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Absence Management Jobs in Oregon (NOW HIRING)

Sun Life Financial

OR · On-site

$94K - $141K/yr

Manage a portfolio of large, complex clients, including those with advanced benefit plans, absence management programs, and technology integrations (e.g., APIs, payroll feeds) * Build strong, trusted ...

Sun Life Financial

OR · On-site

$94K - $141K/yr

Manage a portfolio of large, complex clients, including those with advanced benefit plans, absence management programs, and technology integrations (e.g., APIs, payroll feeds) * Build strong, trusted ...

Ptg

OR · On-site

Experience withWorkday modulessuch as HCM, Time Tracking, and Absence Management is highly preferred * Excellent problem-solving and analytical skills with strong attention to detail * Ability to ...

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Showing results 1-20

All JobsAbsence Management JobsAbsence Management Jobs in Oregon

Absence Management information

See Oregon salary details

$30.7K

$51.2K

$73.5K

How much do absence management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for absence management in Oregon is $51,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $51,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an Absence Management professional?

As an Absence Management professional, your daily responsibilities usually include reviewing and processing employee leave requests, maintaining accurate leave records, and ensuring all absences comply with legal and company policies. You may partner closely with HR teams, managers, and third-party vendors to coordinate accommodations and manage return-to-work processes. The role also often involves answering employee questions about leave entitlements, providing necessary documentation, and monitoring ongoing cases. Effective communication and attention to detail are vital, as your work directly impacts both employee experience and organizational productivity.

What are the key skills and qualifications needed to thrive in the Absence Management position, and why are they important?

To thrive in Absence Management, you need a strong understanding of HR policies, leave of absence regulations, and experience with employee case management, usually supported by a degree in human resources, business administration, or a related field. Familiarity with HRIS platforms, leave tracking systems, and knowledge of FMLA, ADA, and other compliance standards are typically required. Excellent organizational skills, attention to detail, and the ability to communicate empathetically with employees and managers are crucial soft skills. These skills ensure compliance, minimize disruption to business operations, and support the well-being of employees throughout their leave processes.

What is an Absence Management job?

An Absence Management job involves overseeing and coordinating employee leave policies, including sick leave, vacation, disability, and other time-off requests. Professionals in this role ensure compliance with company policies and labor laws while supporting employees through their leave processes. They also work to minimize the impact of absences on business operations by implementing effective tracking systems and return-to-work strategies. Effective absence management helps maintain productivity, reduce costs, and promote employee well-being.

What are popular job titles related to Absence Management jobs in Oregon? For Absence Management jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Absence Management jobs in Oregon look for? The top searched job categories for Absence Management jobs in Oregon are:
What cities in Oregon are hiring for Absence Management jobs? Cities in Oregon with the most Absence Management job openings:
Absence Management jobs near you
Infographic showing various Absence Management job openings in Oregon as of June 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $51,169 per year, or $24.6 per hour.
Absence Management Specialist (Call Center)

Absence Management Specialist (Call Center)

OneSource Virtual

OR • Remote

$82K - $82K/yr

Full-time

Posted 7 days ago

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizationsmaximize their Workday investment andoperateit with confidence. Payroll, benefits, and finance solutions - all in one place.

** This is call center environment and the shift is 9am to 6pm Central


Summary

The Absence Management Specialist role serves as the primary point of contact supporting employee inquiries on Us and Canada federal, state and provincial leaves, military and company leaves. Support will be provided over the phone, email and the leave platform. Specialists will be expected to exercise independent judgement and problem-solving skills to address inquiries regarding leave plans and processes accurately and in a timely manner.

The role provides assistance throughout the US and Canadian leave life cycle, from the initial request for leave, advising employees on eligible leave types, ensuring receipt of relevant documentation, leave determination in accordance with the relevant policy, monitoring leave duration, providing timely and accurate responses, and escalating as appropriate.


Responsibilities

  • Acts as the primary point of contact for all leave of absence requests, assisting employees with leave questions, guiding them through the process, and problem-solving triage.
  • Handle the leave administration process from the initial notice of the need for leave to the return to work.
  • Complete eligibility decisions during intake, and gather pertinent data when necessary from the employee, Workday, and AbsenceTracker.
  • Review leave of absence documentation for accuracy and completeness, and process according to established procedures, including sending required notices and eligibility letters.
  • Approve or deny requests for leaves of absence based on guidelines and company policies.
  • Perform leave follow-ups as required, including recertification of health condition, intermittent and concurrent leave tracking.
  • Manage the return to work process and support coordination of the return to work with accommodations with customer HR.
  • Provide top quality customer service and guidance to the customer's employees, managers, and HR, regarding leave of absence cases.

Competencies

  • Preserves confidentiality of employee medical documentation with an understanding of HIPAA requirements.
  • Demonstrated critical thinking, strong attention to detail, and problem-solving skills.
  • Curious-minded, self-motivated, and results-oriented with the ability to be proactive and take initiative.
  • Customer-focused.
  • Effective and clear communication skills via telephone and email.

Qualifications

Required

  • 3+ years demonstrated Leave of Absence case management experience required.
  • Knowledge and experience managing US federal and state leave laws and ADA.
  • Knowledge and experience managing Canada federal and provincial leave laws.
  • Experience with customer service technologies (telephony, email, case management) required.
  • Ability to identify and resolve problems in a timely manner; appropriately gather and analyze information and apply creative talents to problem solving.
  • Able to quickly and accurately research issues and propose appropriate leave recommendations.
  • Excellent customer service and communication skills to answer questions tactfully and resolve difficult situations with customer employees.
  • Demonstrated organizational skills including ability to prioritize workload, balance conflicting priorities, and attention to detail.

Preferred

  • Prior HR service center experience preferred.
  • Experience with Workday preferred.
  • Experience with AbsenceTracker leave platform preferred.
  • Certified Leave Management Specialist (CLMS) certification a plus
  • Self-directed management of work and results
  • Flexible in a changing environment
  • Workday leave of absence experience a plus
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel)

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

Apply