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62 Windstream Customer Service Jobs Hiring Near You

Outsource Inc.

OSP Locate Specialist

Altamonte Springs, FL · On-site

$50K - $66K/yr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 2/28/2022 Close Date Created By Mark Griffin ...

Outsource Inc.

Outside Plant CAD Drafter

Tallahassee, FL · On-site

$21.25 - $28.75/hr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 1/31/2023 Close Date Created By Mark Griffin ...

Outsource Inc.

OSP Locate Specialist

Tallahassee, FL · On-site

$50K - $67K/yr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 2/28/2022 Close Date Created By Mark Griffin ...

Outsource Inc.

Outside Plant Engineer

Greenville, NC · On-site

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 6/8/2026 Close Date Created By Mark Griffin ...

Outsource Inc.

Field Technician

Santa Fe, NM · On-site

$19.50 - $26.50/hr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 5/26/2026 Close Date Created By Lisa Parsons ...

Windstream

Outside Sales Specialist - Kinetic

Gray, GA · On-site

$85K - $150K/yr

Help customers place orders, set up billing, and start new service with a strong customer service approach * Use company-provided mobile sales tools, including iPads and iPhones, to manage sales ...

Windstream

Outside Sales Specialist - Kinetic

Ridgway, PA · On-site

$85K - $150K/yr

Help customers place orders, set up billing, and start new service with a strong customer service approach * Use company-provided mobile sales tools, including iPads and iPhones, to manage sales ...

Windstream

Project Mgr II

Mobile, AL · On-site

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect ...

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Windstream Jobs Information

What is it like to work at Windstream?

Windstream is a telecommunications company that values a customer-centric approach and a collaborative work environment, fostering a culture of teamwork and innovation.

The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.

Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.

What makes Windstream an attractive place to work?

Windstream is a leading provider of advanced network communications and technology solutions, serving both residential and business customers across the United States. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and skill-building through various training programs and mentorship initiatives. By joining Windstream, individuals can contribute to the company's mission of delivering exceptional customer experiences and stay at the forefront of the rapidly evolving telecommunications industry.

Do workers at Windstream get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Windstream pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 54 people who took the Breakroom Quiz between October 2024 and June 2026.

At Windstream, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Windstream affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Windstream?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 12% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 32% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Windstream worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

Do Windstream workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Windstream workers to change shifts?

Some people find it hard to change shifts.
54% of people report that it’s hard to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to get time off at Windstream?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Windstream managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.

Do jobs at Windstream spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to take sick days at Windstream?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Windstream good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at Windstream feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Windstream get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between October 2024 and June 2026.

Is it stressful to work at Windstream?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Windstream enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people at Windstream recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Windstream?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people get support to advance at Windstream?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between October 2024 and June 2026.

Do people think Windstream’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Windstream is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between October 2024 and June 2026.

What are the most popular job types at Windstream?

    What are the most popular jobs at Windstream?

    What are the most popular categories at Windstream?

    Infographic showing various Customer Service job openings at Windstream in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Wireline Telecom FTTH Area Manager

    MasTec Communications Group

    Ohio City, OH

    $85K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 15 days ago

    MasTec rating

    7.4

    Company rating: 7.4 out of 10

    Based on 154 frontline employees who took The Breakroom Quiz

    35th of 80 rated construction

    Job description

    Overview

    MasTec Communications Group gives you the opportunity to become a part of an engaging and growing industry. As a Wireline Telecom Area Manager, you are part of the engineering management team, providing your strong leadership, project management, and accountability to a team of construction professionals.

    MasTec Communications Group takes great pride in providing engineering, construction, design, and management solutions that meet the growing telecommunications needs throughout the United States. Join our fast-growing team of professionals and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety! Make it Safe, Make it Personal, Make it Home.


    Responsibilities

    As an Wireline Telecom Area Manager, you will see construction projects built from start to finish while mentoring your team members for success.

    In addition, you will:

    • Manage a team of Outside Plant Engineers (Project Coordinators)
    • Assign and oversee projects to team members, monitor projects for timely completion, and ensure a high level of quality is met
    • Coach, develop and mentor team members
    • Maintain a monthly financial forecast for project management

    Qualifications

    About You:

    • Safety is a value you live by
    • You have experience managing telecom construction projects
    • You embrace the challenge of coaching and mentoring your team
    • You have an understanding of basic accounting principles
    • You have a working knowledge of Microsoft Office and the ability to learn custom software
    • Must have a strong knowledge of FTTH underground deployment of fiber
    • Needs P&L and budget experience
    • Experience with Kinetic Windstream is a plus

    MOS Codes 12166, 62E1G, 12A, 12N, 12T relate well to this position.

    Compensation of $85,000 annually.

    Hard work pays off. See what you’ll get for your effort: 

    Financial Security 

    • 401(k) with company match 
    • Employee Stock Purchase Plan (ESPP) 
    • Life insurance 
    • Short-term and Long-term disability 

    Health and Wellness 

    • Medical, dental, and vision insurance 
    • Dependent care and medical flexible spending accounts
    • Employee Assistance Program (EAP) 

    Work/Life Balance 

    • Paid time off 
    • Paid holidays 
    • Family and medical leave 
    • Paid sick time

    We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec! 

    MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

    #MasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers

    Qualifications:

    About You:

    • Safety is a value you live by
    • You have experience managing telecom construction projects
    • You embrace the challenge of coaching and mentoring your team
    • You have an understanding of basic accounting principles
    • You have a working knowledge of Microsoft Office and the ability to learn custom software
    • Must have a strong knowledge of FTTH underground deployment of fiber
    • Needs P&L and budget experience
    • Experience with Kinetic Windstream is a plus

    MOS Codes 12166, 62E1G, 12A, 12N, 12T relate well to this position.

    Compensation of $85,000 annually.

    Hard work pays off. See what you’ll get for your effort: 

    Financial Security 

    • 401(k) with company match 
    • Employee Stock Purchase Plan (ESPP) 
    • Life insurance 
    • Short-term and Long-term disability 

    Health and Wellness 

    • Medical, dental, and vision insurance 
    • Dependent care and medical flexible spending accounts
    • Employee Assistance Program (EAP) 

    Work/Life Balance 

    • Paid time off 
    • Paid holidays 
    • Family and medical leave 
    • Paid sick time

    We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec! 

    MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

    #MasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers

    Education:UNAVAILABLEEmployment Type: FULL_TIME

    What MasTec employees say

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