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3Pl Customer Service Jobs in Utah (NOW HIRING)

Service Delivery Representative

West Jordan, UT · On-site

$14.50 - $18.75/hr

Company Description Arvato is an innovative and leading global 3PL service provider in supply chain ... The Client Services Representative will manage customer accounts, ensuring service level agreements ...

Service Delivery Representative

West Jordan, UT · On-site

$14.50 - $18.75/hr

Company Description Arvato is an innovative and leading global 3PL service provider in supply chain ... The Client Services Representative will manage customer accounts, ensuring service level agreements ...

Service Delivery Representative

West Jordan, UT · On-site

$14.50 - $18.75/hr

Company Description Arvato is an innovative and leading global 3PL service provider in supply chain ... The Client Services Representative will manage customer accounts, ensuring service level agreements ...

... forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce ... Serve as the primary point of contact for brand partners using Pattern's 3PL services, managing day ...

... forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce ... Serve as the primary point of contact for brand partners using Pattern's 3PL services, managing day ...

Fulfillment Brand Manager

Lehi, UT · On-site

$85 - $110/hr

... forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce ... Serve as the primary point of contact for brand partners using Pattern's 3PL services, managing day ...

... forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce ... Serve as the primary point of contact for brand partners using Pattern's 3PL services, managing day ...

Identify, target, and pursue new sales opportunities within the 3PL and eCommerce sectors. * Client ... customer support, implementation) to ensure seamless service delivery and client satisfaction.

Safety Manager

West Jordan, UT · On-site

$87K - $100K/yr

... 3PL operations. You will lead the charge in identifying risks, ensuring adherence to regulatory ... Customer Service & Stakeholder Communication: Serve as a point of contact for safety-related ...

Safety Manager

West Jordan, UT · On-site

$87K - $100K/yr

... 3PL operations. You will lead the charge in identifying risks, ensuring adherence to regulatory ... Customer Service & Stakeholder Communication: Serve as a point of contact for safety-related ...

Coordinate with freight forwarders, carriers, customs brokers, warehouses, and 3PL providers ... Collaborate with Customer Service and Sales teams to meet customer delivery requirements.

Senior Logistics Coordinator

Ogden, UT · On-site

$19 - $25.50/hr

Coordinate with freight forwarders, carriers, customs brokers, warehouses, and 3PL providers ... Collaborate with Customer Service and Sales teams to meet customer delivery requirements.

Senior Logistics Coordinator

Ogden, UT · On-site

$19 - $25.50/hr

Coordinate with freight forwarders, carriers, customs brokers, warehouses, and 3PL providers ... Collaborate with Customer Service and Sales teams to meet customer delivery requirements.

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3Pl Customer Service information

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What are popular job titles related to 3Pl Customer Service jobs in Utah?

For 3Pl Customer Service jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for 3Pl Customer Service jobs?

Cities in Utah with the most 3Pl Customer Service job openings:

Infographic showing various 3Pl Customer Service job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative (4-10s including Weekends)

Kenco

Ogden, UT • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Kenco Group rating

6.8

Company rating: 6.8 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

246th of 366 rated logistics


Job description

Warehouse Clerk

At Kenco Logistics, you're more than just a team memberyou're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forwardone shipment at a time.

The Warehouse Clerk is responsible for reporting, physical inventory, and system audits and for utilizing the inventory and warehouse management systems to prepare and track materials and products in preparation for shipping and receiving demands to meet customer needs. May function as both inventory control and shipping/receiving roles in some facilities.

Functions:

  • Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, distributed, and/or shipped.
  • Checks and prepares order materials for shipping.
  • May assist in loading shipments.
  • Maintain shipping and receiving records and order forms.
  • Create shipping labels and documentation for outbound products including international shipments
  • Data entry into inventory and warehouse management systems
  • Perform daily cycle count activities, inventory audits, and prepares inventory reports
  • Verifies clerical inventory records against physical inventory counts
  • Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
  • Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs.
  • Communicate and report any incidents to supervisor.
  • Miscellaneous tasks as assigned by Supervisor

Qualifications:

  • Minimum one year experience in a warehouse or distribution environment.
  • High School Diploma or equivalent preferred.
  • Basic computer skills
  • Attention to detail
  • Pass Background and Drug screen

Competencies:

  • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Collaborates Building partnerships and working collaboratively with others to meet shared objectives.
  • Decision Quality Making good and timely decisions that keep the organization moving forward.
  • Optimize Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Situational Adaptability Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements:

  • This position is not expected to travel.

Disclosures:

  • For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
  • The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
  • Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

  • Medical insurance including HSA, HRA and FSA accounts
  • Supplemental insurance including critical illness, hospital indemnity, accidental injury
  • Dental Insurance
  • Vision Insurance
  • Basic Life and Supplemental Life
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • 401(k)
  • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
  • Employer Paid Holidays- 10 days

What Kenco Group employees say

Pay

Benefits

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