Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
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Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Quick apply
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Summary Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information ...
Referral Management Specialist - Florence, SC Florence, South Carolina Referral Management Specialist - Florence, SC Patient Access, Records, Health Information, Medical Records & Coding Business ...
Referral Management Specialist - Florence, SC Florence, South Carolina Referral Management Specialist - Florence, SC Patient Access, Records, Health Information, Medical Records & Coding Business ...
Referral Management Specialist - Columbia, SC Columbia, South Carolina Patient Access, Records, Health Information, Medical Records & Coding Business Operations Full Time Summary MUSC Community ...
Referral Management Specialist - Columbia, SC Columbia, South Carolina Patient Access, Records, Health Information, Medical Records & Coding Business Operations Full Time Summary MUSC Community ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Quick apply
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Quick apply
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary ...
Referral Management Specialist information
See salary details
$12.02 - $13.48
1% of jobs
$13.48 - $14.95
5% of jobs
$14.95 - $16.41
16% of jobs
$16.62 is the 25th percentile. Wages below this are outliers.
$16.41 - $17.88
19% of jobs
The median wage is $18.71 / hr.
$17.88 - $19.34
15% of jobs
$19.34 - $20.80
13% of jobs
$21.81 is the 75th percentile. Wages above this are outliers.
$20.80 - $22.27
9% of jobs
$22.27 - $23.73
9% of jobs
$23.73 - $25.20
7% of jobs
$25.20 - $26.66
4% of jobs
$26.66 - $28.13
2% of jobs
$12
$20
$28
How much do referral management specialist jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for referral management specialist in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.60 per hour, depending on experience, location, and employer.
What is a referral management specialist?
Referral Management Specialists are healthcare professionals responsible for coordinating and managing patient referrals between primary care providers, specialists, and other healthcare services. They ensure that referrals are processed efficiently, patients receive timely appointments, and all necessary documentation is completed. Their role helps improve patient care continuity, reduce wait times, and enhance communication between healthcare providers. Referral Management Specialists often work in hospitals, clinics, or insurance companies, using electronic health records and referral tracking systems to monitor and streamline the referral process.
What are the key skills and qualifications needed to thrive as a referral management specialist?
To thrive as a Referral Management Specialist, you need a solid understanding of healthcare processes, insurance protocols, and patient data management, usually supported by experience in medical administration or a related field. Familiarity with electronic health records (EHR), referral tracking software, and HIPAA compliance systems is typically required. Attention to detail, organizational skills, and effective communication are crucial soft skills for coordinating referrals and interacting with patients and providers. These competencies ensure efficient referral processing, compliance with regulations, and a seamless patient experience in healthcare settings.
What are the typical challenges referral management specialists face in coordinating patient referrals, and how are these challenges addressed within the team?
Referral Management Specialists often encounter challenges such as incomplete referral information, delays in communication between providers, and navigating insurance authorizations. These issues are typically addressed through close collaboration with clinical staff, proactive follow-up with referring offices, and the use of electronic health record (EHR) systems to track referral status. Team members often hold regular meetings to discuss difficult cases and share best practices, ensuring referrals are processed efficiently and patients receive timely care.
What is the difference between Referral Management Specialist vs Medical Office Coordinator?
| Aspect | Referral Management Specialist | Medical Office Coordinator |
|---|---|---|
| Primary Role | Manages patient referrals, tracks referral status, and ensures proper documentation | Coordinates daily office operations, schedules appointments, and handles administrative tasks |
| Required Credentials | Typically healthcare-related certifications or experience, strong communication skills | Administrative or medical office experience, proficiency in scheduling and office management |
| Work Environment | Healthcare settings, clinics, hospitals | Medical offices, clinics, healthcare facilities |
| Employer & Industry Usage | Hospitals, clinics, healthcare providers | Medical practices, outpatient clinics, healthcare organizations |
The Referral Management Specialist focuses on managing patient referrals and ensuring smooth communication between providers, while the Medical Office Coordinator handles overall office operations and administrative tasks. Both roles are essential in healthcare settings but serve different functions within the patient care process.
More about Referral Management Specialist jobs
What cities are hiring for Referral Management Specialist jobs?
Cities with the most Referral Management Specialist job openings:
What are popular job titles related to Referral Management Specialist jobs?
For Referral Management Specialist jobs, the most frequently searched job titles are:
MUSC Health rating
6.9
Based on 203 frontline employees who took The Breakroom Quiz
452nd of 898 rated healthcare providers
Job description
Job Description Summary
Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at MUSC. This position facilitates the referral process and schedules appointments for multiple specialties and primary care physicians in a call center environment utilizing an automated scheduling system.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC005114 ORBG - Patient Access CenterPay Rate Type
HourlyPay Grade
Health-20Scheduled Weekly Hours
40Work Shift
Day (United States of America)Job Description
The Referral Management Specialist reports to the Manager, Call Center Operations. Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at MUSC. This position facilitates the referral process and schedules appointments for multiple specialties and primary care physicians in a call center environment utilizing an automated scheduling system. This role triages patient calls according to established algorithms, answers questions, resolves issues and refers to appropriate clinical team for clinical issues as appropriate. This position performs quality data collection of accurate information including demographic, physician, insurance, employment, next of kin, emergency contacts and other miscellaneous information needed to complete the patient’s information. This role performs activities to ensure effective operations of the clinics, while enhancing the revenue cycle and providing the highest level of customer service.
Additional Job Description
Education: High School Degree or Equivalent
Work Experience: 0-6months
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
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About MUSC Health
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MUSC is located in Charleston, SC, frequently named one of the best places in America to live. If charming, historic, vibrant, cultural, and coastal are adjectives that you find appealing, it's all here. In Charleston, you might find yourself dining at a world class restaurant tonight and relaxing on a boat as you explore our many waterways tomorrow. You might stroll along cobblestone streets, amidst centuries old homes by day and attend a jazz concert by night. Charleston is a place where you can live your life to its fullest.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Charleston, SC, US
Year founded
1824