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Technical Program Delivery Manager Jobs in Columbus, OH

Service delivery/ program management experience preferred * Ability to work independently with minimal supervision * Highly organized with strong time management skills and attention to detail

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data ...

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Technical Program Delivery Manager information

See Columbus, OH salary details

$86K

$140.7K

$162.8K

How much do technical program delivery manager jobs pay per year?

As of May 28, 2026, the average yearly pay for technical program delivery manager in Columbus, OH is $140,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,600.00 and $161,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Program Delivery Manager, and why are they important?

To thrive as a Technical Program Delivery Manager, you need expertise in project management, software development processes, and a strong background in technology, often supported by a bachelor’s degree in a related field. Familiarity with tools like Jira, Confluence, Agile methodologies, and certifications such as PMP or Scrum Master are highly valued. Outstanding leadership, communication, and problem-solving skills set top performers apart by enabling effective team coordination and stakeholder management. These skills ensure the successful delivery of complex technical projects on time and within scope, driving organizational success.

How does a Technical Program Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?

A Technical Program Delivery Manager frequently coordinates with engineering, product management, QA, and operations teams to align project goals, timelines, and deliverables. They facilitate regular meetings, manage communication channels, and resolve dependencies or blockers that may arise among different departments. By leveraging strong organizational and interpersonal skills, they ensure transparency and foster a collaborative environment, helping teams stay on track and adapt to changes quickly. This cross-team collaboration is essential for delivering complex technical programs on time and within scope.

What is a Technical Program Delivery Manager?

A Technical Program Delivery Manager is responsible for overseeing the planning, coordination, and execution of complex technical projects or programs within an organization. They work closely with cross-functional teams, including engineering, product management, and business stakeholders, to ensure that projects are delivered on time, within scope, and on budget. Their role often includes managing risks, addressing roadblocks, and ensuring clear communication among all parties involved. Technical Program Delivery Managers play a key role in driving the successful delivery of technology solutions that align with business objectives.

What is the difference between Technical Program Delivery Manager vs Technical Project Manager?

AspectTechnical Program Delivery ManagerTechnical Project Manager
CredentialsTypically requires a bachelor’s degree in IT, engineering, or related fields; certifications like PMP or PgMP are commonSimilar credentials; PMP or Agile certifications are often preferred
Work EnvironmentFocuses on managing multiple interrelated programs across teams and departmentsFocuses on managing individual projects with specific deliverables
Employer & Industry UsageUsed in tech, software, and engineering companies for large-scale initiativesCommon in IT, software development, and engineering firms for project execution

The Technical Program Delivery Manager oversees multiple related projects, ensuring strategic alignment and delivery across teams. The Technical Project Manager concentrates on executing specific projects within scope, time, and budget. Both roles require technical knowledge and strong coordination skills, but the Program Delivery Manager has a broader, strategic focus.

What are popular job titles related to Technical Program Delivery Manager jobs in Columbus, OH? For Technical Program Delivery Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Technical Program Delivery Manager jobs in Columbus, OH look for? The top searched job categories for Technical Program Delivery Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Technical Program Delivery Manager jobs? Cities near Columbus, OH with the most Technical Program Delivery Manager job openings:

Service Delivery Manager

TD SYNNEX

Groveport, OH • On-site

Full-time

Posted 3 days ago


TD SYNNEX rating

7.7

Company rating: 7.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

77th of 204 rated it services


Job description

The Service Delivery Manager is responsible for managing strategic customer relationships on a day-to-day basis and serves as the senior escalation point for service-related issues. This role ensures TD SYNNEX consistently meets or exceeds agreed Service Level Agreements (SLAs) while driving continuous improvement across operational processes and customer experience.
What You'll Do:
  • Act as the primary point of contact and senior escalation for customer service delivery issues
  • Build and maintain strong, collaborative working relationships across all areas of the TD SYNNEX operational model
  • Monitor end-to-end processes between customers and TD SYNNEX to ensure compliance with SLAs and identify opportunities for continuous improvement
  • Lead effective communication with customers and internal stakeholders regarding process or system changes
  • Own SLA management, including:
    • Collecting, analyzing, and presenting SLA performance reports
    • Proactively identifying risks and escalating service level issues, including resource constraints
  • Facilitate and lead operational reviews, including monthly performance calls and quarterly face-to-face reviews
  • Ensure operational processes are clearly defined, consistently followed by operations teams, regularly reviewed, and improved as needed
  • Support internal data systems to maintain data integrity and improve service delivery outcomes
  • Drive service excellence through process optimization and cross-functional collaboration

What We're Looking For:
  • Proven ability to analyze and resolve complex issues in a timely and effective manner
  • Strong customer-facing and proactive account management skills
  • Excellent communication skills at all levels (verbal, written, and face-to-face)
  • Strong influencing and stakeholder management capabilities
  • Service delivery/ program management experience preferred
  • Ability to work independently with minimal supervision
  • Highly organized with strong time management skills and attention to detail
  • Demonstrated relationship-building skills with internal and external partners
  • Experience working with CRM systems
  • Solid understanding of Sales and Operations processes
  • Strong numerical skills and data-driven mindset
  • Process-driven, results-oriented, and adaptable to change
  • Advanced Excel skills required
  • Working knowledge of Microsoft Word and Outlook
  • Experience with SAP preferred but not required
  • ITIL Foundation certification desirable but not essential

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What's In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

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