ZipRecruiter

Log In

1

911 Communications Operator Jobs (NOW HIRING)

Rockdale County, Georgia

E-911 Operator I

Conyers, GA · On-site

$18.04 - $23.48/hr

Job Summary This position operates a two-way radio and other communications equipment in the ... Receives emergency calls for service by E-911 system, telephone, or radio for Fire Department, E.M.

next page

Showing results 1-20

All Jobs911 Communications Operator Jobs

911 Communications Operator information

See salary details

$10

$23

$44

How much do 911 communications operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 911 communications operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What are 911 Communications Operators?

911 Communications Operators, also known as emergency dispatchers, are professionals responsible for receiving emergency calls and dispatching the appropriate emergency services such as police, fire, or medical assistance. They are trained to quickly assess situations, provide instructions to callers, and coordinate communication between first responders and the public. Their work is crucial for ensuring swift and effective responses to emergencies, often serving as the critical first link in the emergency response chain.

What are some common challenges faced by 911 Communications Operators, and how can new hires prepare for them?

911 Communications Operators frequently encounter high-pressure situations, such as handling life-threatening emergencies and managing multiple calls simultaneously. New hires may find it challenging to remain calm under stress and to quickly prioritize tasks. Preparation includes developing strong multitasking and communication skills, familiarizing oneself with dispatch protocols, and engaging in scenario-based training exercises. Support from experienced colleagues and ongoing training help operators build resilience and confidence in the role.

What are the key skills and qualifications needed to thrive as a 911 Communications Operator, and why are they important?

To thrive as a 911 Communications Operator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some agencies requiring additional certifications. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is typically necessary. Exceptional listening skills, calmness under pressure, and clear communication set top operators apart in this high-stress environment. These competencies ensure rapid, accurate responses to emergencies, directly impacting public safety and effective coordination with first responders.

What disqualifies you from being a 911 dispatcher?

Disqualifications for a 911 communications operator typically include a criminal record, especially for serious offenses, poor communication skills, inability to pass background checks, and certain medical or hearing impairments. Candidates must also meet age requirements and often need to pass a drug test and psychological evaluation before employment.

What is the difference between 911 Communications Operator vs Emergency Dispatcher?

Aspect911 Communications OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification often preferredHigh school diploma, dispatcher certification often preferred
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Job ResponsibilitiesAnswer emergency calls, relay information, coordinate responseAnswer emergency calls, coordinate response, sometimes handle non-emergency calls
Industry UsageCommonly used term for the roleOften used interchangeably, but can imply broader dispatch duties

Both roles involve answering emergency calls and coordinating responses within emergency services. While the terms are often used interchangeably, '911 Communications Operator' specifically emphasizes handling 911 calls, whereas 'Emergency Dispatcher' may include broader dispatch responsibilities across various emergency services.

More about 911 Communications Operator jobs
What cities are hiring for 911 Communications Operator jobs? Cities with the most 911 Communications Operator job openings:
What states have the most 911 Communications Operator jobs? States with the most job openings for 911 Communications Operator jobs include:
What job categories do people searching 911 Communications Operator jobs look for? The top searched job categories for 911 Communications Operator jobs are:
911 Communications Operator jobs near you
Infographic showing various 911 Communications Operator job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.
Police Communications Operator

Police Communications Operator

Commonwealth Of Pennsylvania

Erie, PA • On-site, Remote

$48K - $73K/yr

Other

Posted 3 days ago

Job description

Salary

$48,968.00 - $73,817.00 Annually

Location

Erie County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-51114

Department

Pennsylvania State Police

Division

SP Stf Srvs Unt Erie

Opening Date

06/04/2026

Closing Date

6/8/2026 11:59 PM Eastern

Job Code

73020

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST05

Bureau / Division Code

00201511

Bureau / Division

Troop E, Erie

Worksite Address

4320 Iroquois Avenue

City

Erie, Pennsylvania

Zip Code

16511

Contact Name

PSP Human Resource Civilian Placement

Contact Email

RA-SPSPCIVILPLCMT@pa.gov

THE POSITION

Join the Pennsylvania State Police and make a real difference in public safety! As a Police Communications Operator, you will be part of a team that helps protect people across the state. Your work will ensure that Troopers receive accurate information when they need it most. This position offers steady challenges and the chance to build important skills. Step into a role that helps keep the citizens of Pennsylvania safe!


DESCRIPTION OF WORK

This position plays a key role in assisting the Pennsylvania State Police by managing and relaying critical information during emergencies and routine calls. Your work supports Troopers and the public by maintaining accurate communication and timely coordination. As a Police Communications Operator, you will perform the following duties:

  • Call Handling: Respond to calls from the public and 911 centers to gather information and assess needs
  • Incident Dispatch: Relay incident details to Troopers and coordinate with police, fire, medical, and support agencies
  • Record Management: Maintain and update incident information in electronic systems and access relevant databases
  • Trooper Communication: Monitor Trooper locations, share updates, and communicate about active incidents
  • Public Assistance: Provide information to visitors and respond to general administrative inquiries
  • Training Support: Participate in structured communications training and assist in training new staff


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment, 40 hours per week
  • Work hours consist of rotating shifts, including weekends and holidays.
  • Telework: You will not have the option to telework in this position.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or
  • Two years of experience using computer systems for entering, updating, and retrieving information; or
  • Completion of 60 college credits; or
  • An equivalent combination of experience and training.

Special Requirements:
  • All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
  • All employees must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of e...
Commonwealth of Pennsylvania logo

About Commonwealth of Pennsylvania

Sourced by ZipRecruiter

The Commonwealth of Pennsylvania is not a traditional company but rather a state government entity headquartered in Middletown, Pennsylvania, United States. Through its official website pa.gov, the government provides a broad range of services to its residents, including but not limited to, health services, education, transportation, and regulatory functions. Founded in 1787, the Commonwealth holds a rich history dating back to the foundation of the United States itself. The government's core mission is to serve and improve the lives of Pennsylvanians, fostering a more prosperous, informed, and secure state.

Industry

Public administration

Company size

1,001 - 5,000 Employees

Headquarters location

Harrisburg, PA, US

Year founded

1787

View All Commonwealth of Pennsylvania Jobs

Apply