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Telephonic Care Manager Jobs in Columbus, OH (NOW HIRING)

CareSource

Care Guide Plus

Columbus, OH

... home, telephonic or electronic communication Participate in the identification of the individual ... Gather information to identify and manage barriers to care Take appropriate steps to close gaps in ...

CareSource

Care Guide Plus

Columbus, OH

... telephonic or electronic communication * Participate in the identification of the individual ... Under the supervision of the Care Manager, implement effective interventions based on clinical ...

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Telephonic Care Manager information

See Columbus, OH salary details

$25.1K

$54.4K

$97.1K

How much do telephonic care manager jobs pay per year?

As of May 28, 2026, the average yearly pay for telephonic care manager in Columbus, OH is $54,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $61,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephonic Care Manager, and why are they important?

To thrive as a Telephonic Care Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with care management software, electronic health records, and telehealth platforms is typically required. Outstanding communication, active listening, and problem-solving skills help build rapport and effectively coordinate patient care remotely. These competencies are crucial for ensuring patients receive appropriate guidance and support, leading to better health outcomes and efficient care delivery.

How does a Telephonic Care Manager typically interact with patients and healthcare providers during a typical workweek?

A Telephonic Care Manager spends much of their workweek conducting scheduled phone consultations with patients to assess their health needs, provide education, and coordinate care plans. They also regularly communicate with physicians, nurses, and other healthcare professionals to ensure that patients receive appropriate follow-up and resources. Managing documentation and tracking patient progress are essential responsibilities, often requiring strong organizational and communication skills. Collaboration with multidisciplinary teams is common, and adapting to varying patient needs can be both challenging and rewarding.

What are Telephonic Care Managers?

Telephonic Care Managers are healthcare professionals, often nurses or social workers, who coordinate patient care over the phone. They assess patient needs, provide health education, help manage chronic conditions, and connect patients to resources or services. Their goal is to improve patient outcomes and reduce hospital readmissions by maintaining regular communication and supporting patients remotely. Telephonic Care Managers are commonly employed by insurance companies, healthcare providers, and care management organizations.

What is the difference between Telephonic Care Manager vs Care Coordinator?

AspectTelephonic Care ManagerCare Coordinator
CredentialsRN, LPN, or relevant healthcare certificationsVaries; often nursing or social work background
Work EnvironmentRemote, phone-based patient managementClinic, hospital, or community settings
Employer & IndustryHealth plans, insurance companies, healthcare providersHospitals, clinics, community health organizations
Primary FocusManaging patient care plans remotely via phoneCoordinating services and resources for patient care

While both roles involve patient interaction and care planning, Telephonic Care Managers primarily manage patient cases remotely through phone communication, focusing on care management and health education. Care Coordinators often work in person or in clinical settings, focusing on organizing services and resources for patient support. Both roles require healthcare knowledge but differ mainly in work environment and specific responsibilities.

What are the most commonly searched types of Telephonic Care jobs in Columbus, OH? The most popular types of Telephonic Care jobs in Columbus, OH are:
What are popular job titles related to Telephonic Care Manager jobs in Columbus, OH? For Telephonic Care Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Telephonic Care Manager jobs in Columbus, OH look for? The top searched job categories for Telephonic Care Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Telephonic Care Manager jobs? Cities near Columbus, OH with the most Telephonic Care Manager job openings:
Telephonic Care Manager jobs near you
Infographic showing various Telephonic Care Manager job openings in Columbus, OH as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,435 per year, or $26.2 per hour.
(RN) Remote Care Manager - CA License req

(RN) Remote Care Manager - CA License req

Molina Healthcare

Columbus, OH

$30.37 - $61.79/hr

Full-time

Posted 8 days ago

Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

147th of 258 rated insurance

Job description

 Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
 

Essential Job Duties 
Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. 
Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals. 
Conducts telephonic, face-to-face or home visits as required. 
Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. 
Maintains ongoing member caseload for regular outreach and management. 
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care. 
Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration. 
Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. 
Assesses for barriers to care, provides care coordination and assistance to member to address concerns. 
May provide consultation, resources and recommendations to peers as needed. 
Care manager RNs may be assigned complex member cases and medication regimens. 
Care manager RNs may conduct medication reconciliation as needed. 
 

Required Qualifications 
At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. 
Registered Nurse (RN). License must be active and unrestricted in state of practice. 
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. 
Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA). 
Demonstrated knowledge of community resources. 
Ability to operate proactively and demonstrate detail-oriented work. 
Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. 
Ability to work independently, with minimal supervision and self-motivation. 
Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. 
Ability to develop and maintain professional relationships. 
Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. 
Excellent problem-solving, and critical-thinking skills. 
Strong verbal and written communication skills. 
Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. 
Preferred Qualifications 
Certified Case Manager (CCM).

  • Bilingual. 
  • Home Health experience. 


To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $30.37 - $61.79 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Employment Type: Full Time

What Molina Healthcare employees say

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Hours and flexibility

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

Social media

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