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Entry Level 24 Hour Call Center Jobs (NOW HIRING)

Life Alert

Emergency Dispatcher

Encino, CA · On-site

$21 - $23/hr

Description Life Alert Emergency Response is currently seeking Entry Level Customer Service Representatives for our 24 Hour Call Center in Encino, California. This is an entry level position where ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

ABOUT US Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating ... JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential ...

24 Hour Fitness

Call Center Representative

Houston, TX · On-site

$14.75 - $18.50/hr

ABOUT US Celebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating ... JOB SUMMARY As a Call Center Representative, you are responsible for making warm calls to potential ...

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How much do entry level 24 hour call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level 24 hour call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level 24 hour call center?

An Entry Level 24 Hour Call Center job typically involves answering customer inquiries, resolving issues, and providing information over the phone, email, or chat for a company that operates around the clock. Employees in this role usually work in shifts to ensure coverage at all hours, including nights, weekends, and holidays. No prior call center experience is usually required, making it suitable for those entering the workforce or looking for customer service experience. The position often emphasizes strong communication skills, professionalism, and the ability to handle a high volume of calls.

What are the key skills and qualifications needed to thrive as an entry level 24 hour call center representative?

To thrive as an Entry Level 24 Hour Call Center Representative, you need strong communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Outstanding patience, active listening, and problem-solving abilities help individuals excel in managing diverse customer inquiries. These skills are crucial for delivering consistent, effective service and maintaining customer satisfaction in a fast-paced, around-the-clock environment.

What are some common challenges faced by entry-level employees in a 24-hour call center and how can they be managed?

Entry-level employees in a 24-hour call center often encounter challenges such as adapting to shift work, managing high call volumes, and handling difficult customer interactions. To manage these, it's helpful to establish a consistent sleep routine for night shifts, utilize stress-reduction techniques, and seek guidance from experienced team members. Most call centers provide training and ongoing support to help new employees build confidence and resilience when dealing with customer concerns. Team leads and supervisors are typically available to assist with complex cases, ensuring that employees are supported as they develop their skills.

What is the difference between Entry Level 24 Hour Call Center vs Customer Service Representative?

AspectEntry Level 24 Hour Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work Environment24/7 call center, often in a call center settingOffice or remote, regular business hours
Industry UsageCommon in telecommunications, utilities, emergency servicesRetail, banking, healthcare, general customer support
Search & Comparison IntentUnderstanding roles in 24/7 support environmentsGeneral customer service roles during standard hours

The Entry Level 24 Hour Call Center and Customer Service Representative roles share similar credentials and work environments but differ mainly in scheduling and industry focus. The 24-hour call center operates around the clock, often in specialized industries like emergency services, while customer service reps typically work during regular hours in various sectors. Both roles require strong communication skills and provide entry-level opportunities in customer support.

What cities are hiring for Entry Level 24 Hour Call Center jobs?

Cities with the most Entry Level 24 Hour Call Center job openings:

What are the most commonly searched types of 24 Hour Call Center jobs?

The most popular types of 24 Hour Call Center jobs are:

What states have the most Entry Level 24 Hour Call Center jobs?

States with the most job openings for Entry Level 24 Hour Call Center jobs include:

Entry Level 24 Hour Call Center jobs near you
Infographic showing various Entry Level 24 Hour Call Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 51% Full Time, 38% Part Time, 1% Temporary, and 9% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative 1st, 2nd & 3rd Shift

Surge Staffing

Memphis, TN • On-site

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Representative 1st, 2nd & 3rd Shift

Job Type: Full-Time
Shifts: 1st, 2nd & 3rd Shift Available
Schedule: 24-Hour Call Center Shift Assigned Based on Business Needs and Candidate Availability

Job Summary

We are seeking experienced Call Center Representatives to join a professional, low-volume call center supporting federal accounts. This is a customer service-focused position where previous professional call center experience is required.

The ideal candidate is comfortable handling phone-based customer inquiries, documenting information accurately, navigating multiple computer systems, and following established procedures. Strong communication skills, attention to detail, professionalism, and dependable attendance are essential.

Responsibilities
  • Handle inbound and outbound customer calls related to federal accounts
  • Provide professional, accurate, and courteous customer service
  • Answer customer questions and research issues to provide appropriate solutions
  • Accurately document calls, customer interactions, and account information
  • Navigate multiple computer systems while assisting customers by phone
  • Follow established procedures, scripts, policies, and account-specific guidelines
  • Maintain confidentiality when handling sensitive customer and account information
  • Escalate issues when appropriate and follow established resolution procedures
  • Maintain accurate records and documentation
  • Meet established quality, attendance, and performance expectations
Qualifications
  • Previous professional call center experience is required
  • Previous experience handling customer service calls in a structured call center environment
  • Strong verbal and written communication skills
  • Professional telephone etiquette and customer service skills
  • Strong computer and data-entry skills
  • Ability to navigate multiple systems while speaking with customers
  • Strong attention to detail and accuracy
  • Ability to follow established procedures and guidelines
  • Dependable attendance and punctuality
  • Ability to work independently in a professional, structured environment
  • Ability to maintain confidentiality when handling sensitive information
Preferred Qualifications
  • Experience supporting government or federal accounts
  • Experience working with sensitive or confidential information
  • Experience in a regulated, compliance-driven, or highly structured environment
  • Previous experience working with account-specific procedures or scripts