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U.S. Navy

IT Support Specialist

Columbus, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

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Marysville, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

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New Albany, OH

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As of Aug 10, 2026, the average hourly pay for it apprentice in the United States is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
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It Apprentice jobs near you
A map of the United States highlighting the number of It Apprentice job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of It Apprentice job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Information Technology Apprentice (Data Services)

Ohio Department of Aging

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Job description

What you'll do:
Under direct guidance & supervision, works toward acquiring the knowledge, skills, & abilities required to perform entry-level duties within an assigned information technology program area team:
  • Serves as an apprentice to designated staff learning core information technology competencies
  • Attends training courses relevant to assigned information technology program area
  • Assists assigned information technology program area team with daily tasks such as enterprise backup configuration, server maintenance, server patching, complete customer requests, & server monitoring
  • Learns IT Change Management policies & procedures
  • Assists with running reports for billing, backup status reporting, SLAs, & monitoring
  • Builds foundational knowledge of data backup & protection concepts & strategies including WORM, 3-2-1, & others
  • Leverages appropriate resources to build problem solving skills
  • Learns foundational concepts of scripting
Performs other related duties as needed including:
  • Representing the agency & assigned program area to internal & external customers
  • Scheduling meetings, preparing agendas, & taking meeting notes
  • Providing project support for enterprise backup services projects

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
Minimum Qualifications:
1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support
-Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Information Technology
Knowledge:
  • Computer hardware & software
  • Ticketing software (e.g., Service Now)*
  • Customer Service techniques & standards*
  • State IT policies, procedures, & applicable laws*
  • Operations & processes for diagnosing common or recurring system problems*
  • Database procedures used for querying prior incidents to gather information*
  • Enterprise Backup & Data Protection solutions (Physical & Virtual server, Databases, enterprise backup server management, storage management, disaster recovery planning)*
  • Incident response & handling methodologies*
  • Principal methods, procedures, & techniques of gathering information & producing, reporting, & sharing information*
  • Organization's core business/mission processes*

Skills:
  • Technical writing & documentation practices (e.g., standard operating procedures, training documents, workflow diagrams) *
  • Reading/verbal comprehension (i.e., comprehend & apply written & verbal instructions)
  • Operating PC Hardware & Software (e.g., MS Word, Excel, PPT, Outlook)
  • Critical thinking (i.e., impact analysis, troubleshooting)
  • Conducting open-source research for troubleshooting network & client-server issues*
  • Basic operation of computers
  • Basic Scripting capabilities*
  • Data protection strategies*

Abilities:
  • Communication (e.g., Oral, Written, Active Listening)
  • Problem sensitivity/problem solving
  • Time Manage (e.g., organization & prioritization)
  • Active learning
  • Match the appropriate knowledge repository technology for a given application or environment*
  • Accurately define incidents, problems, & events in trouble ticketing system*

*Developed after employment
Ohio Department of Aging logo

About Ohio Department of Aging

Sourced by ZipRecruiter

The Ohio Department of Aging, based in Columbus, OH, US, is within the healthcare and service industry, primarily serving older individuals and their care providers throughout the state. As a state government agency, its key role is to ensure the provision of quality services and supports that assist older Ohioans to live healthier, safer and more productive lives. The department functions through the official website, ohio.gov. It was established with a mission to position the State of Ohio on the leading edge of solution-driven innovation for the challenges and opportunities presented by Ohio's rapidly aging population.

Industry

Public administration

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

View All Ohio Department of Aging Jobs

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