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911 Dispatch Jobs in Indiana (NOW HIRING)

Special Event and First Aid Services * 911 / Emergency Services Our facilities operate 24 hours a ... Answer the phones in the dispatch center using appropriate communication skills. Using pre ...

Crisis Clinician/IMPD Outreach

Indianapolis, IN · On-site

$52K - $68K/yr

... 911 dispatch Foster and build relationships with community services, agencies, and neighborhood resources Periodically attend Crime Watch meetings to provide information about behavioral health and ...

Special Event and First Aid Services * 911 / Emergency Services Our facilities operate 24 hours a ... Answer the phones in the dispatch center using appropriate communication skills. Using pre ...

Records Clerk

Bloomington, IN · On-site

$14.50 - $19/hr

Determines if the call is an emergency and if so transfers to 911 Dispatch. Enters all non-emergency/not in progress calls into the CAD system. Clerks are responsible for obtaining and entering ...

Public Safety Dispatcher

Fort Wayne, IN · On-site

$11.42 - $17.13/hr

Summary Responsible for system-wide rapid response to all critical code activations, safety alerts, incoming emergency 1-911 responses, non-emergency calls for dispatch and services utilizing ...

Records Clerk

Bloomington, IN · On-site

$50K - $57K/yr

Determines if the call is an emergency and if so transfers to 911 Dispatch. Enters all non-emergency/not in progress calls into the CAD system. Clerksare responsible for obtaining and entering ...

Records Clerk

Bloomington, IN · On-site

$50K - $57K/yr

Determines if the call is an emergency and if so transfers to 911 Dispatch. Enters all non-emergency/not in progress calls into the CAD system. Clerksare responsible for obtaining and entering ...

Records Clerk

Bloomington, IN · On-site

$14.50 - $19/hr

Determines if the call is an emergency and if so transfers to 911 Dispatch. Enters all non-emergency/not in progress calls into the CAD system. Clerks are responsible for obtaining and entering ...

Showing results 21-40

911 Dispatch information

See Indiana salary details

$14

$24

$38

How much do 911 dispatch jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for 911 dispatch in Indiana is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a 911 dispatcher?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates often need to pass background checks, obtain certifications such as CPR and emergency medical dispatch, and develop skills in communication and multitasking during on-the-job training. The overall process can take from 3 to 6 months before fully qualifying for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies preferring candidates with prior emergency services experience or certifications. The hiring process can be competitive due to the importance of the role and the need for strong communication and multitasking skills.

What cities in Indiana are hiring for 911 Dispatch jobs?

Cities in Indiana with the most 911 Dispatch job openings:

Infographic showing various 911 Dispatch job openings in Indiana as of September 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $50,491 per year, or $24.3 per hour.

Licensed Mental Health Therapist - Crisis Response

Indianapolis, IN • On-site

$59K - $76K/yr

Other

Posted 10 days ago


Job description

26202 Licensed Mental Health Therapist - Crisis Response

Location: Indianapolis, IN, US, 46202

Organization: HHC

Division: Eskenazi Health

Sub-Division: SEMHC

Req ID: 26202

Schedule: Full Time

Shift: Days

FLSA Status

Exempt

Job Role Summary

The Crisis Specialist–IMPD Outreach works in partnership with Indianapolis Metropolitan Police Department ("IMPD") to meet specific program goals outlined by Indianapolis Office of Public Safety and Sandra Eskenazi Mental Health Center ("SEMHC").

Essential Functions and Responsibilities
  • Work in partnership with IMPD to meet specific program goals outlined by Indianapolis Office of Public Safety and SEMHC
  • Provide on-site clinical assessments of behavioral health and addiction during dispatched runs
  • Follow-up with referred individuals to identify and overcome barriers as well as to facilitate linkage to services based on need
  • Offer brief, targeted interventions, including crisis debriefings as needed, which promote resilience, wellness, and independence
  • Provides consultation at 911 dispatch
  • Foster and build relationships with community services, agencies, and neighborhood resources
  • Periodically attend Crime Watch meetings to provide information about behavioral health and addiction treatment services
  • Facilitate behavioral health and addiction training in schools and/or community settings
  • Foster professional growth for IMPD and other Public Safety personnel, by providing consultation, educational services, and written resources
  • Collaborate with IMPD Homeless Outreach Officers as needed
  • Assist individuals with identifying and overcoming barriers to services, then link with community resources and treatment
  • Maintain appropriate documentation in multiple systems to ensure communication and continuity of care with primary care, psychiatric, and medical providers
Job Requirements
  • LCSW, LMFT, or LMHC licensure in the State of Indiana required
  • Master’s degree in Human Services field required
  • Experience of 3-5 years in a behavioral health setting working with individuals having persistent severe mental illness, behavioral health crisis experience preferred
  • Experience providing compassionate care to under-served and vulnerable populations
  • Cardiopulmonary Resuscitation and CPI
Knowledge, Skills & Abilities
  • Understanding of and ability to implement a strengths-based, community treatment model
  • Strong interpersonal skills with ability to be both clear and concise in written and verbal communications
  • Demonstrates solid knowledge of psychiatric/addiction diagnoses and understanding of their impact on behavior and all life domains
  • Demonstrates solid knowledge of psychotropic medications and their uses and side effects
  • Willingness and ability to work cooperatively in a multidisciplinary team
  • Ability to use age-appropriate communication skills
  • Ability to interpret and apply complex directives, information, and regulations
  • Crisis intervention skills
  • Knowledge of community safety while in crisis settings
  • Must meet all population-specific competencies for role and service area
  • Ability to gather, interpret, and analyze data
  • Knowledge of local resources and how to link individuals with services
  • Knowledge of Indiana mental health statutes, especially Immediate Detentions and Emergency Detentions
  • Teaching and public speaking abilities
  • Sufficient computer literacy to utilize various documentation platforms

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.

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