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It Apprentice Jobs in Massachusetts (NOW HIRING)

Apprentice Security Installer

Canton, MA · On-site

$17.50 - $23/hr

... CCTV and integration technology. Responsibilities: * Installing field devices (cameras, alarm ... information, or any other characteristic protected by applicable federal, state, or local law.

Apprentice Security Installer

Canton, MA

$17.50 - $23/hr

... CCTV and integration technology. Responsibilities: * Installing field devices (cameras, alarm ... information, or any other characteristic protected by applicable federal, state, or local law.

... CCTV and integration technology. Responsibilities: * Installing field devices (cameras, alarm ... information, or any other characteristic protected by applicable federal, state, or local law.

Information Security Lead

Waltham, MA · On-site +1

$150K - $200K/yr

Through a community of partners, we democratize access to pre-competitive tools, technologies ... At Alloy, we have an ethos of "Mentorship-By-Apprenticeship" in all of our positions. We strive to ...

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

As an apprentice, you will build foundational knowledge of insurance products, develop consultative ... Ability to learn new systems and technology quickly Preferred Qualifications: * Experience in ...

... edge technologies. Receive comprehensive training through in-person, online, and on-the-job ... Explain technical information to both technical and non-technical audiences * Participate in ...

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It Apprentice information

See Massachusetts salary details

$12

$21

$30

How much do it apprentice jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for it apprentice in Massachusetts is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.12 per hour, depending on experience, location, and employer.

What is an IT apprentice?

IT Apprentices are individuals who are enrolled in a structured training program that combines on-the-job experience with classroom or online learning in the field of information technology. They work alongside experienced IT professionals to gain practical skills while earning industry-recognized certifications. IT apprenticeships are designed to help people start a career in IT by providing real-world experience, mentorship, and a pathway to full-time employment. These programs often include areas such as technical support, networking, cybersecurity, or software development. Upon completion, apprentices typically have the skills needed for entry-level IT roles.

What skills and qualifications are needed to thrive as an IT apprentice?

To thrive as an IT Apprentice, you need a foundational understanding of computer hardware, software, networking basics, and often a relevant diploma or coursework in information technology. Familiarity with operating systems (like Windows and Linux), basic troubleshooting tools, and sometimes certifications such as CompTIA A+ are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help you learn quickly and collaborate with team members. These skills are crucial for adapting to new technologies, resolving technical issues efficiently, and building a successful IT career.

What are common challenges faced by IT apprentices during their training, and how can they be overcome?

IT Apprentices often encounter challenges such as adapting to rapidly evolving technologies, managing multiple tasks or projects simultaneously, and bridging the gap between theoretical knowledge and practical application. To overcome these challenges, apprentices are encouraged to actively seek guidance from mentors, participate in hands-on projects, and regularly communicate with their team members. Embracing a proactive learning attitude and being open to feedback can significantly enhance both technical skills and workplace confidence.

What are the most commonly searched types of It jobs in Massachusetts?

The most popular types of It jobs in Massachusetts are:

What cities in Massachusetts are hiring for It Apprentice jobs?

Cities in Massachusetts with the most It Apprentice job openings:

Infographic showing various It Apprentice job openings in Massachusetts as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,977 per year, or $21.1 per hour.

Tier 1 IT Support Technician

SPS New England, Inc.

Salisbury, MA • On-site

$22.75 - $31.25/hr

Full-time

Re-posted 15 days ago


Job description

Application Instructions
Since 1984, SPS has been helping to rebuild New England's infrastructure. Wherever you drive throughout Massachusetts and southern New Hampshire, there's a good chance you will travel down a road or over a bridge built by SPS New England.
Position Description
SPS New England, Inc., one of the leading heavy highway contractors in New England, is seeking a highly motivated individual to perform IT support for our office and field teams across a broad array of technology tools and platforms. As a Tier 1 IT Support Technician, you will manage incoming trouble tickets and be the first point of contact for employees encountering technical issues related to hardware, software, and network. You'll handle basic troubleshooting, guide users through resolutions, and escalate complex issues to higher-level resources when necessary. This role demands excellent problem-solving, communication, and interpersonal skills to ensure user satisfaction and smooth IT operations within SPS.
Position Requirements
Responsibilities
    • Provide timely technical support for employees' hardware, software, and mobile devices, both on-site and remotely.
    • Install, configure and support Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint.
    • Install, configure, and upgrade software applications.
    • Manage and respond to IT helpdesk emails and requests, prioritizing tasks and ensuring timely resolution.
    • Troubleshoot and resolve common technical issues with PCs, applications, and peripherals such as printers and scanners.
    • Install, configure, and support security systems including cameras and door access systems.
    • Set up and install PCs, laptops, tablets, and smartphones for new employees.
    • Assist with new employee onboarding and provide basic IT training on company systems and software.
    • Troubleshoot conference room technology, printers, and scanners.
    • Document internal processes, procedures, issues, and resolutions to maintain a knowledge base for future reference.
    • Collaborate effectively with IT teams and escalate complex technical problems to higher-level support when needed.
    • Communicate with clients to provide updates on ticket progress, notify them of changes, and ensure satisfaction
    • Support construction-specific software applications like Procore, HCSS, Trimble, and Bluebeam among others
    • Assist in managing and maintaining cloud-based solutions and data storage used for project documents and collaboration.
    • Ensure proper network connectivity and troubleshoot basic network issues for office and field operations.

Requirements
    • 1-2 years of experience in IT support or a related field.
    • Basic understanding of operating systems (Windows, macOS), business applications, and network systems.
    • Experience with help desk ticketing systems and remote desktop software.
    • Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
    • Excellent communication skills (verbal and written) to interact with users and explain technical concepts clearly.
    • Customer-oriented and patient approach to provide exceptional support.
    • Ability to adapt to changes quickly and prioritize multiple tasks effectively.
    • Familiarity with construction-related software or a willingness to learn industry-specific applications.
    • Knowledge of network basics and troubleshooting connectivity issues.

Equal Opportunity Employer
It is the policy of SPS New England, Inc. to assure that applicants are employed, and that employees are treated during employment, without regard to their race, religion, sex, sexual orientation, gender identity, color, national origin, age or disability. Such action shall include: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship, pre-apprenticeship, and/or on-the-job training. It is also the policy of SPS New England, Inc. to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, protected veteran status, or any other applicable legally protected status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, recruitment advertising, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay, fringe benefits or other forms of compensation, and selection for training, including apprenticeship, pre-apprenticeship, on the job training, classification, and referral, at all levels of employment. Consistent with these obligations, SPS New England, Inc. also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Employees and applicants of SPS New England, Inc. will not be subject to harassment on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, protected veteran status or any other applicable legally protected status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
SPS New England, Inc. is seeking minority and female employees, and all employees are encouraged to recruit minority and females as well.