Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are currently seeking an IT Service Desk Supervisor in our Columbus, OH location.
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are currently seeking an IT Service Desk Supervisor in our Columbus, OH location.
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are currently seeking an IT Service Desk Supervisor in our Columbus, OH location.
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are currently seeking an IT Service Desk Supervisor in our Columbus, OH location.
IT Service Desk II
Columbus, OH · On-site +1
IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical ...
IT Service Desk II
Columbus, OH · On-site +1
IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical ...
IT Service Desk Supervisor
Columbus, OH · On-site
We are currently seeking an IT Service Desk Supervisor responsible for leading the daily operations of the IT Service Desk and ensuring high-quality technical support to end users across the ...
IT Service Desk Supervisor
Columbus, OH · On-site
We are currently seeking an IT Service Desk Supervisor responsible for leading the daily operations of the IT Service Desk and ensuring high-quality technical support to end users across the ...
IT Service Desk Tier 2
Columbus, OH · On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
We are looking to fill a position for IT Service Desk in Columbus OH Qualifications Service Desk, ITIL, SCCM, Powershell, ITSM Additional Information All your information will be kept confidential ...
We are looking to fill a position for IT Service Desk in Columbus OH Qualifications Service Desk, ITIL, SCCM, Powershell, ITSM Additional Information All your information will be kept confidential ...
Service Desk Agent
Columbus, OH · On-site
$16.50 - $21/hr
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk ... associate to technician and group performance • Coordinate training and documentation of ...
Service Desk Agent
Columbus, OH · On-site
$16.50 - $21/hr
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk ... associate to technician and group performance • Coordinate training and documentation of ...
The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical ... Service Desk Specialists engage with Abercrombie associates located throughout the world utilizing ...
The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical ... Service Desk Specialists engage with Abercrombie associates located throughout the world utilizing ...
The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical ... Service Desk Specialists engage with Abercrombie associates located throughout the world ...
The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical ... Service Desk Specialists engage with Abercrombie associates located throughout the world ...
IT Service Desk Agent - Columbus, OH 43219
Columbus, OH · On-site
$22 - $24/hr
Job Title: IT Service Desk Agent Job Location: Columbus, OH 43219 Job Duration: 12 months of contract Kindly help me out with your most updated resume Job Summary: * The Service Desk Agent is the ...
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IT Service Desk Agent - Columbus, OH 43219
Columbus, OH · On-site
$22 - $24/hr
Job Title: IT Service Desk Agent Job Location: Columbus, OH 43219 Job Duration: 12 months of contract Kindly help me out with your most updated resume Job Summary: * The Service Desk Agent is the ...
Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 - Onsite Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service ...
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Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 - Onsite Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service ...
Service Desk Lead
Columbus, OH · On-site
Directs the day-to-day IT support activities of the Service Desk, with team-lead responsibilities for assigned staff. * Accountable for ensuring continuity of computer, network, and application ...
Service Desk Lead
Columbus, OH · On-site
Directs the day-to-day IT support activities of the Service Desk, with team-lead responsibilities for assigned staff. * Accountable for ensuring continuity of computer, network, and application ...
Service Desk Lead
Columbus, OH · On-site
$81K - $120K/yr
Responsibilities The IT Service Desk Lead supports federal customers by managing Tier 1/Tier 2 service desk operations, maintaining disciplined ITIL 4 practices, and ensuring contract‑compliant ...
New
Service Desk Lead
Columbus, OH · On-site
$81K - $120K/yr
Responsibilities The IT Service Desk Lead supports federal customers by managing Tier 1/Tier 2 service desk operations, maintaining disciplined ITIL 4 practices, and ensuring contract‑compliant ...
New
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While ...
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IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
Title: IT Support / Service Desk Agent Location: Columbus, OH 43219 Duration: 12 Months + Extensions The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While ...
Service Desk Agent
Columbus, OH · On-site
$50K - $55K/yr
... associate to technician and group performance • Coordinate training and documentation of ... IT Service Desk • Proactive, effectively addressing Incidents and Service Requests, having ...
Service Desk Agent
Columbus, OH · On-site
$50K - $55K/yr
... associate to technician and group performance • Coordinate training and documentation of ... IT Service Desk • Proactive, effectively addressing Incidents and Service Requests, having ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $24/hr
Summary: The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers ...
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IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $24/hr
Summary: The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers ...
Ohio_Service Desk Analyst_Call Centre exp_w2
Columbus, OH · On-site
$19.75 - $27/hr
Qualifications 2-3 years previous IT Service Desk and/or Call Centre experience required in the following areas. * Active Directory knowledge. Creating user accounts, reset passwords, create groups ...
Ohio_Service Desk Analyst_Call Centre exp_w2
Columbus, OH · On-site
$19.75 - $27/hr
Qualifications 2-3 years previous IT Service Desk and/or Call Centre experience required in the following areas. * Active Directory knowledge. Creating user accounts, reset passwords, create groups ...
It Service Desk Associate information
See salary details
$8.65 - $11.32
6% of jobs
$11.32 - $13.99
9% of jobs
$14.79 is the 25th percentile. Wages below this are outliers.
$13.99 - $16.65
31% of jobs
The median wage is $17.04 / hr.
$16.65 - $19.32
25% of jobs
$21.05 is the 75th percentile. Wages above this are outliers.
$19.32 - $21.98
5% of jobs
$21.98 - $24.65
9% of jobs
$24.65 - $27.32
5% of jobs
$27.32 - $29.98
4% of jobs
$29.98 - $32.65
1% of jobs
$32.65 - $35.31
1% of jobs
$35.31 - $37.98
2% of jobs
$8
$20
$37
How much do it service desk associate jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for it service desk associate in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.
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For It Service Desk Associate jobs, the most frequently searched job titles are:
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Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
Supporting enterprise production support process for reporting, evaluating, resolving incidents
Leveraging Salesforce as a ticketing tool
Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
Reporting on metrics like call volume, call types, technical talk time
Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
Complete daily help desk checklist summarizing handoff tickets, policies and settlements
Lead specialists may also act as manager on call.
Requirements:
Strong customer service, organization, and communication skills
Strong process management skills
Ability to understand software, hardware, telephony and connectivity
Ability to acquire data
Ability to multi-task
Ability to focus on objectives while being detail-oriented
Ability to work independently
Strong problem-solving skills
Ability to work effectively with colleagues
Ability to listen effectively and communicate with candor and honesty
1-2 years in IT Support (Service Desk preferred and/or Deskside experience
Experience in supporting multi-site and/or supporting or deploying systems preferred
Experience using Service Desk ticketing system to track incidents/requests
Experience win Medium/large support environments
Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support