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911 Dispatch Jobs (NOW HIRING)

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Regular Full-Time Department: 911 Center Opening Date: 06/03/2025 Description Serves as a ... Maintains incident and status histories accurately in the Computer Aided Dispatch (CAD) system and ...

Summit County Government (CO)

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Maintains incident and status histories accurately in the Computer Aided Dispatch (CAD) system and ...

Lake County

9-1-1 Dispatcher

Polson, MT · On-site

$23.06/hr

Lake County 911 Dispatch is a 911 communications center providing Law Enforcement, Fire & EMS services to the community and first responders. We are hiring 911 Emergency Dispatchers to work all ...

King William County

911 Dispatcher

King William, VA · On-site

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

Lake County, Montana

9-1-1 Dispatcher

Polson, MT · On-site

$23.06/hr

Lake County 911 Dispatch is a 911 communications center providing Law Enforcement, Fire & EMS services to the community and first responders. We are hiring 911 Emergency Dispatchers to work all ...

Catawba County, NC

911 Telecommunicator

Newton, NC · On-site

$44K - $55K/yr

Dispatch public safety units via two-way radio and Computer-Aided Dispatch (CAD) * Determine ... Experience in a 911 communications or emergency response center * Background in medical, fire, or ...

King William County, VA

911 Dispatcher

King William, VA · On-site

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

Chenega Global Protection

PSCC Dispatcher

Edwards, CA · On-site

$32.89/hr

This role is ideal for candidates with dispatch experience who can remain calm under pressure and support emergency response operations. Responsibilities * Monitor and operate 911 emergency lines ...

Chenega Global Protection

PSCC Dispatcher

Edwards, CA · On-site

$32.89/hr

This role is ideal for candidates with dispatch experience who can remain calm under pressure and support emergency response operations. Responsibilities * Monitor and operate 911 emergency lines ...

Village of Ruidoso

911 Dispatcher

Ruidoso, NM · On-site

$22/hr

The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes ... This position answers and reports to the Dispatch Supervisor and Support Services Lieutenant of the ...

Catawba County Government

$44K - $55K/yr

As the essential link between the public and emergency responders, Telecommunicators are responsible for answering 911 and non-emergency calls, gathering critical information, and dispatching law ...

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911 Dispatch information

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How much do 911 dispatch jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for 911 dispatch in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What is a 911 dispatcher?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates often need to pass background checks, obtain certifications such as CPR and emergency medical dispatch, and develop skills in communication and multitasking during on-the-job training. The overall process can take from 3 to 6 months before fully qualifying for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies preferring candidates with prior emergency services experience or certifications. The hiring process can be competitive due to the importance of the role and the need for strong communication and multitasking skills.
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For 911 Dispatch jobs, the most frequently searched job titles are:

Infographic showing various 911 Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.

911 Dispatcher

Frisco, CO • On-site

Summit County, CO
51 - 200 employees
Learn more about Summit County, COexternal

$35.38 - $50.89/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Answers incoming radio, telephone, and computer-generated calls and dispatches necessary personnel and equipment according to procedures.

  • Maintains incident and status histories in the Computer Aided Dispatch (CAD) system and other records, documenting responses and locations.

  • Performs Emergency Medical Dispatch (EMD) functions by relaying information to callers to provide immediate medical assistance.

Job description

Salary: $35.38 - $50.89 Hourly
Location : Frisco, CO
Job Type: Regular Full-Time
Department: 911 Center
Opening Date: 06/03/2025
Description
Serves as a professional 911 Dispatcher for Summit County. Works directly with the public, law enforcement, fire and EMS departments, and numerous other public safety agencies by providing a communications link for both emergent and non-emergent responses to incidents.
Examples of Duties
  • Answers incoming radio, telephone, and computer-generated calls of both an emergent and non-emergent nature; ascertains the nature of each situation and appropriately dispatches all necessary personnel and equipment according to jurisdiction and specific standard operating procedures.
  • Maintains incident and status histories accurately in the Computer Aided Dispatch (CAD) system and other records, documenting agency response and location of personnel and equipment.
  • Operates a terminal requesting and reacting to interagency data on a crime information network. Obtains criminal histories, driver histories, enters and maintains warrants, etc., and maintains strict confidentiality of all information relating to it.
  • Maintains a current knowledge and understanding of all departmental policies and procedures, ensuring consistency in responding to situations.
  • Demonstrates proficiency with all required equipment. Performs basic troubleshooting and minor care and maintenance of communication, office, and radio equipment.
  • Performs Emergency Medical Dispatch (EMD) functions; i.e., relays information to callers to provide immediate medical assistance to a patient or victim.
  • Demonstrates ability to function independently, problem solve, and identify appropriate resources to address day-to-day operational situations.
  • Participates in ongoing projects within the dispatch center.
  • Performs related duties as assigned.

Typical Qualifications
  • Able to pass a typing test (30 words per minute).
  • Able to pass dispatch multi-tasking and critical skills tests.
  • Able to pass a criminal background investigation.
  • High school graduate or equivalent.
  • Able to work 40 hours per week of varied shifts for full-time positions, up to 32 hours per week for part-time positions. Per diem positions are required to work a minimum of 10 hours per month and are not to exceed 20 hours per week.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Request for reasonable accommodation(s) must be made to the Summit County Government Human Resources Department.
Supplemental Information
This is a position that requires high attention to detail. Candidates must possess the ability to thrive, manage success, and manage multiple projects simultaneously. Please illustrate these traits by completing:
1) the job application (do not leave any fields blank or state 'refer to resume')
2) a resume
3) a cover letter that details how your qualifications meet each of the minimum requirements (and, if applicable, the desired qualifications.
For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a Supervisor.
Applications accepted on an ongoing basis.
All positions are subject to a pre-employment criminal background check, and requires proof of citizenship or authorization for employment in the U.S.
Equal Opportunity Employer
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our benefits page

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