You will serve as the strategic partner and trusted advisor to your clients-deeply understanding their goals, operations, and industry-while aligning WEX's solutions to help them grow and succeed.

60 Wex Operations Jobs Hiring Near You
You will serve as the strategic partner and trusted advisor to your clients-deeply understanding their goals, operations, and industry-while aligning WEX's solutions to help them grow and succeed.
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
Treasury Analyst 3
Dallas, TX · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
Dallas, TX · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
Manager, Workplace Technology Services
Chicago, IL · On-site
$1.0K/wk
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
Manager, Workplace Technology Services
Chicago, IL · On-site
$1.0K/wk
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
Treasury Analyst 3
Chicago, IL · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
Chicago, IL · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
SRE Architect, AI-Powered Reliability
Boston, MA · On-site
$62 - $82.25/hr
... operational standards covering observability, incident management, resilience, capacity planning, and reliability architecture, applicable across all WEX lines of business. • Define and lead WEX ...
SRE Architect, AI-Powered Reliability
Boston, MA · On-site
$62 - $82.25/hr
... operational standards covering observability, incident management, resilience, capacity planning, and reliability architecture, applicable across all WEX lines of business. • Define and lead WEX ...
Manager, Workplace Technology Services
Seattle, WA · On-site
$1.0K/wk
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
Manager, Workplace Technology Services
Seattle, WA · On-site
$1.0K/wk
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
... operational and monitoring needs of WEX's finance and business teams; conceptualizing and developing tools, techniques, metrics, and dashboards; coaching and mentoring other analysts on best ...
... operational and monitoring needs of WEX's finance and business teams; conceptualizing and developing tools, techniques, metrics, and dashboards; coaching and mentoring other analysts on best ...
SRE Architect, AI-Powered Reliability
$58.25 - $77.50/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
SRE Architect, AI-Powered Reliability
$58.25 - $77.50/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
Treasury Analyst 3
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
Washington, DC · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
Washington, DC · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Manager, Workplace Technology Services
Boston, MA · On-site
$1.0K/wk
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
Manager, Workplace Technology Services
Boston, MA · On-site
$1.0K/wk
... WEX ecosystem. They will lead a diverse, global team of IT Support Specialists and Technicians and be responsible for driving operational excellence, strategic vendor partnerships, and proactive ...
SRE Architect, AI-Powered Reliability
Dallas, TX · On-site
$56.50 - $75/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
SRE Architect, AI-Powered Reliability
Dallas, TX · On-site
$56.50 - $75/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
Treasury Analyst 3
New York, NY · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
New York, NY · On-site
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
SRE Architect, AI-Powered Reliability
Boston, MA · On-site
$62 - $82.25/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
SRE Architect, AI-Powered Reliability
Boston, MA · On-site
$62 - $82.25/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
SRE Architect, AI-Powered Reliability
$58.75 - $78/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
SRE Architect, AI-Powered Reliability
$58.75 - $78/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
Treasury Analyst 3
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
Treasury Analyst 3
$83K - $95K/yr
About Team/Role WEX is seeking a proactive professional to join the Treasury Team as a Treasury ... Operational Reporting: Oversee the preparation of daily, weekly, and monthly global cash reports ...
At WEX, we empower employees through impactful learning experiences that drive growth, performance, and business success globally. As the Learning Operations Manager, you will lead the Learning ...
At WEX, we empower employees through impactful learning experiences that drive growth, performance, and business success globally. As the Learning Operations Manager, you will lead the Learning ...
SRE Architect, AI-Powered Reliability
Seattle, WA · On-site
$64.75 - $86.25/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
SRE Architect, AI-Powered Reliability
Seattle, WA · On-site
$64.75 - $86.25/hr
This person will define and enforce the reliability standards, operational practices, and architectural guardrails that every line of business at WEX must meet, and will use AI as a primary tool to ...
WEX Jobs Information
Do workers at WEX Inc. get paid breaks?
67% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
Does WEX Inc. pay people when they’re sick?
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
At WEX Inc., are sick days and vacation days separate paid time off?
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from WEX Inc. affordable enough for their workers?
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at WEX Inc.?
89% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and June 2026.
Do workers at WEX Inc. worry about hours?
100% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and September 2025.
Do WEX Inc. workers get to choose the shifts they work?
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at WEX Inc.?
89% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.
Do WEX Inc. managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and September 2025.
Do jobs at WEX Inc. spill into time workers aren’t paid for?
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to take sick days at WEX Inc.?
79% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at WEX Inc. good if you’re a parent or caregiver?
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at WEX Inc. feel treated with respect by their managers?
89% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at WEX Inc. get to take their breaks without interruption?
90% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at WEX Inc.?
80% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at WEX Inc. enjoy their jobs?
50% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at WEX Inc. recommend working with their team?
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at WEX Inc.?
68% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at WEX Inc.?
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people think WEX Inc.’s headquarters understands what’s happening where they work?
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how WEX Inc. is doing?
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
WEX Inc. rating
7.3
Based on 21 frontline employees who took The Breakroom Quiz
14th of 20 rated payment service providers
Job description
As an Account Executive at WEX, you are the accountable owner of the post-sale client relationship, responsible for delivering value, strengthening partnerships, and ensuring long-term customer success. This role requires extreme ownership-you are responsible for protecting and growing your accounts, minimizing attrition, driving renewals, and ensuring a world-class client experience.
You will serve as the strategic partner and trusted advisor to your clients-deeply understanding their goals, operations, and industry-while aligning WEX's solutions to help them grow and succeed. Your impact will directly influence account growth and increased annual recurring revenue (ARR) for WEX. Through proactive engagement, strategic planning, and product enablement, you will drive adoption, retention, and long-term loyalty.
Within the Enterprise Market you will champion the success of our most significant Enterprise Customers, removing complexity while meeting the customers business goals and ensuring maximum strategic value from our products and services. This role requires a seasoned and highly customer-centric individual adept at navigating complex organization structures, influencing key stakeholders, analyzing sophisticated data to identify strategic opportunities and collaborating effectively with cross-functional teams to deliver exceptional, tailored customer experiences.
How You'll Make an Impact
Strategic Client Partnership & Ownership
- Serve as the primary post-sale point of contact and strategic advisor for assigned client accounts
- Build deep, long-term relationships based on trust, transparency, and shared goals
- Develop a comprehensive understanding of each client's business, KPIs, and growth strategies
- Champion client success through regular touchpoints, planning sessions, and business reviews
Account Growth & Revenue Impact
- Take full ownership of account growth and retention, directly contributing to increased ARR for WEX
- Identify and close upsell and cross-sell opportunities by aligning WEX capabilities to emerging client needs
- Lead the renewal process, ensuring timely execution and clear demonstration of value
- Use strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps
Product Enablement & Adoption
- Guide clients through best practices and advanced product features to maximize value
- Develop enablement plans that support customer-specific business outcomes
- Drive consistent product utilization to ensure adoption and prevent churn
Service Ownership & Escalation Leadership
- Act as the single point of accountability for issue resolution and client satisfaction
- Coordinate with internal teams (Sales, Product, Engineering, Support, etc.) to resolve concerns quickly and completely
- Prevent reactive service by identifying friction points early and proactively addressing them
Communication & Advocacy
- Proactively share relevant product updates, enhancements, and news
- Gather and communicate customer feedback to internal stakeholders to influence product direction and service improvements
- Represent the voice of the customer within WEX
Operational Execution & Reporting
- Maintain accurate records of client status, activity, and opportunities
- Monitor and report on success metrics such as satisfaction, renewal rate, and revenue expansion
- Continuously contribute to the evolution of customer success strategies, playbooks, and best practices
Experience You'll Bring
- Minimum 5-10 years of Customer Success or Account Executive experience
- Bachelor's degree or equivalent relevant experience
- Deep knowledge of HSA, HRA, FSA, Commuter, COBRA, Retiree Billing, FMLA Billing, ACA, EVS and Benefits Administration preferred
- Strong understanding of Savings & Spending, COBRA and ACA regulatory requirements
- Proven track record of managing strategic client relationships and driving account growth
- Experience with renewals, expansions, and achieving retention and revenue targets
- Exceptional executive presence, communication, presentation, and relationship-building skills
- Strong contract negotiation skills
- Sales experience preferred
- High accountability mindset-you take ownership, deliver results, and build trust
- Ability to work cross-functionally and manage multiple priorities independently
- Proficiency in CRM and client engagement platforms (e.g., Salesforce)
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $70,200.00 - $87,800.00
About WEX
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Portland, ME, US
Year founded
1983