ZipRecruiter

Log In

1

911 Dispatch Jobs in Indiana (NOW HIRING)

Langham Logistics

Domestic Dispatch

Indianapolis, IN

The Domestic Operations Dispatcher contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by assisting customers to control their flow ...

Langham Logistics

Domestic Dispatch

Indianapolis, IN · On-site

The Domestic Operations Dispatcher contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by assisting customers to control their flow ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Luke Family of Brands

Fuel Dispatcher

Porter, IN · On-site

$60K - $65K/yr

Dispatch Company drivers and common carriers to replenish fuel inventory to company operated locations and customer locations across Indiana, Michigan, and Illinois * Prepare schedules indicating ...

zTrip Indy

Dispatcher

Indianapolis, IN

$13.75/hr

Dispatch & Driver Coordination * Coordinate and assign trips to drivers to ensure efficient and timely service. * Monitor active trips and provide real-time support throughout the day. * Communicate ...

County Materials Corporation

Dispatcher

Maxwell, IN · On-site

Plan and organize regional loads to dispatch trucks according to customer requests and production schedules * Communicate with customers to determine delivery needs, driver demand, and scheduling ...

Babila Logistics LLC

Dispatcher

Greenfield, IN · On-site

Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in. * Assign and optimize delivery routes for efficiency. * Monitor delivery progress using ...

Babila Logistics LLC

Dispatcher

Greenfield, IN · On-site

Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in. * Assign and optimize delivery routes for efficiency. * Monitor delivery progress using ...

Havel

Dispatcher

Fort Wayne, IN · On-site

$19 - $23/hr

Job Summary Havel is looking for a Service Dispatch Administrative Assistant in Fort Wayne, IN. In this position you will be responsible for answering phones for dispatch and scheduling services ...

previous page

Showing results 41-60

All Jobs911 Dispatch Jobs911 Dispatch Jobs in Indiana

911 Dispatch information

See Indiana salary details

$14

$24

$38

How much do 911 dispatch jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for 911 dispatch in Indiana is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a 911 dispatcher?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates often need to pass background checks, obtain certifications such as CPR and emergency medical dispatch, and develop skills in communication and multitasking during on-the-job training. The overall process can take from 3 to 6 months before fully qualifying for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies preferring candidates with prior emergency services experience or certifications. The hiring process can be competitive due to the importance of the role and the need for strong communication and multitasking skills.

What cities in Indiana are hiring for 911 Dispatch jobs?

Cities in Indiana with the most 911 Dispatch job openings:

Infographic showing various 911 Dispatch job openings in Indiana as of September 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $50,491 per year, or $24.3 per hour.

Domestic Dispatch

Indianapolis, IN • On-site

Langham Logistics Inc
Transportation and Warehousing • 51 - 200 employees
Learn more about Langham Logistics Incexternal

Full-time

Posted 7 days ago

Job description

**THIS IS AN ONSITE POSITION, MONDAY-FRIDAY, 1ST SHIFT HOURS**
The Domestic Operations Dispatcher contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by assisting customers to control their flow of supply chain raw materials, works-in-progress, and finished goods, and ensuring customers' pickups and deliveries are completed as required with no damage. The Operations Dispatcher is ultimately responsible for the outcome of customer shipments, i.e. meeting customer expectations of pick up, delivery, and pricing.
Activities can include front-line support, daily compliance tendering, negotiating carrier rates, understanding customers' rate contracts, rating shipments with agreed-to-tariffs, ensuring customer contract rates are correctly applied, and obtaining proofs of delivery. Activities as well as work hours may fluctuate in response to daily demands and the needs of the department. A Dispatcher may be responsible for any or all of these activities depending on previous experience and/or performance in the department.
Based on experience and competency, a Dispatcher may be assigned a "lead" role in handling one or more accounts.
Key Outcomes Expected
Ensure customers' shipments meet pick up and delivery expectations according to customer requirements without damage:
  • Assign carriers to convey freight as required by the customer.
  • Troubleshoot and resolve problems with shipments.
  • Respond to e-mails and voice mails on a timely basis.

Manage the relationship with carriers to ensure the most effective and efficient delivery of customer goods:
  • Ensure the selected carriers are operating in compliance, address and resolve issues.
  • Negotiate rates or spot quote with carriers.
  • Negotiate and resolve problems with carriers.
  • Ensure that charges from carriers are correct and rate shipments with agreed-upon tariff.
  • Ensure that carriers are adhering to the customers' corporate quality procedures.
  • Ensure that federal and state safety and security requirements are met and regulations followed through the process of the shipments

Establish and promote a positive relationship with customers and Langham sales staff:
  • Communicate Langham policies and philosophies to gain mutual understanding of expectations.
  • Collaborate with the Langham sales department to communicate status of their customers' shipments to create a message of seamless service.
  • Proactively communicate with the Langham sales department any potential sales leads or problems or issues that arise that could impact the sales relationship.
  • Assist other Dispatchers and CSR's in the Operations Department with troubleshooting and resolving problems with carriers and/or customers.
  • Be available for on-call duties on a rotating basis.
  • Establish and promote positive communication within Langham internal departments to increase collaboration and reduce inefficiencies. Respond to e-mails and voice mails in a timely manner.
  • Ensure all internal activities performed adhere to Langham quality and process procedures.

Critical Skills, Knowledge and Behaviors
  • Demonstrates effective analytical, problem solving, and decision-making skills (can gather and analyze data and information and draw conclusions).
  • Demonstrates effective verbal, written, and interpersonal skills.
  • Demonstrates customer service orientation.
  • Able to read, interpret, and use forms and other visual instructions in order to perform required work. Proactive in anticipating and alerting others to problems with projects or processes.
  • High level of detail orientation and accuracy. Takes initiative and needs little supervision.
  • Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely.
  • Able to juggle multiple requests and meet multiple deadlines. Works well in a team environment and as part of a team.
  • Able to negotiate with and influence others. Able to resolve conflicts.
  • Proficient in basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail) and data entry.
  • Demonstrates proficiency in basic mathematics.

Education and Experience
  • H.S. diploma, prefer some post-secondary education.
  • Prefer 1-2 years experience in the transportation/logistics industry.

Physical Demands and Work Environment
Must be able to work proficiently with computers and other office equipment. Will spend majority of time sitting working on computers and telephones. Work is performed in an office environment.

Apply