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Job Summary:
Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio, providing high-quality health coverage to over 1.2 million members. The Data Exchange Engineer plays a key role in infrastructure engineering, focusing on automation, capacity management, and incident response while assisting with the design and implementation of new technologies.
Responsibilities:
• Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
• Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
• Supports production as part of a 24x7 on-call rotation.
• Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
• Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
• Mentors junior engineers.
• Performs other duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
• 4+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
• Experience developing and implementing software oriented towards systems or network automation
• Experience analyzing and troubleshooting systems
• CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
• Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
• Containerization (Kubernetes, Docker, TKGI, etc.)
• VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
• Familiarity with DevOps and SRE practices
• Ability to drive systematic improvements and contribute at high levels with limited direction
• Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership
• Ability to manage multiple tasks in a time-critical production environment
• Ability to research and apply systems and security specifications for the next generation of hardware/software platforms
• Ability to design, test and document the use of new features and procedures to improve server systems and security operations
• Ability to gather, interpret, document and evaluate architectural system requirements
• Proficiency in using BMC Control-M for automated job management
Company:
Medical Mutual Provides and administers health benefits for citizens in Ohio. Founded in 1934, the company is headquartered in Cleveland, USA, with a team of 1001-5000 employees. The company is currently Late Stage.