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Absence Management Specialist Jobs (NOW HIRING)

Rsli

Absence Management Specialist

Charleston, WV · Remote

$24/hr

In this position, you are responsible for applying appropriate claims management by providing reliable and responsive service to claimants and clients. Description of responsibilities: * Investigates ...

Reliance Matrix

Absence Management Specialist

$24/hr

In this position, you are responsible for applying appropriate claims management by providing reliable and responsive service to claimants and clients. Description of responsibilities: * Investigates ...

Enlyte

Disability Management Specialist

Chicago, IL · On-site

Instead, the role centers on return-to-work coordination, absence management, disability management ... Management Specialist (CDMS), workers' compensation adjusting, case management, leave ...

Enlyte

Disability Management Specialist

Chicago, IL · On-site

Backgrounds such as Occupational Health with absence management responsibilities, Certified Disability Management Specialist (CDMS), workers' compensation adjusting, case management, leave ...

Enlyte

Disability Management Specialist

Chicago, IL · On-site

Backgrounds such as Occupational Health with absence management responsibilities, Certified Disability Management Specialist (CDMS), workers' compensation adjusting, case management, leave ...

CVS Health

Sr. Analyst, Leave of Absence-Training

Homer, AK · On-site

$46K - $122K/yr

The CVS Health Quality Assurance Specialist, Enterprise Absence Management will be responsible for supporting the day-to day operation of Enterprise Absence Management (myLeave) Team by ensuring the ...

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How much do absence management specialist jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for absence management specialist in the United States is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $28.85 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an absence management specialist?

Success as an Absence Management Specialist requires strong knowledge of HR policies, leave administration, and compliance with relevant labor laws, often supported by a degree in human resources or a related field. Familiarity with HRIS systems, absence management software (such as Kronos or Workday), and certifications like FMLA or ADA are valued in this role. Exceptional attention to detail, problem-solving abilities, and clear communication skills help specialists deliver effective support and guidance to both employees and management. These capabilities are crucial to ensure accurate leave tracking, legal compliance, and a positive employee experience.

What does an absence management specialist do?

An Absence Management Specialist oversees employee leave programs, ensuring compliance with company policies and legal requirements such as FMLA, ADA, and other regulations. They process and track employee absences, coordinate documentation, and communicate with employees and managers about leave options. Their role helps maintain accurate records, prevent compliance risks, and support both employees and the organization in managing time off effectively.

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Absence Management Specialist jobs near you
Infographic showing various Absence Management Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,132 per year, or $22.2 per hour.

Absence Management Specialist (Hybrid)

Boston Medical Center

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Boston Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

547th of 1,054 rated hospitals

Job description

POSITION SUMMARY:
The Absence Management Specialist is to provide excellent customer service to employees regarding all aspects of absence management. This position is a subject matter expert regarding all types of employee's leave of absence, including Short Term Disability, FMLA, MMLA, ERISA, FLSA and ADA, etc. The ideal candidate will demonstrate a high level of professionalism, possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities. This role requires two full days in-office.
Position: Absence Management Specialist
Department: Human Resources
Schedule: Full Time (Hybrid)
Onsite Requirement: 2 Days Per Week
ESSENTIAL RESPONSIBILITIES / DUTIES:
  • The Absence Management Specialist ensures and supports completion of compliance related duties in accordance with company policy, state and federal leave laws
  • Investigates claim issues providing resolution within departmental and regulatory guidelines
  • Accurately codes all system fields with correct financial, diagnosis and duration information
  • Coordinates with other departments to ensure appropriate claims transition or facilitates timely return to work
  • Document leave updates in UKG Leave Case ensuring accuracy
  • Actively contributes to, and maintains, customer service, quality and performance objectives
  • Proactively engages in departmental trainings to remain current with all leave management practices
  • The Absence Management Specialist will work with Case Managers to update Leave Cases and complete PFML Forms
  • Supports the approval/denial process for employee's leave cases based on relevant medical information
  • Works with the employee's leave team to ensure proper management of all administrative aspects of leave claims to include: tracking hours used/taken; return to work data; file reviews and working closely with the Managers, HR and Payroll to ensure that key dates, details and status for employee's are accurate and correct
  • Counsels and assists employees from the initial application process through return-to-work or separation procedure. Explains employees their rights and responsibilities. Provides all necessary documents. Contacts employees or healthcare provider's to gather and clarify information during the interactive dialogue or return to work process. Provides assistance with wage replacement.
  • Develops strong working relationships with various internal and external partners including the medical community, Occupational Health, EAP, payroll, legal and others to ensure accurate, efficient, and timely leave administration.
  • Actively manages all tasks in absence management system to ensure completion within appropriate timeframes. Ensure accurate status in LOA, Payroll and HRIS systems. Ensures accurate, timely and professional legal recordkeeping and documentation within the absence management system and all communication tools.
  • Responsible and accountable for maintaining and protecting Personal Health Information (PHI) of employees.
  • Provides excellent customer service. Answers questions for employees regarding absence and leave policies, programs, and transactions.
  • Works with department to investigate, mediate, and resolve complex issues or employee disputes with carriers.
  • Works with employees to ensure that return-to-work and end-of-employment processes are appropriately managed. Works with employee's manager regarding leave and return to work options, in coordination with Employee Relations and Occupational Health.
  • Assist in developing new and revised processes, procedures and template letters or forms related to leave of absence

General
  • Adheres to department and hospital standards, including the following:
  • Adapts to changes in the departmental needs including but not limited to: re-prioritizing assignments, assisting other areas during the times of high work volumes, staffing shortage, etc.
  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
  • Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.
  • Follows established hospital infection control and safety procedures.
  • Perform other duties and projects as assigned

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
  • Associate's degree in human resources or related discipline (or equivalent years of experience in the field)

EXPERIENCE:
  • 1 -2 years' experience with Absence Management

KNOWLEDGE AND SKILLS:
  • Strong understanding of benefits and payroll principles and practices, disability plan administration, paid time off, FMLA, PFML, STD, ADA, and other applicable federal and state regulations.
  • Excellent communication skills including strong oral, written and presentation skills.
  • Ability to coordinate and provide direction to vendors, insurers, and third party administrators.
  • Proven technical expertise in absence management - to include tracking FMLA, workers' compensation, short- and long-term disability.
  • Effective multitasking skills in a high volume, fast paced, team-oriented environment.
  • Strong decision-making capabilities and ability to resolve issues in a logical and timely manner.
  • Computer and HRIS skills. Proficiency in the use of Microsoft Word, Excel and Outlook.
  • Ability to work independently, use good judgement and complete assignments on time
  • Ability to handle difficult employment issues in a professional manner

Compensation Range:
$21.39- $30.05
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

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Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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