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211 Jobs in California (NOW HIRING)

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211 Outreach Specialist

Camarillo, CA · On-site

$18 - $18.50/hr

Position Overview: 211 is a free, confidential helpline and referral service that connects people to essential community resources and social services. Anyone can call 211 - no income requirements ...

New

Establish and maintain the site quality strategy, quality policy, and quality objectives, ensuring the Quality Unit operates independently of Production (21 CFR 211.22) * Exercise final approval ...

New

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Front Crew - Ono 211

Ono, CA · On-site

$12.50 - $16.25/hr

Celebrating our 23rd anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Front Crew - Ono 211

Ono, CA

$12.50 - $16.25/hr

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Front Crew - Ono 211

Ono, CA

$12.50 - $16.25/hr

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Front Crew - Ono 211

Ono, CA

$12.50 - $16.25/hr

Celebrating our 23rd anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

KFC TEAM MEMBER 211

Los Banos, CA · On-site

$12.75 - $16.50/hr

KFC Team Member * Are you the happiest when you are helping others? * Do others count on you because you are dependable and always show up to work? * Are you competitive? Do you love to win? * Do you ...

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Front Crew - Ono 211

Ono, CA · On-site

$12.50 - $16.25/hr

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Celebrating our 20th anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

Celebrating our 23rd anniversary, Ono Hawaiian BBQ is a fast-casual restaurant known for its authentic Hawaiian Plate Lunches and other island specialties. Ono Hawaiian uses the freshest ingredients ...

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Showing results 1-20

211 information

See California salary details

$8

$24

$42

How much do 211 jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for 211 in California is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.50 per hour, depending on experience, location, and employer.

What is a 211 operator?

211 operators are professionals who staff helplines that connect individuals with essential community services and resources. They provide information and referrals for needs such as housing, food, mental health support, and financial assistance. By listening to callers and assessing their situations, 211 operators guide people to the most appropriate local services and agencies. Their role is vital in helping individuals navigate complex social support systems, especially during times of crisis.

What types of teams or departments does a 211 operator typically collaborate with during daily work?

As a 211 operator, you regularly collaborate with social service agencies, community organizations, and emergency response teams to provide callers with accurate and up-to-date resources. You may also interact with supervisors and data management staff to ensure quality control and information accuracy. Working closely with these partners helps ensure that individuals in need receive timely support and comprehensive referrals, making teamwork and clear communication essential parts of the role.

What are the key skills and qualifications needed to thrive as a 211 Call Center Specialist, and why are they important?

To thrive as a 211 Call Center Specialist, you need strong communication skills, resource knowledge, and crisis intervention abilities, typically supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic office applications is important. Compassion, patience, and problem-solving skills help specialists support callers in distress and connect them to relevant services. These skills are vital for delivering accurate information, emotional support, and effective referrals to people seeking community assistance.

What is the difference between 211 vs Customer Service Representative?

Aspect211Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, nonprofit agencies, government officesCall centers, retail, corporate offices
Industry UsageHuman services, government, nonprofit sectorsRetail, telecommunications, finance, healthcare
Common Search IntentJobs in human services and support rolesCustomer support and client interaction roles

211 and Customer Service Representative roles share similarities in work environment and required credentials, often involving call center work and providing support services. However, 211 typically focuses on community resource referral and social services, while Customer Service Representatives handle direct customer inquiries across various industries.

What are popular job titles related to 211 jobs in California?

For 211 jobs in California, the most frequently searched job titles are:

What cities in California are hiring for 211 jobs?

Cities in California with the most 211 job openings:

Infographic showing various 211 job openings in California as of June 2026, with employment types broken down into 7% Internship, 66% Full Time, 13% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,484 per year, or $24.3 per hour.

Director of Grants & Contract Compliance

211 San Diego

San Diego, CA • On-site

$100K/yr

Full-time

Posted 3 days ago

New


Job description

Description:

Director of Grants & Contract Compliance

Salary: $100,000 annually

Status: Exempt, Full-Time

Department: Finance

Reports To: Controller


About the Role


What is the Director of Grants & Contract Compliance?

As a member of 211's Administration and Finance team, the Director of Grants and Compliance is responsible for identifying, assessing, and responding to grant and funding opportunities, including but not limited to foundations, corporations, and government funding sources, to support 211 San Diego operations. This position works closely with program and fiscal staff to develop proposals and transition awarded opportunities into implementation, monitor contract and program compliance and reporting.


The opportunities identified by this position will generate and sustain revenue streams necessary for 211’s daily operations to function at full capacity and in a sustainable way.


What You’ll Do


As a key member of the team, you will:

  • Ensure existing funding opportunities are identified, monitored, capitalized, and maximized.
  • Develop a pipeline of new funding opportunities (comprised of local and national, nonprofit and government, and grant and contract opportunities).

- Lead, influence, or otherwise collaborate with partners to develop strategies and business cases for new opportunities that are aligned with 211 and CIE goals.

- Attend cultivation or solicitation of meetings, presentations, and other events.

- Attend community and networking events and fundraisers representing 211 San Diego.

- Help determine screening criteria, value creation, and rationale for targeting new opportunities.

  • Work with leadership to develop and execute strategies to identify, assess, prioritize, and execute new business opportunities. This may involve securing and analyzing relevant information, including environmental factors (such as the political landscape, marketplace conditions, government or industry standards, and organizational culture, structure, or governance).
  • Oversee and manage feasibility and programmatic visioning processes for mid to large-scale opportunities, unless otherwise assigned.

- Secure proper authorizations to move the project(s) forward.

- Develop new scopes of work in collaboration with program staff and leadership.

- Work with fiscal and program staff to develop, prepare, and submit budgets and proposals.

  • Oversee the fiscal and program compliance for funded programs.

- Manage contract and subcontract execution as well as amendments and renewals.

- Manage fiscal compliance hand-off.

- Oversee program rollout to internal stakeholders.

- Manage ongoing high-level funder relationships.

  • Track grant and contract activities, including stages of potential and secured revenue.
  • Work with program and fiscal staff to ensure accurate and timely reporting.
  • Provide weekly pipeline updates to fiscal staff and the Chief Business Development Officer.
  • Oversee Development staff, volunteers, and interns.

Our Commitment

211 San Diego is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff and clients. 211 San Diego is an Affirmative Action/Equal Opportunity employer. Persons of color, women, minorities, and individuals with disabilities and veteran/military status are encouraged to apply.

Requirements:
  • Bachelor’s degree in public administration, nonprofit management, social sciences, or related field required; Master’s degree preferred
  • Minimum 5 years of experience in grants management, resource development, or contract compliance, including a successful track record of grant writing and securing funding
  • Demonstrated excellent writing, editing, and proofreading skills
  • Demonstrated strong communication skills, including strong public speaking skills
  • Ability to track multiple projects and manage multiple priorities
  • Demonstrated ability to exercise tact and good judgment
  • Knowledge of federal and state grant regulations, including 2 CFR 200 (Uniform Guidance) and applicable compliance frameworks for government-funded programs
  • Proficiency in Microsoft Office Suite; experience with grants management or CRM systems (e.g., Salesforce, or similar) strongly preferred
  • Demonstrated ability to work in a high-paced environment
  • Strong communication and collaboration with both internal and external partners