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3Pl Customer Service Jobs (NOW HIRING)

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Torani

Senior Manager, 3PL Operations

San Leandro, CA · On-site

$152K - $169K/yr

You will partner closely with Customer Service, Deployment, external 3PL partners, Finance, IT, Operations, Planning, and Transportation to support Torani's long-term growth. Why You'll Love Working ...

US Cargo Group

Be Seen First

3PL field sales representative

Duarte, CA · On-site

$55K - $150K/yr

We pride ourselves on delivering flexible shipping options, greater operational control, and exceptional customer service. Our services include: * 3PL Freight Brokerage * Warehousing & Distribution

Circle Logistics, Inc

Customer Service Specialist

Toledo, OH · On-site

$15.50 - $20.50/hr

Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: * No Fail Service * Personalized Communication * Innovative ...

ShipMonk

Customer Service Representative

Pittston, PA · On-site

$15 - $20.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

ShipMonk

Customer Service Representative

Pittston, PA

$15 - $20.50/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

Torani

Senior Manager, 3PL Operations

San Leandro, CA · On-site

You will partner closely with Customer Service, Deployment, external 3PL partners, Finance, IT, Operations, Planning, and Transportation to support Torani's long-term growth. Why You'll Love Working ...

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3Pl Customer Service information

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How much do 3pl customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for 3pl customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

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What states have the most 3Pl Customer Service jobs?

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3Pl Customer Service jobs near you
Infographic showing various 3Pl Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Speedy Delivery LLC

Auburn, WA • On-site

$22/hr

Full-time

Posted 15 days ago

Job description

Speedy Delivery LLC

OUR MISSION
Not Just Last Mile, The Extra Mile.

OUR VALUES
· Not Saying “No” – Flexible Solutions
· Get It Right or Make It Right
· Not Just Reactive – Proactive
· Not Lip Service – Great Service
· Create “Fist Pump” Moments

OUR STORY
IF OUR NAME SOUNDS FAMILIAR, YOU PROBABLY GREW UP WATCHING MISTER ROGERS’ NEIGHBORHOOD… or, our brand is growing (hopefully that last one). Matt Deter started Speedy Delivery LLC (SPEEDY) in 2000 by negotiating a multi-store partnership as a 3PL with the same furniture company that helped put him through college. When it came time to name his company, Matt wanted to find a way to communicate his personal values for how business should be done. “Doing business is too often simply transactional. But business is more than a transaction—it’s about relationships with real people.”

Job Summary
Speedy Delivery LLC is looking Customer Service Representative in Seattle
This individual:
  • Is detailed and well spoken.
  • Is reliable.
  • Enjoys tracking problems and speaking with customers.
  • Possesses excellent customer service skills.
  • Remains calm under pressure when juggling multiple calls.
  • Has a High School diploma or GED equivalent.
  • Has customer service experience.
  • Is proficient with computers and technology.
Job duties would include:
  • Monitoring delivery completions.
  • Enforce company policies with delivery teams.
  • Communicate daily with customers to get feedback about delivery.
  • Address customer service issues, complaints and answer questions.
  • Perform data entry tasks.
  • Monitor surveys and reports to escalate customer complaints and driver training issues as needed.
Please reply with your resume.