10 of the Best Types of Help Desk Jobs in 2026

Discover some great types of Help Desk jobs that are hiring now.

High Paying Help Desk Jobs

• Help Desk Manager

  Salary range: $66,000 - $100,000

  The qualifications that you need to start working as a help desk manager include leadership abilities and customer service skills. The degree requirements for this career can vary from employer to employer. In some cases, a help desk manager needs several years of experience in a customer support position. If your job involves technical support, you may need a degree in computer science or IT. Some companies, however, prefer to hire managers with a business degree or experience equivalent to a degree. A help desk manager also needs the ability to train support staff and set policies and practices.

• Entry Level Help Desk

  Salary range: $40,000 - $54,000

  Entry-level jobs are positions that do not require any previous experience in the role. Most entry-level jobs are aimed at high school or college graduates as a starting point for a future career goal. A college student may have majored in their ideal career field, but will still need to start in an entry-level position to train in a real-world environment. Some students move from internships into entry-level jobs, but most entry-level jobs do not expect a candidate to have any prior employment or on-site training.

• Virtual Help Desk

  Salary range: $40,000 - $54,000

  A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.

• Temporary Help Desk

  Salary range: $40,000 - $54,000

  A Temporary job is an employment arrangement in which both parties, the employee and employer, agree in advance that the position will be filled for a set period. Temporary jobs often are based on employers’ seasonal or specific project needs. Occasionally, Temporary employees will be offered ongoing, full-time positions if their performance is excellent and a position is available. However, you should not assume this will be the case.

• Full Time Help Desk

  Salary range: $40,000 - $54,000

  Full-time employment hours are generally determined by the employer. There is no single universal definition; however, various laws and policies govern different types of eligibility and statuses. For example, the Fair Labor Standards Act does not define full-time employment but does require overtime pay after 40 hours of work in a workweek for non-exempt employees. The Affordable Care Act, in determining Applicable Large Employers, defines full-time employees as those working an average of at least 30 hours per week, or 130 hours a month. The H-1B Visa Program defines full-time as 40 hours per week, normally, and in no event would less than 35 hours per week be considered to be full-time employment. In practice, full-time employment is typically between 32 and 40 hours per week.

• Freelance Help Desk

  Salary range: $40,000 - $54,000

  Freelancers are self-employed. As a freelancer, you provide work to clients and invoice them for it. The type of clients you have depends on what kind of services you offer. Your clients can be individuals or companies. A full-time freelancer often has assignments from multiple clients at once. Some common services that people provide as freelancers are: writing, editing, graphic design, web design, marketing, programming, accounting, and bookkeeping. Freelancing is ideal for those who prefer to be their own boss and are willing to market themselves to meet their income goals.

• Junior Help Desk

  Salary range: $37,000 - $50,000

  Junior Help Desk is a typical job search query. Most salaries for Junior Help Desk jobs pay between $37,000 (25th percentile) and $50,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Junior Help Desk job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Help Desk Coordinator

  Salary range: $34,000 - $50,000

  Coordinators plan and schedule events, programs, or projects. In this position, you can work in a variety of industries, so your duties and the necessary qualifications vary by field. There are project coordinators who work in the construction, manufacturing, and development industries, program coordinators, who typically work in education, community outreach, or non-profit organizations, and numerous other positions that require significant coordination experience. For those who work in labor industries, coordination might include developing timetables and budgets for the ordering and delivery of materials or services, while at a school, an instructional coordinator might prepare an afterschool program curriculum.

• Help Desk Apprentice

  Salary range: $37,000 - $50,000

  Help Desk Apprentice is a more unusual job search query but still may give you interesting job results. Most salaries for Help Desk Apprentice jobs pay between $37,000 (25th percentile) and $50,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Help Desk Apprentice job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Help Desk Internship

  Salary range: $36,500 - $48,000

  An Internship is a position within your desired field that pays little or no money but offers you the opportunity to gain real-world experience. This may set you apart for your future job search. Generally, Internships are almost expected by employers on an entry-level candidate’s resume. You are much more of an asset to an employer if you have some work experience.