Account Manager Relationship Managers are professionals responsible for maintaining and growing relationships with a company's clients or customers. They act as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying new business opportunities. Their role often involves collaborating with sales, marketing, and service teams to deliver tailored solutions and support to clients, helping to build long-term partnerships. Success in this position requires strong communication, problem-solving skills, and a deep understanding of both the client's needs and the company's offerings.

How does an account manager relationship manager typically collaborate with other departments to ensure client satisfaction?

Account Manager Relationship Managers play a central role in coordinating with various internal teams such as sales, customer support, product development, and finance to address client needs and deliver solutions. They often act as the main point of contact for clients, relaying feedback and requirements to the appropriate departments. Effective collaboration ensures issues are resolved promptly, projects stay on track, and opportunities for upselling or cross-selling are identified. This cross-functional teamwork is essential for maintaining strong client relationships and achieving business objectives.

What are the key skills and qualifications needed to thrive as an account manager relationship manager, and why are they important?

To thrive as an Account Manager Relationship Manager, you need strong client relationship management, sales acumen, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM software (like Salesforce), data analysis tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and negotiation skills help you build trust and address client needs proactively. These competencies ensure client satisfaction, drive business growth, and foster long-term partnerships.

What is the difference between Account Manager Relationship Manager vs Customer Service Representative?

AspectAccount Manager Relationship ManagerCustomer Service Representative
CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; certifications like CRM or sales training are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentClient-facing roles in corporate settings, managing key accounts and building long-term relationshipsCustomer support centers, retail, or call centers assisting customers with inquiries and issues
Employer & Industry UsageUsed across industries like finance, tech, and manufacturing to maintain client relationshipsCommon in retail, telecom, and service industries for customer support

While both roles involve customer interaction, Account Manager Relationship Managers focus on maintaining and growing client accounts through strategic relationship management, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, with a focus on issue resolution. The roles differ in scope, responsibilities, and work environment, but both are essential for customer engagement and retention.

What are popular job titles related to Account Manager Relationship Manager jobs in Springfield, MA?

For Account Manager Relationship Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Account Manager Relationship Manager jobs in Springfield, MA look for?

The top searched job categories for Account Manager Relationship Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Account Manager Relationship Manager jobs?

Cities near Springfield, MA with the most Account Manager Relationship Manager job openings:

Account Manager Relationship Manager jobs near you

Relationship Manager - West Hartford, CT

Fidelity Investments

Hartford, CT • On-site

Full-time

Re-posted 17 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

16th of 150 rated financial services

Job description


As a Relationship Manager, you will be facilitating relationships with Fidelity's most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day.
The Expertise We're Looking For
  • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
  • 1-3 years in financial services with an emphasis in providing an excellent customer experience
  • Planning experience and knowledge of financial markets and products
  • Strong social skills and the ability to deliver highly personalized service to each client
  • Ability to find success in a dynamic, deadline driven, and detailed compliance environment
  • Ability to think creatively and be comfortable making decisions with the support of your team
  • Degree and/or other professional certifications are helpful; if you don't already have a CFP or degree, our Tuition Reimbursement program can help you obtain one

The Purpose of Your Role
The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client's needs top of mind.
The Skills You Bring
  • You are able to facilitate setting targeted appointments that improve engagement with clients
  • You are client oriented and bring great perspective on financial planning
  • You have a vested interest in being an advocate for your clients
  • You are professional with a polished communication style compatible with high net worth clientele
  • Being coachable, collaborative, and curious are your "go to" attributes

Note: Fidelity will not provide immigration sponsorship for this position.
Our Investments in You
Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!
The Value You Deliver
  • You are key to the Fidelity relationship strategy
  • Deepening client relationships through long term mentorship
  • Collaborating with the Relationship Manager team company wide
  • Being responsible for the client contact strategy
  • Building long-lasting meaningful relationships with clients

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 66 - FINRA
Category:
Relationship Management
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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