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911 Dispatch Jobs in Indiana (NOW HIRING)

Valparaiso

Part-time 911 dispatcher

Valparaiso, IN · On-site

VUPD 911 Dispatcher / Public Safety Communications Operator Department: Valparaiso University ... During after hours, dispatch service calls for Facility Management and university operator.

PARAMOUNT CONSULTING

HLA Dispatcher

Clarksville, IN

$17/hr

Previous 911 or EMS dispatch experience preferred * Excellent communication and multitasking skills * Familiarity with CAD systems and medical terminology a plus * Ability to work rotating shifts ...

Motorola

$110K - $120K/yr

Fire, police, and paramedics, 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we ...

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How much do 911 dispatch jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for 911 dispatch in Indiana is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a 911 dispatcher?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates often need to pass background checks, obtain certifications such as CPR and emergency medical dispatch, and develop skills in communication and multitasking during on-the-job training. The overall process can take from 3 to 6 months before fully qualifying for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies preferring candidates with prior emergency services experience or certifications. The hiring process can be competitive due to the importance of the role and the need for strong communication and multitasking skills.

What cities in Indiana are hiring for 911 Dispatch jobs?

Cities in Indiana with the most 911 Dispatch job openings:

911 Dispatch jobs near you
Infographic showing various 911 Dispatch job openings in Indiana as of September 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $50,491 per year, or $24.3 per hour.

Part-time 911 dispatcher

Valparaiso, IN • On-site

Valparaiso University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Valparaiso Universityexternal

Part-time

Posted 28 days ago

Job description

Position Description:

The Valparaiso University Police Department (VUPD) 911/Dispatcher receives incoming emergency and non-emergency calls, operates radio and computer systems, monitors campus safety alarms (Fire/Break-in alarms), and dispatches police and emergency services. Operating 24/7/365 out of the VUPD 911 Center at 813 LaPorte Ave, dispatchers support community policing, field safety, and regional communication networks. After-hours campus operator and maintenance dispatcher.


Position Overview:
Job Title: VUPD 911 Dispatcher / Public Safety Communications Operator
Department: Valparaiso University Police Department
Location: 813 LaPorte Ave., Valparaiso, IN 46383
Employment Type: Part-Time / Shift Work (24/7 rotation, including holidays and weekends)

Major Responsibilities:

Emergency Communications: Answer incoming 911 emergency lines, routine calls, campus "Blue Light" emergency phones, and building call boxes.
Non-Emergency Communication: During after hours, dispatch service calls for Facility Management and university operator.
Resource Dispatching: Relay critical radio and telephone data to dispatch VUPD officers, local law enforcement, or local fire and EMS units.
Campus Safety Monitoring: Actively track campus alarm circuits, building access systems, and security surveillance cameras.
App Integration: Monitor and process safety requests, location sharing, and emergency alerts submitted via the VALPO SAFE mobile app.
Mass Notification: Issue campus safety alerts and emergency notifications.
Information Retrieval: Access state and federal law enforcement databases to run vehicle registrations, warrants, and background checks for field personnel.
Clerical Duties: Maintain the electronic dispatch log, input facilities work orders, and route walk-in victims or visitors appropriately.

Required Knowledge and Skills:

High school diploma or equivalent 

Prior dispatch experience preferred.

Other Qualifications:

Communication: Clear speaking voice and active listening skills.
Technical Skills: Proficiency with Computer-Aided Dispatch (CAD) systems, multi-line phone networks, and radio equipment.
Multitasking: Skill to extract accurate data from frantic callers while typing and dispatching units simultaneously.
Certifications: Ability to obtain and maintain IDACS (Indiana Data and Communications System) certification.
Background Clearance: Must clear a thorough criminal background check, and fingerprinting.

Candidates must uphold the VUPD Core Values in every interaction:
Integrity: Honest, truthful, and trustworthy conduct both on and off duty.
Respect: Compassionate, mindful service that ensures fair, impartial, and unbiased policing while embracing diversity.
Service: Strong partnerships with students, faculty, and staff that prioritize community safety and foster a secure campus culture.
Accountability: Full ownership of law enforcement duties, dedication to upholding professional standards, and a commitment to continuous improvement.

All offers of employment with Valparaiso University are contingent upon the clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, they will also include credit history. Background checks will be conducted on all final candidates for employment.

To be considered for this position, you must upload:

Cover letter

Resume

List of 3 professional references

Answer all application questions

Please address the cover letter to:

Valparaiso University

1700 Chapel Drive

Valparaiso, Indiana 46383

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