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24 Hour Call Center Remote Jobs (NOW HIRING)

24 Hours Group

Call Center Agent (Guatemala)

$15.25 - $20.25/hr

Remote * Shift-based -- in a Call Center that works 24/7. * Pacific Time Zone REQUIREMENTS ... Power Backup A reliable power backup that could sustain a minimum of 8 hours (full shift) Examples:

HKAA

Remote Call Center Representative

$20 - $22/hr

... a 24/7 Support Center handling facilities, utilities, water, and sanitation-related customer ... Pay: $20.00- $22.00 per hour DOE What You'll Do * Respond to alarms, phones, emails, and chats ...

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How much do 24 hour call center remote jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for 24 hour call center remote in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a 24 hour call center remote?

A 24 Hour Call Center Remote job involves handling customer inquiries, support requests, or complaints from home through phone, chat, or email. Since the call center operates 24/7, employees may work various shifts, including nights, weekends, and holidays. Responsibilities typically include troubleshooting issues, providing information, and ensuring customer satisfaction. This role requires strong communication skills, a reliable internet connection, and the ability to work independently in a remote environment.

What are the key skills and qualifications needed to thrive in a 24 hour call center remote position?

To thrive as a 24 Hour Call Center Remote agent, you need excellent verbal communication skills, a high school diploma or equivalent, and reliable internet connectivity. Familiarity with customer relationship management (CRM) software, call routing systems, and headset equipment is typically required. Strong problem-solving abilities, patience, and the ability to manage stress are standout soft skills. These competencies ensure efficient customer support, seamless workflow, and high customer satisfaction in a fast-paced, virtual environment.

What are some of the unique challenges of working remotely in a 24 hour call center, and how can I prepare for them?

Working remotely in a 24 hour call center often means adapting to rotating shifts, staying alert during non-traditional hours, and managing potential distractions at home. It’s important to set up a dedicated, quiet workspace and establish clear boundaries to maintain professional focus. Staying organized and communicating proactively with your remote team can help overcome feelings of isolation and ensure issues are addressed promptly. Many employers also provide training and support systems to help staff adjust to the demands of remote, around-the-clock operations. By preparing yourself for these challenges, you’ll be better positioned to succeed and enjoy a rewarding remote career.

More about 24 Hour Call Center Remote jobs

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24 Hour Call Center Remote jobs near you
Infographic showing various 24 Hour Call Center Remote job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Remote Customer Service Representative

VIMO

Remote

$19/hr

Other

Medical, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Call Center Remote Customer Service Representative

Salary Range $17.00 - $19.00 Hourly Position Type Full Time

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $17.00/hr. plus performance incentives

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders (For example, T-Mobile is not compatible with our internal systems)
Qualifications

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply