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2Nd Shift Chat Agent Jobs in Raleigh, NC (NOW HIRING)

Schedule: 40 hours/week - 2nd shift. 3:00pm - 11:30pm Please note: training will be done on 1st ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

ISP Technician

Raleigh, NC · On-site

$15.50/hr

Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ... Middle-2nd shift (12pm-9pm) * Late-2nd shift (3pm-12am) * 2 days off per week, not consecutive

New

ISP Technician

Raleigh, NC · Remote

$15.50/hr

Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ... Middle-2nd shift (12pm-9pm) * Late-2nd shift (3pm-12am) * 2 days off per week, not consecutive

Schedule: 40 hours/week - 2nd shift About the Opportunity: * We're seeking a detail-oriented ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Night Shift

Knightdale, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... second language after 90 days • McDPerks discount programs for brands like Target, Amazon ...

PRODUCTION OPERATOR 2nd shift(2:00 pm to 10:00 pm) LOCATION: Moncure/Pittsboro, North Carolina ... Chat with Max For assistance with searching through our current job openings or for more ...

Isp Tech

Raleigh, NC · On-site

$15.50/hr

... phone, email, or chat, including password resets, software installations, and hardware ... 2nd shift hours. All schedules after training require working on either a Saturday or a Sunday or ...

Production Operator

Moncure, NC · On-site

$23.92/hr

PRODUCTION OPERATOR 2nd shift(2:00 pm to 10:00 pm) LOCATION: Moncure/Pittsboro, North Carolina ... Chat with Max For assistance with searching through our current job openings or for more ...

... Shift Options Candidates should indicate preferred shift availability when applying: * Monday ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Sunday crew

Zebulon, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... second language after 90 days • McDPerks discount programs for brands like Target, Amazon ...

Sunday crew

Knightdale, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... second language after 90 days • McDPerks discount programs for brands like Target, Amazon ...

Schedule: 40 hours/week - 1st shift. 7:30 to 4:00 pm About the Opportunity: * This is an excellent ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

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2Nd Shift Chat Agent information

See Raleigh, NC salary details

$5

$16

$24

How much do 2nd shift chat agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for 2nd shift chat agent in Raleigh, NC is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What is a 2nd shift chat agent?

A 2nd Shift Chat Agent is responsible for assisting customers through online chat support during the second shift, typically in the afternoon and evening hours. Their duties include answering inquiries, resolving issues, and providing product or service information in a timely and professional manner. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the typical daily responsibilities of a 2nd shift chat agent?

As a 2Nd Shift Chat Agent, your main responsibilities include assisting customers via chat, troubleshooting issues, answering questions about products or services, and logging interactions in company systems. You may handle multiple conversations at once while adhering to quality and response time standards set by your employer. Since this role is during second shift hours, you might also address escalated issues that occur after standard business hours, requiring both initiative and independence. Additionally, you’ll likely collaborate virtually with team members and supervisors to ensure smooth handoffs and updates on ongoing customer cases.

What are the key skills and qualifications needed to thrive in the 2nd shift chat agent position, and why are they important?

To thrive as a 2Nd Shift Chat Agent, you need strong written communication skills, proficiency in multitasking, and familiarity with customer service principles, typically supported by a high school diploma or equivalent. Experience with chat platforms, CRM systems, and ticketing software is often required, and some employers may value relevant customer service certifications. Attention to detail, patience, and problem-solving abilities are key soft skills that help agents excel in resolving customer inquiries efficiently. These skills are vital for maintaining high customer satisfaction and effective support, especially during later shifts when independent judgment and reliability are essential.

What are the most commonly searched types of Chat Agent jobs in Raleigh, NC?

The most popular types of Chat Agent jobs in Raleigh, NC are:

What are popular job titles related to 2Nd Shift Chat Agent jobs in Raleigh, NC?

For 2Nd Shift Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 2Nd Shift Chat Agent jobs in Raleigh, NC look for?

The top searched job categories for 2Nd Shift Chat Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 2Nd Shift Chat Agent jobs?

Cities near Raleigh, NC with the most 2Nd Shift Chat Agent job openings:

CORE LAB GENERALIST - Med Tech or MT or Medical Laboratory Scientist or MLS or Medical Laboratory Te

Durham, NC

KA Recruiting Inc.
Recruiting and Staffing Services • 1 - 10 employees

Full-time

Re-posted 18 days ago


Job description

This world-class, Level I Trauma, 300-bed hospital is looking for a MT/MLS or MLT to work the 2nd shift (Monday-Friday: 3:00pm-11:30pm). This is a full-time, permanent, generalist position.

Qualifications

- Associate’s or Bachelor’s degree in Chemical, Physical, Biological or Clinical Laboratory Science

- Generalist experience (Chemistry, Hematology, Urinalysis, Coag)

 

Interested? Apply here, or reach out to Caroline via email (caroline@ka-recruiting.com) or phone (617-746-2746). You can also schedule a time to chat using this link: https://calendly.com/caroline-ka-recruiting. 

REF #CQ1090

Be sure to check out all of our jobs at http://jobs.ka-recruiting.com. We look forward to working with you!