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1St Shift Call Center Jobs in Ohio (NOW HIRING)

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Our call center is the first voice customers hear, and we invest heavily in our people. What you'll do Answer inbound calls, book and schedule service, build rapport with homeowners, and turn every ...

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Representative We are seeking a motivated and customer-focused Call Center ... In this role, you will be the first point of contact for our customers, providing exceptional ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH

Utilize Listen First Skills to discover and meet the needs of current and potential members/program ... Adhere to scheduled shift start and break times to optimize availability. * Make the Y a happy ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH

$13.50 - $16.20/hr

Utilize Listen First Skills to discover and meet the needs of current and potential members/program ... Adhere to scheduled shift start and break times to optimize availability. * Make the Y a happy ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH

$13.50 - $16.20/hr

Utilize Listen First Skills to discover and meet the needs of current and potential members/program ... Adhere to scheduled shift start and break times to optimize availability. * Make the Y a happy ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Utilize Listen First Skills to discover and meet the needs of current and potential members/program ... Adhere to scheduled shift start and break times to optimize availability. * Make the Y a happy ...

Sparkbit 360

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

Call Center Agent At Sparkbit 360, we believe that every brand has a story worth sharing, a message ... In this role, you will be the first point of contact for our customers, providing exceptional ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Utilize Listen First Skills to discover and meet the needs of current and potential members/program ... Adhere to scheduled shift start and break times to optimize availability. * Make the Y a happy ...

Consider Posh Pro

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Representative At Consider Posh Pro, we've got a knack for turning dull moments into ... In this role, you will be the first point of contact for our customers, providing exceptional ...

AllianceOne

Call Center Supervisor

Maumee, OH · On-site

$17/hr

Follow all steps of TOPS to manage their team and their shift on a daily basis to ensure 80% of ... Minimum 1 years of call center management /leadership experience (Supervisor or Team lead) or 3 ...

Aliance one

Call Center Supervisor

Maumee, OH · On-site

$17/hr

Follow all steps of TOPS to manage their team and their shift on a daily basis to ensure 80% of ... Minimum 1 years of call center management /leadership experience (Supervisor or Team lead) or 3 ...

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All Jobs1St Shift Call Center Jobs1St Shift Call Center Jobs in Ohio

1St Shift Call Center information

What is a 1st shift call center?

A 1st shift call center job refers to a customer service or support position where employees work during the first shift of the day, typically starting in the morning and ending in the afternoon (e.g., 8:00 AM to 4:00 PM). These roles involve handling incoming or outgoing calls, assisting customers with inquiries, resolving issues, and providing information about products or services. Working the 1st shift is popular among those who prefer a traditional daytime work schedule and want evenings free.

What are the key skills and qualifications needed to thrive as a 1st shift call center representative?

To thrive as a 1st Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Active listening, patience, and a calm demeanor under pressure are standout soft skills for this role. These skills ensure efficient customer service, quick issue resolution, and a positive experience for both customers and the organization.

What are some common challenges faced by agents working in a 1st shift call center, and how can they be managed?

Agents working in a 1st Shift Call Center often handle high call volumes during peak business hours, which can be demanding and fast-paced. Managing time effectively, staying organized, and utilizing stress-reduction techniques are key to maintaining productivity and delivering quality customer service. Regular team meetings and support from supervisors also help address challenges and foster a collaborative work environment. Embracing feedback and continuous learning enables agents to improve their skills and advance within the company.

What are the most commonly searched types of Call Center jobs in Ohio?

The most popular types of Call Center jobs in Ohio are:

1St Shift Call Center jobs near you
Infographic showing various 1St Shift Call Center job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, 6% Contract, and 2% Nights. Highlights an 95% Physical, and 5% Remote job distribution.

Call Center Agent

Call Center Agent at Call Management Resources

Columbus, OH • On-site

$11 - $13/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

CMR Incorporated is an Equal Opportunity as well as an Equal Orientation Employer. Train at our Grandview location and work from home in as little as 3 months. Our 24/7/365 answering service provides great a benefits package, MUCH higher than average pay scale, rapid advancement opportunity and individualized training program.

*Immediate openings for FULL TIME positions (32hrs per week+). *Shifts with immediate start available. *Set schedules so you can plan a personal and social life.

*Medical, Dental, Life, Vision, Short & Long Term Disability insurance available. *Earn up to 5 weeks of vacation. Basic Requirements: Clear English speaking voice with a Minimum of 30wpm typing required.

Open Availability (ability to work any shift) including Holidays. Good Previous Attendance Record (previous employers may be contacted to confirm) Reliable Transportation In addition, these skills will put you ahead of other applicants: Previous Call Center / Answering Service / Customer Service Experience. Spanish Speaking.

Compensation: $11.00 - $13.00 per hour + Payperiod Performance Bonuses (up to $4.00 per hour) Additional Quarterly Bonuses available. What to expect if you meet the initial interview requirements: Each step will be administered with the passing of each previous step. Step #1: Acknowledge that you have met the Basic Requirements and apply accordingly

(This step.) Step #2: Contact our Employment Hotline at 614-265-3595 for an intial telephone interview. Step #3: In House comprehensive skills, grammar, typing test and face to face interview. Please ONLY apply if you meet or exceed our "Basic Requirements".

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