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3Pl Customer Service Jobs in Wisconsin (NOW HIRING)

Arvato

Client Services Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

At least two years of Customer Service Experience * At least 2 years using Microsoft Office ... Microsoft Office experience in PowerPoint and Power BI * 3PL, Supply Chain, Logistics or similar ...

Cargill

Warehouse Coordinator

Milwaukee, WI · Hybrid

$81/hr

In this role, you will drive improvement with 3PL to ensure superior customer service to Cargill Cocoa and Chocolate customers. Key Accountabilities * Perform or resolve data entry and issues using ...

Cargill

Warehouse Coordinator

Milwaukee, WI · On-site

$81/hr

In this role, you will drive improvement with 3PL to ensure superior customer service to Cargill Cocoa and Chocolate customers. Key Accountabilities * Perform or resolve data entry and issues using ...

Cargill

Warehouse Coordinator

Milwaukee, WI · Hybrid

$81/hr

In this role, you will drive improvement with 3PL to ensure superior customer service to Cargill Cocoa and Chocolate customers. Key Accountabilities * Perform or resolve data entry and issues using ...

STELLA & CHEWY'S LLC

Shipping Coordinator

Oak Creek, WI · On-site

$17.25 - $22/hr

Shipping & Receiving Leads, Material Handlers, CDL Drivers, Production, Planning, Customer Service, Purchasing, Quality, Inventory Control, Carriers, and Third-Party Logistics (3PL) partners. Daily ...

STELLA & CHEWY'S LLC

Shipping Coordinator

Oak Creek, WI

$17.25 - $22/hr

Shipping & Receiving Leads, Material Handlers, CDL Drivers, Production, Planning, Customer Service, Purchasing, Quality, Inventory Control, Carriers, and Third-Party Logistics (3PL) partners. Daily ...

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All Jobs3Pl Customer Service Jobs3Pl Customer Service Jobs in Wisconsin

3Pl Customer Service information

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$9

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How much do 3pl customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for 3pl customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What are popular job titles related to 3Pl Customer Service jobs in Wisconsin?

For 3Pl Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching 3Pl Customer Service jobs in Wisconsin look for?

The top searched job categories for 3Pl Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for 3Pl Customer Service jobs?

Cities in Wisconsin with the most 3Pl Customer Service job openings:

3Pl Customer Service jobs near you
Infographic showing various 3Pl Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Midwest Refrigerated Services

Madison, WI • On-site

$16 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Warehouse Support Specialist

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse.

General Responsibilities:

  • Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
  • Prepare unloading tally's for warehouse to receive
  • Close out drivers; add arrival and depart times in CAM
  • Close outbound shipments & send all BOL's to customer
  • Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
  • Answer phones; schedule appointments
  • Activate/inactivate lot codes
  • Adjust receiving tickets for the dock
  • Additional office duties as needed

Qualifications:

  • Previous office experience preferred
  • Knowledge of Microsoft Office (Word, Excel) preferred

Benefits and Perks:

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.

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