Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC001881 MCP - Columbia Pulmonary & Sleep MD Pay Rate Type Hourly Pay Grade Health-19 ...
Summary Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC001881 MCP - Columbia Pulmonary & Sleep MD Pay Rate Type Hourly Pay Grade Health-19 ...
... Referral Management Specialist obtains, and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.
... Referral Management Specialist obtains, and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.
... Referral Management Specialist obtains, and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.
... Referral Management Specialist obtains, and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals.
Summary Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC001881 MCP - Columbia Pulmonary & Sleep MD Pay Rate Type Hourly Pay Grade Health-19 Scheduled ...
Summary Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC001881 MCP - Columbia Pulmonary & Sleep MD Pay Rate Type Hourly Pay Grade Health-19 Scheduled ...
Referral Management Specialist information
See salary details
$12.02 - $13.48
1% of jobs
$13.48 - $14.95
5% of jobs
$14.95 - $16.41
16% of jobs
$16.62 is the 25th percentile. Wages below this are outliers.
$16.41 - $17.88
19% of jobs
The median wage is $18.71 / hr.
$17.88 - $19.34
15% of jobs
$19.34 - $20.80
13% of jobs
$21.81 is the 75th percentile. Wages above this are outliers.
$20.80 - $22.27
9% of jobs
$22.27 - $23.73
9% of jobs
$23.73 - $25.20
7% of jobs
$25.20 - $26.66
4% of jobs
$26.66 - $28.13
2% of jobs
$12
$20
$28
How much do referral management specialist jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for referral management specialist in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.60 per hour, depending on experience, location, and employer.
What is a referral management specialist?
Referral Management Specialists are healthcare professionals responsible for coordinating and managing patient referrals between primary care providers, specialists, and other healthcare services. They ensure that referrals are processed efficiently, patients receive timely appointments, and all necessary documentation is completed. Their role helps improve patient care continuity, reduce wait times, and enhance communication between healthcare providers. Referral Management Specialists often work in hospitals, clinics, or insurance companies, using electronic health records and referral tracking systems to monitor and streamline the referral process.
What are the key skills and qualifications needed to thrive as a referral management specialist?
To thrive as a Referral Management Specialist, you need a solid understanding of healthcare processes, insurance protocols, and patient data management, usually supported by experience in medical administration or a related field. Familiarity with electronic health records (EHR), referral tracking software, and HIPAA compliance systems is typically required. Attention to detail, organizational skills, and effective communication are crucial soft skills for coordinating referrals and interacting with patients and providers. These competencies ensure efficient referral processing, compliance with regulations, and a seamless patient experience in healthcare settings.
What are the typical challenges referral management specialists face in coordinating patient referrals, and how are these challenges addressed within the team?
Referral Management Specialists often encounter challenges such as incomplete referral information, delays in communication between providers, and navigating insurance authorizations. These issues are typically addressed through close collaboration with clinical staff, proactive follow-up with referring offices, and the use of electronic health record (EHR) systems to track referral status. Team members often hold regular meetings to discuss difficult cases and share best practices, ensuring referrals are processed efficiently and patients receive timely care.
What is the difference between Referral Management Specialist vs Medical Office Coordinator?
| Aspect | Referral Management Specialist | Medical Office Coordinator |
|---|---|---|
| Primary Role | Manages patient referrals, tracks referral status, and ensures proper documentation | Coordinates daily office operations, schedules appointments, and handles administrative tasks |
| Required Credentials | Typically healthcare-related certifications or experience, strong communication skills | Administrative or medical office experience, proficiency in scheduling and office management |
| Work Environment | Healthcare settings, clinics, hospitals | Medical offices, clinics, healthcare facilities |
| Employer & Industry Usage | Hospitals, clinics, healthcare providers | Medical practices, outpatient clinics, healthcare organizations |
The Referral Management Specialist focuses on managing patient referrals and ensuring smooth communication between providers, while the Medical Office Coordinator handles overall office operations and administrative tasks. Both roles are essential in healthcare settings but serve different functions within the patient care process.
More about Referral Management Specialist jobs
What cities are hiring for Referral Management Specialist jobs?
Cities with the most Referral Management Specialist job openings:
What job categories do people searching Referral Management Specialist jobs look for?
The top searched job categories for Referral Management Specialist jobs are:
Referral Management Specialist I
Charleston, SC
Medical University of South Carolina
Full-time
Posted 11 days ago
Job description
Job Description Summary
Job Description SummaryUnder general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at MUSC. This position facilitates the referral process and schedules appointments for multiple specialties and primary care physicians in a call center environment utilizing an automated scheduling system.
Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC005715 CHS - Patient Access Center - CFC PC Peds (Offsite)Pay Rate Type
HourlyPay Grade
Health-20Scheduled Weekly Hours
40Work Shift
Job Description
The Referral Management Specialist reports to the Manager, Call Center Operations. Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at MUSC. This position facilitates the referral process and schedules appointments for multiple specialties and primary care physicians in a call center environment utilizing an automated scheduling system. This role triages patient calls according to established algorithms, answers questions, resolves issues and refers to appropriate clinical team for clinical issues as appropriate. This position performs quality data collection of accurate information including demographic, physician, insurance, employment, next of kin, emergency contacts and other miscellaneous information needed to complete the patient's information. This role performs activities to ensure effective operations of the clinics, while enhancing the revenue cycle and providing the highest level of customer service.
Additional Job Description
Education: High school diploma or equivalent (GED); college degree preferred. Experience: Two years of experience in a medical office, call center, patient access area, or customer service in a business environment is required. A college degree may be substituted for work experience on a year-for-year basis. Demonstrated ability to prioritize and coordinate multiple tasks in a fast-paced call center environment. Working knowledge of computers and technology including Windows, Excel, and Internet/Intranet navigation tools required. Strong verbal, written, communication, and problem-solving skills. Ability to work in a self-directed manner while interacting with patients, physicians, and departmental partners. Additional Requirements: Typing speed of 35 CWPM required.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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