911 Operator Jobs in Florida (NOW HIRING)

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Position Summary:

The Police Department at Florida Atlantic University is seeking a Police Communications Operator in Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

Summary of Responsibilities:

• Operate Police and other radio systems, monitor alarms, access control and camera systems. 24/7 Monitor gun detection software, and License Plate Recognition system by responding, verifying, entering hot list information, trespass warnings, risk protection orders and behavioral threat issues associated with the designated license plate, and providing the appropriate response, for both firearm detection and License plate detection.Dispatching officers and other emergency personnel as needed in accordance with departmental policy and procedure.

• Handle emergency and non-emergency telephone calls, prioritize calls and channel pertinent information to officers and supervisory personnel. Accurately documenting officer status location and activity.Make necessary emergency notifications. Operate Criminal Justice Information Systems computer terminal to include inquiries and entering persons, vehicles and property at the direction of officers.

• Provide the public with assistance on complaints and informational services, lost and found property, directions, fingerprinting and other services. Use tact and discretion. Observe strict confidentiality rules. Direct persons to proper supervisory level as necessary.

• Monitor messages directed to the department and information related to local criminal activity, and monitoring weather and campus security issues as a 24/7 Emergency Management warning point, which would require notification to all campuses through the Sircom system in accordance with departmental policy and procedures.

• Demonstrate knowledge of police terminology and procedures,Florida criminal and civil law as it pertains to police operations, campus geography, police services and University policies and procedures pertaining to police operations.

• Perform other job-related duties as needed.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has itsperks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employeesPublic Service Loan Forgiveness (PSLF)program.

• Sick Leave Pool Program.

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (atPresident'sdiscretion).

• Paid Community Engagement Volunteer Service Day

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuitionassistanceafter 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us athttps://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

High school diploma and one year of appropriate job experience receiving, assessing, and dispatching calls for assistance as required.
Florida state certification on the National Crime Information Center (NCIC) Florida Crime Information Center (FCIC) computer system is required, obtained within 6-months of employment.
911 Public Safety Telecommunicator certification must be obtained within six months of employment.
Must possess the following skills in order to best handle emergency situations: communicate effectively, convey assurance, exercise tact and patience in stressful situations, and dispatch emergency personnel.
Must be able to master a variety of communications equipment, such as radios, telephones, recording devices and CAD terminals efficiently.
Valid Florida driver's license required.

Salary:

$21.55 - $26.34 Hourly Rate Range
Certified 911 Telecommunicator $26.34 per hour
Non-Certified 911 Telecommunicator $21.55 per hour

College or Department:

POL: Communications Operations

Location:

Boca Raton

Work Days and Hours:

40-hour work week - variable shifts.

Application Deadline:

2026-07-09

Special Instructions to Applicant:

VETERANS' PREFERENCE:
Applicants may claim Veterans' Preference on their application. The applicant claiming preference is responsible for providing required documentation at the time of making an application in Workday for a vacant position, or prior to the closing date of the vacancy announcement. If an applicant qualifies for Veterans' Preference and the SP position, they are shown preference by the guarantee of an interview. Veterans' Preference does not guarantee a job. For additional information, please visit https://www.fau.edu/jobs/resources/veterans/. For assistance, please contact Recruitment Services at empl@fau.edu.
APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.