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Account Manager Relationship Manager Jobs in Springfield, MA

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

ABB

Group Account Manager

Bloomfield, CT · Remote

$163K - $261K/yr

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop ... Strengthens longterm customer relationships and fosters crossteam collaboration, knowledge sharing ...

Nidec Motor

Key Account Manager

Amherst, MA · On-site

The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships with one or more strategically significant customers. This role is accountable for achieving ...

Pfizer

Retail Pharmacy Account Manager

Hartford, CT · On-site

Initiate and cultivate relationships with key retail pharmacy field leaders (decision makers and ... Develop a tailored account management approach to each account based on their needs and adapt in ...

John Crane

Sales Account Manager

Springfield, MA

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This ...

Smiths Group

Sales Account Manager

Springfield, MA · On-site

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This ...

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All JobsAccount Relationship JobsAccount Manager Relationship Manager JobsAccount Manager Relationship Manager Jobs in Springfield, MA

Account Manager Relationship Manager information

See Springfield, MA salary details

$35.9K

$75.5K

$247.6K

How much do account manager relationship manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for account manager relationship manager in Springfield, MA is $75,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $77,200.00 per year, depending on experience, location, and employer.

What is an account manager relationship manager?

Account Manager Relationship Managers are professionals responsible for maintaining and growing relationships with a company's clients or customers. They act as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying new business opportunities. Their role often involves collaborating with sales, marketing, and service teams to deliver tailored solutions and support to clients, helping to build long-term partnerships. Success in this position requires strong communication, problem-solving skills, and a deep understanding of both the client's needs and the company's offerings.

How does an account manager relationship manager typically collaborate with other departments to ensure client satisfaction?

Account Manager Relationship Managers play a central role in coordinating with various internal teams such as sales, customer support, product development, and finance to address client needs and deliver solutions. They often act as the main point of contact for clients, relaying feedback and requirements to the appropriate departments. Effective collaboration ensures issues are resolved promptly, projects stay on track, and opportunities for upselling or cross-selling are identified. This cross-functional teamwork is essential for maintaining strong client relationships and achieving business objectives.

What are the key skills and qualifications needed to thrive as an account manager relationship manager, and why are they important?

To thrive as an Account Manager Relationship Manager, you need strong client relationship management, sales acumen, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM software (like Salesforce), data analysis tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and negotiation skills help you build trust and address client needs proactively. These competencies ensure client satisfaction, drive business growth, and foster long-term partnerships.

What is the difference between Account Manager Relationship Manager vs Customer Service Representative?

AspectAccount Manager Relationship ManagerCustomer Service Representative
CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; certifications like CRM or sales training are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentClient-facing roles in corporate settings, managing key accounts and building long-term relationshipsCustomer support centers, retail, or call centers assisting customers with inquiries and issues
Employer & Industry UsageUsed across industries like finance, tech, and manufacturing to maintain client relationshipsCommon in retail, telecom, and service industries for customer support

While both roles involve customer interaction, Account Manager Relationship Managers focus on maintaining and growing client accounts through strategic relationship management, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, with a focus on issue resolution. The roles differ in scope, responsibilities, and work environment, but both are essential for customer engagement and retention.

What are popular job titles related to Account Manager Relationship Manager jobs in Springfield, MA?

For Account Manager Relationship Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Account Manager Relationship Manager jobs in Springfield, MA look for?

The top searched job categories for Account Manager Relationship Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Account Manager Relationship Manager jobs?

Cities near Springfield, MA with the most Account Manager Relationship Manager job openings:

Account Manager Relationship Manager jobs near you

Future Territory Account Manager

Hartford, CT • On-site

EquipmentShare
Construction • 1 - 5K employees
Learn more about EquipmentShareexternal

$150K - $600K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

EquipmentShare rating

7.9

Company rating: 7.9 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

75th of 178 rated vehicle equipment hire

Job description

Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager
At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
This is a general pre-placement application that encompasses various roles within our organization. If your qualifications match our needs, we will contact you to discuss the opportunities that align with your skills and experience. If selected for an interview, a team member will contact you directly to discuss the most relevant role, compensation, and answer any questions you may have.
We're looking for Future Territory Account Managers to join our team at our rental facility in Hartford, CT, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Core Solutions branches offer construction equipment rentals including aerial equipment, earth moving equipment, material handling equipment and more.
Pay: $150,000 - $600,000 Total Compensation ($30,000 base salary + Uncapped commission with no market restrictions)
Primary Responsibilities
  • Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.
  • Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.
  • New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!
  • Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions.
  • Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.
  • Develop new sales strategies and techniques to increase our market share and improve our customer experience.
  • Manages and supports job site activities and projects with remote and on site involvement.
  • Assists with Equipment rental, sales, and service when needed by customers on-site.
Why EquipmentShare?
Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.
We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
  • Competitive compensation: Base salary plus uncapped commission
  • Commission guarantee period while building book of business
  • Company provided truck or Vehicle allowance ($800/mo)
  • Company provided cell phone or phone stipend
  • Relocation assistance (discretionary)
  • Full medical, dental, and vision coverage for full-time employees
  • 401(k) and company match
  • Generous PTO + paid holidays
  • Gym membership stipend + wellness programs (earn PTO and prizes!)
  • Company events, food truck nights, and monthly team dinners
  • 16 hours of paid volunteer time per year - give back to the community you call home
  • Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment.
We're looking for people who:
  • See challenges as opportunities
  • Embrace change and continuous improvement
  • Bring energy, effort, and optimism every day
Skills & Qualifications
  • First and foremost, we're looking for someone who's tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record
  • Must be able to lift, carry, and place objects weighing up to 50 pounds without assistance.
  • Heavy Construction Equipment or Industry knowledge (rental or construction) with experience in B2B is sales preferred, but not required (if you're a born salesperson, we'll train you on what you need to know and how to win more business)
  • You have strong interpersonal and problem-solving skills
  • You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
  • You're competitive, self-motivated and results driven, but thrive in a team-oriented environment
  • Ability to manage strategic and national accounts
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

What EquipmentShare employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About EquipmentShare

Sourced by ZipRecruiter

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor . We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare's product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications. EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. Our branch locations are equipped with a broad range of construction equipment, ranging from 150-foot telescopic booms to 120,000-lb. track excavators. EquipmentShare's rapid growth goes beyond meeting a demand for equipment rentals in booming new markets. Instead, our mission begins with our rental product, and it's a testimony to our ability to improve industry standards and better serve the customer. Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we've built into our rental fleet. And it's just the beginning of our journey to establishing a global presence.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Columbia, MO, US

Year founded

2014

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