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60 Windstream Customer Service Jobs Hiring Near You

TUSCOM

Network Engineer

Tuscaloosa, AL · On-site

... carrier services with AT&T, Comcast, Windstream, etc. 8. Support multiple customer locations with various network configurations. 9. Continually strive to automate and enhance operations by ...

TUSCOM

Network Engineer

Tuscaloosa, AL · On-site

... carrier services with AT&T, Comcast, Windstream, etc. 8. Support multiple customer locations with various network configurations. 9. Continually strive to automate and enhance operations by ...

Windstream

Field Service Technician

Melrose, FL · On-site

Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. This is a safety sensitive ...

Windstream

Field Service Technician

Alachua, FL · On-site

Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. This is a safety sensitive ...

Windstream

Field Service Technician

Reddick, FL · On-site

Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. This is a safety sensitive ...

Atria Group LLC

QA Testers

Irving, TX

$500/day

A) Telecom industry background B) experience working on some sort of billing or customer service ... Windstream We are charging Frontier daily rates for our consultants as opposed to hourly. Because ...

Windstream

Service Delivery Project Mgr

Mobile, AL · On-site

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect ...

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

This role has a customer service function, supporting our clients as they make changes to their ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT ...

Outsource Inc.

Outside Plant Engineer

Tallahassee, FL · On-site

... Network and Customer Services Operations, the company has been very successful in finding ... Sprint, Verizon, Windstream and others. Category Engineering Open Date 10/27/2025 Close Date ...

Windstream

Construction Advocate

Charlotte, NC · On-site

Excellent customer service and organizational skills * Strong written and verbal communication skills * Strong interpersonal skills and the ability to connect with others * Ability to work outdoors ...

Digital Direction

Telecom Order Specialist

This role has a customer service function, supporting our clients as they make changes to their ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT ...

Outsource Inc.

OSP Locate Specialist

Altamonte Springs, FL · On-site

$50K - $66K/yr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 2/28/2022 Close Date Created By Mark Griffin ...

Outsource Inc.

Outside Plant CAD Drafter

Tallahassee, FL · On-site

$21.25 - $28.75/hr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 1/31/2023 Close Date Created By Mark Griffin ...

Outsource Inc.

OSP Locate Specialist

Tallahassee, FL · On-site

$50K - $67K/yr

... Network and Customer Services Operations, the company has been very successful in finding ... Windstream and others. Category Engineering Open Date 2/28/2022 Close Date Created By Mark Griffin ...

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Windstream Jobs Information

What is it like to work at Windstream?

Windstream is a telecommunications company that values a customer-centric approach and a collaborative work environment, fostering a culture of teamwork and innovation.

The company operates with a structured team approach, dividing its workforce into various departments such as sales, customer service, and technical support, each working together to deliver reliable communication services to its customers. Windstream's mission is to provide high-quality network solutions and services to residential, business, and wholesale customers across the United States.

Working at Windstream may appeal to individuals who are passionate about delivering exceptional customer experiences, have a strong technical background, and are eager to contribute to a company that is committed to expanding its network and services to meet the evolving needs of its customers.

Do workers at Windstream get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Windstream pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between October 2024 and May 2026.

At Windstream, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Windstream affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Windstream?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Windstream worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between October 2024 and May 2026.

Do Windstream workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Windstream workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to get time off at Windstream?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Windstream managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

Do jobs at Windstream spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between October 2024 and May 2026.

How easy is it to take sick days at Windstream?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Windstream good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Windstream feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Windstream get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between October 2024 and May 2026.

Is it stressful to work at Windstream?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Windstream enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Windstream recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Windstream?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Windstream?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people think Windstream’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Windstream is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between October 2024 and May 2026.
What are the most popular job types at Windstream?
    What are the most popular jobs at Windstream?
    What are the most popular categories at Windstream?
    Infographic showing various Customer Service job openings at Windstream in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Network Engineer

    TUSCOM

    Tuscaloosa, AL • On-site

    Full-time

    Medical, Dental, Retirement, PTO

    Posted 10 days ago

    Job description

    Benefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Training & development

    ABOUT US AND THIS POSITION
    Founded in 1989, our local business has developed a reputation for excellence in Tuscaloosa and beyond. We work with a multitude of corporations, medical practices, insurance companies, banks, industrial manufacturing plants, local governments, and hundreds of small businesses. Our key employees have been with us for over 25 years and our key technicians have been with us over 15 years. The job is primarily office-based, but the ideal candidate should have the ability to travel to various sites in Alabama and surrounding states on occasion. Ability to lift 55 pounds and lift and/or carry articles as servers, PC's, and technology hardware. This job involves mechanical duties that require sound motor skills. This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various providers such as Comcast, AT&T, Windstream and others. The ideal candidate will also have a broad knowledge in Windows Server, 365 solutions with an emphasis on Azure, SharePoint and OneDrive, SAN/NAS storage solutions, VMware, VEEAM, and enterprise multi-site environments.
    KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS
    1. Install, manage, and support firewalls, switches, and access points.
    2. Maintain and configure VPN connections.
    3. Support virtual network environments in vSphere, Hyper-V, and SANS.
    4. Install, manage, and support VoIP phone systems (Mitel, 8x8, RingCentral)
    5. Install, manage, and support Fortinet UTM firewalls.
    6. Maintain and support Cisco switches and firewalls.
    7. Ability to implement voice and data carrier services with AT&T, Comcast, Windstream, etc.
    8. Support multiple customer locations with various network configurations.
    9. Continually strive to automate and enhance operations by identifying areas of improvement, writing scripts, and documenting processes.
    10. Work well within a team environment to support customers, end-users and other employees.
    11. Participate in afterhours, holiday, and weekend coverage when necessary.
    12. Excellent communication skills are required.
    MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED
    The ideal candidate will have a background in networking (LAN/WAN), network security, and VoIP. Minimum requirement of high school diploma. Technical certificate, associates, or bachelors degree preferred. Experience may be considered in lieu of degree. Minimum 3 years experience required.
    We offer great benefits and competitive pay. We pride ourselves on excellent customer service in a supportive, teamwork-focused environment.