ZipRecruiter

Log In

1

911 Dispatch Jobs (NOW HIRING)

Union County

911 Dispatcher

Elk Point, SD · On-site

$20.62 - $23/hr

Fulltime 911 dispatcher, $20.62 to $23.00 per hr. depending on experience, Vacation, Sick, Personal, longevity, Health Ins., Life Ins., retirement. Must be available for all shifts including Weekends ...

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$21.94/hr

Description 911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for ... Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and ...

Gallatin County, MT

911 Systems Manager

Bozeman, MT · On-site

$92K/yr

Salary: $92,747.20 Annually Location : 911- Vaquero Parkway, Bozeman, MT Job Type: Full-Time Job Number: 00837 Department: 911 Dispatch Opening Date: 05/27/2026 Closing Date: 6/19/2026 4:00 PM ...

City of Winter Garden

911 Dispatcher

Winter Garden, FL

$21.94/hr

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced ... Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and ...

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Regular Full-Time Department: 911 Center Opening Date: 06/03/2025 Closing Date: Continuous ... Maintains incident and status histories accurately in the Computer Aided Dispatch (CAD) system and ...

Premier Ambulance

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. 12 hour shifts with OT after 8-hours, and paid lunch. Key Responsibilities * Supervise and support dispatch staff during ...

PREMIER AMBULANCE

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE. 12 hour shifts with OT after 8-hours, and paid lunch. Key Responsibilities * Supervise and support dispatch staff during ...

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$30.98/hr

Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the ... The 911 Dispatcher role is a union position and starting pay is $23.99/hr . This position is ...

GovernmentJobs.com

911 Dispatcher

King William, VA · On-site

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

King William County

911 Dispatcher

King William, VA

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$23.99 - $30.98/hr

Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the ... The 911 Dispatcher role is a union position and starting pay is $23.99/hr . This position is ...

next page

Showing results 1-20

People also search for

All Jobs911 Dispatch Jobs

911 Dispatch information

See salary details

$15

$25

$40

How much do 911 dispatch jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for 911 dispatch in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What are the key skills and qualifications needed to thrive as a 911 Dispatcher, and why are they important?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are 911 dispatchers?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

More about 911 Dispatch jobs
What cities are hiring for 911 Dispatch jobs? Cities with the most 911 Dispatch job openings:
What are the most commonly searched types of 911 Dispatch jobs? The most popular types of 911 Dispatch jobs are:
What states have the most 911 Dispatch jobs? States with the most job openings for 911 Dispatch jobs include:
911 Dispatch jobs near you
Infographic showing various 911 Dispatch job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 54% Full Time, 16% Part Time, 2% Temporary, and 22% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.

Dispatch 911 Operator

City of Bella Vista Arkansas

Bella Vista, AR • On-site

Full-time

Posted 16 days ago

Job description

SUMMARY
The City of Bella Vista, AR is seeking candidates for our 911 Dispatch/Telecommunicators operator position.
ESSENTIAL FUNCTIONS
Telecommunications Dispatchers are responsible for the health and well-being of citizens and visitors and are crucial to the operations of the Bella Vista Police and Fire Departments. Telecommunication Dispatchers process Police, Fire & EMS related calls as well as calls related to code enforcement.
This is a non-sworn, non-exempt classification. This position must be able to work unusual hours including nights, weekends and holidays as required. This is a safety sensitive position that requires a constant state of alertness. This is an essential and safety-sensitive position.
Duties described are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, and represent only a summary of the primary duties and responsibilities.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • The Telecommunications Dispatcher is knowledgeable in the basic functions of a public safety dispatch center operations, record keeping, communications equipment, and use of data/word processing systems.
  • Receives and transmits telephone and radio messages.
  • Receives reports and complaints coming to the dispatch center by telephone, from radio cars and other sources.
  • Responsible for keeping log showing all pertinent information received.
  • Monitors neighboring police department radios in order to respond to a common emergency.
  • Maintains radio contact with state authorities and surrounding cities.
  • Contacts appropriate agencies for emergency service.
  • Keeps records of number of calls received and prepared month-end and yearly reports.
  • Keeps clerical records pertaining to the dispatch position.
  • Dispatches fire and ambulance.
  • 9-1-1 emergency dispatching and related duties.
  • Ability to work in a constant state of alertness and in a safe manner.
  • Performs other duties as assigned.
  • Work assignments and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position.
  • Other duties may be assigned.

Requirements
EXPERIENCE & KEY TRAITS
  • Public Safety communications knowledge is preferred, but not required
  • Ability to actively listen, speak plainly and communicate effectively.
  • Ability to multi-task.
  • Problem-solving skills; ability to prioritize the most important situations, and think quickly
  • Empathy and compassion; ability to keep calm in distressing situations
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Must be able to effectively deal with people and highly stressful situations, which may be for an extended period of time and be able to assess situations quickly and accurately.
  • Excellent ability to use appropriate judgment when responding to incident reports includes emergency situations.
  • Ability to hear and follow established policies and procedure & to operate multiple computer terminals, two-way radio, as well as related dispatch and recording equipment.
  • Must be able to prepare and maintain accurate records; follow oral and written instructions; communicate clearly and effectively both verbally and in writing; deal effectively and courteously with co-workers and the general public; perform effectively as a member; perform the essential functions of the job without posing a direct threat to the health and safety of others.

REQUIREMENTS
• Must be 18 years of age or older.
• Possess high School Diploma or G.E.D.
• Three (3) to six (6) months related experience and/or training is preferred.
• Telecommunicator Certificate highly desired.
• Certification from the APCO highly desired.
Qualified candidates must be able to pass drug screen & extensive background check.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS THAT WILL BE REQUIRED:
  • ACIC/NCIC Level I and Level II Certification
  • International Academy of Emergency Medical Dispatch Certification & Recertification's
  • CPR Certification
  • APCO Public Safety Telecommunicator I Certification
  • Maintain a valid driver's license

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Performs bending and reaching necessary to obtain resource materials; subject to sitting for long periods of time. Must be able to grip objects and wear communications headset that will cover or fit within the canal of one ear. Must be able to speak clearly, enunciate properly, hear and understand spoken communications originating simultaneously from both the headset and other sources in the communication room. Lift and carry boxes of computer paper weighing up to 40 pounds as required.
WORK ENVIRONMENT:
Work is performed in an area with background noise from radios, telephones, fax/copy machine, and other equipment. Shift work is required, including weekends and holidays. Subject to shift being changed with minimal notice. May be required to work overtime when necessary, sometimes on short notice. Subject to possible verbal abuse from callers, and frequent exposure to traumatic situations. The noise level for this environment is moderate. Primarily indoors, with heating and cooling regulated; exposure to constant noise in a work environment with minimal natural lighting.
MISCELLANEOUS REQUIREMENTS:
Must be able to work any assigned hours/shifts with varying days off. Subject to emergency call-in. Must successfully complete an extensive background investigation; must not possess any felony convictions; and must pass pre-employment drug testing and physical.
Dispatcher I: Entry level Dispatcher working under direct supervision to include the training phase and a 3 month probationary period upon completion of the Bella Vista Emergency Communications Center training program.
Dispatcher II: Intermediate level Dispatcher working under general supervision as a stand-alone Dispatcher within the Bella Vista Emergency Communications Center. The Dispatcher II will be a positive role model for all employees and give productive feedback to help continually improve the training program. Performs other duties as assigned.

Apply