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Remote Itsm Analyst Jobs Near Me

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

... remote access, and internal applications. • Customer service state of mind, with the possibility ... ITSM • Candidates must complete in-person technical and work style interviews (combined or ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

... remote desktop tools, and diagnostic utilities * Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a team. * Strong problem-solving and analytical ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

... remote desktop tools, and diagnostic utilities * Familiarity with ITSM best practices, such as ITIL * Ability to work independently and as part of a team. * Strong problem-solving and analytical ...

Qnity

End User Computing (EUC) Engineer

Delaware, OH · Hybrid

Analyze trends and proactively improve user experience * Develop user documentation and support ... Experience supporting global environments and remote users * ITIL framework familiarity * Relevant ...

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How much do remote itsm analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote itsm analyst in the United States is $71,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $79,000.00 per year, depending on experience, location, and employer.
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Remote Itsm Analyst jobs near you
A map of the United States highlighting the number of Remote Itsm Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Itsm Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Analyst - Columbus, OH

STI

Columbus, OH • On-site

$19.75 - $27/hr

Contractor

Re-posted 20 days ago

Job description

Help Desk Analyst
Columbus, OH
On Site Position; 3-month contract with the possibility of extension
Contract Position Summary
• FCDC is seeking a Help Desk Contractor to join our team.
• The contractor must be a U.S. citizen or a green card holder.
• Assign rights to applications.
• Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.
• Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.
• Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
• Deletion and disabling of users.
• Regularly scheduled cleanup of accounts.
• Remediation of issues related to user accounts.
• Management of secondary accounts and privileged access accounts.
• Solid technical background with service desk and desktop support
• Basic understanding of the operations of the Active Directory.
• Basic understanding and operations of Outlook.
• Should be able to impact day one of this project.
• Basic endpoint deployment knowledge.
• Configuration of new device procurements
• Deliveries of new procurements
• E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
• Basic understanding of and operation of ITSM
• Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment.
Candidates must provide relevant professionalreferences

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