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Entry Level 24 Hour Call Center Jobs (NOW HIRING)

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness! * 401K Matching after 1 ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness! * 401K Matching after 1 ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness! * 401K Matching after 1 ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

... extended hours. Key Responsibilities * Lead and supervise a team of more than fifteen intake ... Experience managing or coaching entry-level workforce populations * Sales experience or sales ...

BeMobile

Call Center Specialist

Grand Forks, ND · On-site

$20 - $25/hr

Wages + Commission: $20-$25+/hour Call Center Specialists have the potential to earn an average of $40,000 - $50,000 or more in total compensation during their first year, combining hourly wages and ...

BeMobile

Call Center Specialist

Grand Forks, ND · On-site

$20 - $25/hr

Wages + Commission: $20-$25+/hour Call Center Specialists have the potential to earn an average of $40,000 - $50,000 or more in total compensation during their first year, combining hourly wages and ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$20 - $21/hr

Employees working any hours on these days will earn an extra $2 per hour. Call Center Perks: * Full time employees receive $250 monthly commuter bonus * Part time employees receive $150 monthly ...

Finger Lakes Health

Call Center Operator

Geneva, NY · On-site

CALL CENTER OPERATOR Shift Hours: 7a-3:30pm FULL TIME 40 HRS/WEEK ON SITE - Geneva, NY Under the ... 24-hour answering service, paging system, and emergency response center. Carries out general ...

Petaluma Health Center

Call Center Agent

Petaluma, CA · On-site

$23.50/hr

Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness! * 401K Matching after 1 ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

Finger Lakes Health

Call Center Operator

Geneva, NY

CALL CENTER OPERATOR Shift Hours: 7a-3:30pm FULL TIME 40 HRS/WEEK ON SITE - Geneva, NY Under the ... 24-hour answering service, paging system, and emergency response center. Carries out general ...

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All Jobs24 Hour Call Center JobsEntry Level 24 Hour Call Center Jobs

Entry Level 24 Hour Call Center information

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How much do entry level 24 hour call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level 24 hour call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Entry Level 24 Hour Call Center job?

An Entry Level 24 Hour Call Center job typically involves answering customer inquiries, resolving issues, and providing information over the phone, email, or chat for a company that operates around the clock. Employees in this role usually work in shifts to ensure coverage at all hours, including nights, weekends, and holidays. No prior call center experience is usually required, making it suitable for those entering the workforce or looking for customer service experience. The position often emphasizes strong communication skills, professionalism, and the ability to handle a high volume of calls.

What is the difference between Entry Level 24 Hour Call Center vs Customer Service Representative?

AspectEntry Level 24 Hour Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work Environment24/7 call center, often in a call center settingOffice or remote, regular business hours
Industry UsageCommon in telecommunications, utilities, emergency servicesRetail, banking, healthcare, general customer support
Search & Comparison IntentUnderstanding roles in 24/7 support environmentsGeneral customer service roles during standard hours

The Entry Level 24 Hour Call Center and Customer Service Representative roles share similar credentials and work environments but differ mainly in scheduling and industry focus. The 24-hour call center operates around the clock, often in specialized industries like emergency services, while customer service reps typically work during regular hours in various sectors. Both roles require strong communication skills and provide entry-level opportunities in customer support.

What are the key skills and qualifications needed to thrive as an Entry Level 24 Hour Call Center Representative, and why are they important?

To thrive as an Entry Level 24 Hour Call Center Representative, you need strong communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Outstanding patience, active listening, and problem-solving abilities help individuals excel in managing diverse customer inquiries. These skills are crucial for delivering consistent, effective service and maintaining customer satisfaction in a fast-paced, around-the-clock environment.

What are some common challenges faced by entry-level employees in a 24-hour call center and how can they be managed?

Entry-level employees in a 24-hour call center often encounter challenges such as adapting to shift work, managing high call volumes, and handling difficult customer interactions. To manage these, it's helpful to establish a consistent sleep routine for night shifts, utilize stress-reduction techniques, and seek guidance from experienced team members. Most call centers provide training and ongoing support to help new employees build confidence and resilience when dealing with customer concerns. Team leads and supervisors are typically available to assist with complex cases, ensuring that employees are supported as they develop their skills.
More about Entry Level 24 Hour Call Center jobs
What cities are hiring for Entry Level 24 Hour Call Center jobs? Cities with the most Entry Level 24 Hour Call Center job openings:
What are the most commonly searched types of 24 Hour Call Center jobs? The most popular types of 24 Hour Call Center jobs are:
What states have the most Entry Level 24 Hour Call Center jobs? States with the most job openings for Entry Level 24 Hour Call Center jobs include:
What job categories do people searching Entry Level 24 Hour Call Center jobs look for? The top searched job categories for Entry Level 24 Hour Call Center jobs are:
Entry Level 24 Hour Call Center jobs near you
Infographic showing various Entry Level 24 Hour Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 68% Full Time, 22% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Agent

Call Center Agent

Petaluma Health Center

Petaluma, CA

$23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

  • 21 Days of Paid Time Off
  • 10 Observed Holidays
  • Medical Insurance (Entire deductible paid by us!)
  • 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
  • Dental Insurance
  • Vision Insurance
  • Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
  • 401K Matching after 1 year of employment
  • Flexible Spending Account, Dependent Care FSA
  • Life Insurance (included at no cost to the employee)
  • Long Term Disability (included at no cost to the employee)
  • Employee Assistance Program (included at no cost to the employee)

Summary: Call Center Agent delivers exceptional patient customer service through all channels of support over the phone. Call Center Agent is responsible for promptly answering calls, scheduling appointments, phone coding and navigating clients and customer needs.

Areas of Responsibility:

  • Responsible for driving a positive patient customer service experience through multiple support channels including the patient portal, website and messaging systems
  • Respond to inquiries from patients and outside agencies and refer, when necessary, to the appropriate person or department
  • Adhere to all organizational policies, HIPAA regulations and Joint Commission guidelines
  • Schedule appointments according to policies and procedures, appointment matrix, proper visit types, and other current guidelines.
  • Responsible for extensive knowledge of appointment protocols (new patient, controlled medication screening, mental health, women’s health and etc.)

Education/Experience:

  • High School or equivalent or higher education
  • Minimum of one-year experience in a health care related field or customer service preferred

Language Skills: Ability to effectively present information and respond to questions and requests from patients, co-workers, and others as necessary. Bilingual in English and Spanish; verbal required, written preferred.

Employment Type: Full-Time

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