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Account Manager Biotech Jobs in Ohio (NOW HIRING)

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Account Manager Biotech information

What does an account manager in biotech do?

An Account Manager in Biotech is responsible for managing relationships with clients, such as pharmaceutical companies, research institutions, or healthcare providers. They act as the main point of contact, ensuring clients’ needs are met and products or services are delivered effectively. Their duties often include developing sales strategies, overseeing project delivery, and identifying new business opportunities. Account Managers in this field must possess strong scientific knowledge and communication skills to bridge the gap between technical teams and clients.

How does an account manager in biotech typically collaborate with scientific and commercial teams to meet client needs?

As an Account Manager in the biotech sector, you’ll work closely with both scientific and commercial teams to ensure client expectations are exceeded. This often involves translating complex technical requirements from clients into actionable objectives for research, product development, and marketing colleagues. Regular cross-functional meetings, project updates, and joint problem-solving sessions are common, ensuring that projects stay on track and solutions are aligned with client goals. Effective communication skills and the ability to bridge the gap between science and business are essential in this collaborative environment.

What are the key skills and qualifications needed to thrive as an account manager in biotech, and why are they important?

To thrive as an Account Manager in Biotech, you need a strong background in life sciences or a related field, coupled with experience in sales or account management. Familiarity with CRM systems, data analysis tools, and relevant industry regulations is typically required, and certifications in sales or biotechnology can be advantageous. Excellent communication, relationship-building, and problem-solving skills help you effectively manage client accounts and collaborate with cross-functional teams. These skills ensure the ability to drive business growth, maintain client satisfaction, and stay competitive in a complex, evolving industry.

What is the difference between Account Manager Biotech vs Sales Representative Biotech?

AspectAccount Manager BiotechSales Representative Biotech
Primary RoleManage existing client accounts, ensure customer satisfaction, and grow account revenueProspect new clients, promote products, and close sales
Work EnvironmentClient meetings, account planning, and relationship managementField sales, product demonstrations, and client acquisition
CredentialsBiotech knowledge, sales experience, possibly a degree in life sciencesBiotech or life sciences background, sales skills, often entry to mid-level

While both roles involve sales in the biotech industry, the Account Manager Biotech focuses on maintaining and expanding relationships with existing clients, whereas the Sales Representative Biotech primarily seeks new clients and sales opportunities. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are popular job titles related to Account Manager Biotech jobs in Ohio?

For Account Manager Biotech jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Account Manager Biotech jobs in Ohio look for?

The top searched job categories for Account Manager Biotech jobs in Ohio are:

What cities in Ohio are hiring for Account Manager Biotech jobs?

Cities in Ohio with the most Account Manager Biotech job openings:

Infographic showing various Account Manager Biotech job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% In-person, and 36% Remote job distribution.

Specialty Account Manager, Symbravo (Cleveland, OH)

Axsome Therapeutics

Cleveland, OH • On-site

$100K - $150K/yr

Full-time

Re-posted 26 days ago


Job description

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.
SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.
Job Responsibilities and Duties include, but are not limited to, the following:
  • Proficient in both virtual and live customer engagements
  • Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
  • Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
  • Develop strong customer relationships by better understanding the customer's needs
  • Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
  • Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients
  • Communicate territory activity in an accurate and timely manner as directed by management
  • Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
  • Successfully complete all training classes in a timely manner
  • Complete administrative duties in an accurate and timely fashion
  • Manage efforts within assigned promotional budget
  • Effectively collaborate across all corporate functions
  • Attend medical congresses and society meetings as needed
  • Ensure timely access for patients through patient services and savings programs
  • Overnight travel as indicated by the needs of the business
  • Additional responsibilities as assigned

Qualifications / Requirements
  • Bachelor's degree from an accredited college or university
  • Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
  • 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
  • Migraine/CNS experience strongly preferred
  • Demonstrated experience delivering outstanding results
  • Launch experience strongly preferred
  • Must live in the territory's geography
  • Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
  • Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
  • Comfortability with uncertainty and high expectations
  • Patient support services experience a plus
  • Strong digital marketing aptitude
  • Strong interpersonal, presentation, and communication skills
  • Frequent driving, including extended periods of time behind the wheel
  • Prolonged sitting and standing as part of daily job functions
  • Ability to lift and carry up to 30lbs regularly
  • Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits
The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.