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211 Jobs (NOW HIRING)

Pharmgate Inc

211 Production Coordinator

Omaha, NE

Description 402-330-6000 Pharmgate.com 14040 Industrial Drive Omaha, NE 68144 Job Title: 211 Production Coordinator Reports To: 211 Production Manager Department: 211 Manufacturing Classification:

Crisis Connections

211 Manager

Seattle, WA · On-site

$90K/yr

Position Summary The 211 Manager oversees the daily operations of our expanding Washington 211 contact center. The ideal candidate will play a crucial role in managing a high-performing ...

Crisis Connections

211 Manager

Seattle, WA · On-site

$90K/yr

Description Title: 211 Manager Schedule: Monday - Friday 9 am - 5 pm Location: Hybrid, Seattle WA Salary: $90,000 per year. WA residents only, please. This position requires a valid driver's license ...

Crisis Connections

211 Manager

Seattle, WA · On-site

$90K/yr

Title: 211 Manager Schedule: Monday - Friday 9 am - 5 pm Location: Hybrid, Seattle WA Salary: $90,000 per year. WA residents only, please. This position requires a valid driver's license and vehicle ...

Pharmgate Inc

211 Production Coordinator

Omaha, NE · On-site

Description: 402-330-6000 • Pharmgate.com 14040 Industrial Drive • Omaha, NE • 68144 Job Title: 211 Production Coordinator Reports To: 211 Production Manager Department: 211 Manufacturing ...

Pharmgate Inc

211 Production Technician

Omaha, NE · On-site

$16.50 - $20.50/hr

Description: 402-330-6000 • Pharmgate.com 14040 Industrial Drive • Omaha, NE • 68144 Job Title: 211 Production Technician Reports To: 211 Production Manager Department: 211 Manufacturing ...

Pharmgate Animal Health

211 Production Technician

Omaha, NE · On-site

$16.50 - $20.50/hr

Job Type Full-time Description 402-330-6000 • Pharmgate.com 14040 Industrial Drive • Omaha, NE • 68144 Job Title: 211 Production Technician Reports To: 211 Production Manager Department: 211 ...

Pharmgate Inc

211 Production Technician

Omaha, NE

$16.50 - $20.50/hr

Description 402-330-6000 Pharmgate.com 14040 Industrial Drive Omaha, NE 68144 Job Title: 211 Production Technician Reports To: 211 Production Manager Department: 211 Manufacturing Classification: Non ...

211 Palm Beach

Elder Advocate

Lake Worth, FL · On-site

$20.50 - $23/hr

We are seeking a compassionate and skilled Elder Advocate to join our team as an extension of the 211 Resource Center. This role is focused on supporting distressed, vulnerable, and at-risk ...

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211 information

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$8

$24

$43

How much do 211 jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for 211 in the United States is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between 211 vs Customer Service Representative?

Aspect211Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, nonprofit agencies, government officesCall centers, retail, corporate offices
Industry UsageHuman services, government, nonprofit sectorsRetail, telecommunications, finance, healthcare
Common Search IntentJobs in human services and support rolesCustomer support and client interaction roles

211 and Customer Service Representative roles share similarities in work environment and required credentials, often involving call center work and providing support services. However, 211 typically focuses on community resource referral and social services, while Customer Service Representatives handle direct customer inquiries across various industries.

What types of teams or departments does a 211 operator typically collaborate with during daily work?

As a 211 operator, you regularly collaborate with social service agencies, community organizations, and emergency response teams to provide callers with accurate and up-to-date resources. You may also interact with supervisors and data management staff to ensure quality control and information accuracy. Working closely with these partners helps ensure that individuals in need receive timely support and comprehensive referrals, making teamwork and clear communication essential parts of the role.

What are the key skills and qualifications needed to thrive as a 211 Call Center Specialist, and why are they important?

To thrive as a 211 Call Center Specialist, you need strong communication skills, resource knowledge, and crisis intervention abilities, typically supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic office applications is important. Compassion, patience, and problem-solving skills help specialists support callers in distress and connect them to relevant services. These skills are vital for delivering accurate information, emotional support, and effective referrals to people seeking community assistance.

What are 211 operators?

211 operators are professionals who staff helplines that connect individuals with essential community services and resources. They provide information and referrals for needs such as housing, food, mental health support, and financial assistance. By listening to callers and assessing their situations, 211 operators guide people to the most appropriate local services and agencies. Their role is vital in helping individuals navigate complex social support systems, especially during times of crisis.
More about 211 jobs
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211 jobs near you

211 Production Coordinator

Pharmgate Inc

Omaha, NE

Other

Posted 17 days ago

Job description

Description

402-330-6000 Pharmgate.com 14040 Industrial Drive Omaha, NE 68144 


Job Title: 211 Production Coordinator

Reports To: 211 Production Manager

Department: 211 Manufacturing

Classification: Exempt, Full Time


SUPERVISORY RESPONSIBILITIES:

1. Maintain fully trained manufacturing staff.

2. Organizes, directs, and oversees the schedules and work of manufacturing employees.

3. Provide opportunities for on-the-job training and SOP review as necessary.

4. Troubleshoot and resolve work problems or assist workers in solving work problems.

5. Communicate shop floor difficulties, either production or personnel, to production management for resolution.


DUTIES/RESPONSIBILIITIES:

1. Know and ensure compliance with the Standard Operating Procedures during all phases of 211 warehousing and production. This includes supervisory duties required by Standard Operating Procedures (SOPs), such as manufacturing verification review.

2. Assist department management in implementing programs necessary to assure compliance with established company policy and government regulations.

3. Ensure compliance with the manufacturing schedule established by production management.

4. Identify and corrects problems and inefficiencies in process, materials, equipment, or skills.

5. Oversee the production and labeling accountability processes and investigate all discrepancies.

6. Oversee the receiving and warehousing of all components and packaging materials within the 211 Production facility.

7. Oversee the housekeeping and cleaning programs within the 211-production facility.

8. Oversee the preventative and corrective maintenance programs within the 211-production facility and the maintenance of the shop and parts storage.

9. Perform the duties of a 211 Production Technician as required.

10. Ensure compliance with federal, state, local, FDA, cGMPs organizational laws, regulations, guidelines, and best practices.

11. Perform other duties as assigned.


REQUIRED SKILLS/ABILITIES:

1. Excellent organizational skills and attention to detail.

2. Excellent time management skills with a proven ability to meet deadlines.

3. Strong verbal and written communication skills and the ability to work with all levels of personnel.

4. Strong analytical and problem-solving skills including the ability to read and understand instructions and materials in English; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

5. Strong supervisory and leadership skills.

6. Ability to function well in a high-paced and at times stressful environment.

7. Thorough understanding of FDA and cGMP compliance regulations.

8. Proficient with Microsoft Office Suite, virtual meeting applications, SAP Business One, or other related software.


EDUCATION AND EXPERIENCE:

1. Associate degree in a related field, or three (3) years equivalent industry work experience required.

2. 3-5 years of coordination/supervisory experience, preferably in a pharmaceutical production facility or other highly regulated industry.


PHYSICAL REQUIREMENTS:

1. Prolonged periods of standing and walking through the manufacturing suite.

2. Prolonged periods of sitting at a desk working on computers.

3. Must be able to lift 50 lbs.

4. Visual acuity to inspect products and machinery.

5. Ability to occasionally climb stairs.


This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Requirements

 REQUIRED SKILLS/ABILITIES: 1. Excellent organizational skills and attention to detail. 2. Excellent time management skills with a proven ability to meet deadlines. 

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